Birchwood BMW

Excellent experience buying a car: friendly, no pressure, and all options explained. Would definitely buy a car from Birchwood again. Paul Luo was nice, honest, and knew a lot about the automobile. We woul and all options explained. Would definitely buy a car from Birchwood again. Paul Luo was nice, honest, and knew a lot about the automobile. We would buy another car from Birchwood. More

Excellent dealership that puts customers at the heart of their service. Fully recommend for all BMW needs! their service. Fully recommend for all BMW needs! More

My experience with the service team at Birchwood BMW is always a memorable one in the best way. I always feel so welcomed and treated with the utmost respect. I usually deal with Emily Burns and she is the always a memorable one in the best way. I always feel so welcomed and treated with the utmost respect. I usually deal with Emily Burns and she is the BEST, very supportive, kind and friendly and I enjoyed having her as my point of contact every single time. My most recent visit, she went above and beyond for the best outcome and I’m truly grateful. More

The staff at birchwood bmw where very helpful and made my experience very easy thanks birchwood. experience very easy thanks birchwood. More

The service team over at Birchwood BMW always exceeds my expectation. In particular Ashley newburn is wonderful to deal with. Thanks Saro expectation. In particular Ashley newburn is wonderful to deal with. Thanks Saro More

Bill and Brian have always given me good advice and info re car. Information re repairs and advise re maintenance has always been good advise. re car. Information re repairs and advise re maintenance has always been good advise. More

Brian the service tek is very knowledgable and the service is very good .and the premise is very clean service is very good .and the premise is very clean More

Excellent customer service where the staff are able to answer your questions and address your requests. I have purchased 4 BMW's over the years from this dealership and don't plan to shop anywhere else. answer your questions and address your requests. I have purchased 4 BMW's over the years from this dealership and don't plan to shop anywhere else. More

I called for an appointment for damage to my wheel it’s been 3 day and still no call back. I called head office no body seem to care. I am going to sell my x3 msport so I don’t have to deal with this group been 3 day and still no call back. I called head office no body seem to care. I am going to sell my x3 msport so I don’t have to deal with this group of clowns. I thought that the customer always came first. Not the case here. Never see me back at Birchwood again. More

Simply an excellent experience during all facets of my purchase. I dealt with Patrick, Ben, Kyle, Ashley and Alex in different capacities, all of whom were just great to deal with. All provided timely purchase. I dealt with Patrick, Ben, Kyle, Ashley and Alex in different capacities, all of whom were just great to deal with. All provided timely communication, prompt responses and were very knowledgeable. This was without a doubt the best buying experience I have had to date. I would highly recommend Birchwood BMW to one and all. More