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Big West Ford

Edmonton, AB

5.0
489 Reviews

18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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489 Reviews of Big West Ford

October 01, 2024

This is my second vehicle I have purchased from Jared @ Denny Andrew’s/ Big West Ford. My experience has always been amazing and the process always smooth. Very knowledgeable and always responds to my ques More

by jmcmurachy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Shaw, Zachary Yachimec, Sam Kabbani, Jared Peacock
September 27, 2024

First I am not a relative or associate. This is based on my dealership experience. This is my way of paying it forward to anyone looking for a ford. I called the Dealership after try More

by kenn15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia, parts, 5 star, Patrick Sloan
September 15, 2024

West ford is really good and they have many selection,I strongly suggest to all my friends ford big west and the service was great as well ,all the sales person are well knowledgeable about the cars.thanks More

by ranjithbartender
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sloan
Sep 16, 2024 -

Big West Ford responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Big West Ford! Big West Ford Management

August 28, 2024

The dealership is clean, bright, comfortable and the staff were fantastic. They were able to give me a great deal on some accessories and were fantastic at working with me for the best price and financ More

by ndafoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janie Goguen, Brett Weber
Aug 28, 2024 -

Big West Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Big West Ford Management

August 24, 2024

Very helpful on suggesting different options. Able to help me with deal even tho I have a bad credit. More

by Renzxc49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Misener, Mike Warner
Aug 25, 2024 -

Big West Ford responded

Thanks for sharing your thoughts about your experience with Big West Ford. We appreciate your business and hope to see you again soon! Big West Ford Management

August 15, 2024

Brett was great from the start. We made our first contact by phone he had a fast response and even a video of the actual truck with in minutes. We have owned Chevrolet for the past More

by weedsolutionsinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janie and Lauren, Brett Weber
Aug 16, 2024 -

Big West Ford responded

Here at Big West Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Brett, Janie, and Lauren, and it was a pleasure having you at the dealership. We appreciate your review! Big West Ford Management

August 13, 2024

I have dealt with this dealership in the past and the experience is what brought me here now and will continue to keep me here in the future. More

by Andre
Recommend Dealer
Yes
Employees Worked With
Patrick Sloan
Aug 13, 2024 -

Big West Ford responded

Andre, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Patrick met your expectations. Thank you again for choosing Big West Ford. We look forward to having you as a valued customer for many more years! Big West Ford Management

August 11, 2024

I am very pleased with the way Patrick presented the vehicle to me. He is very knowledgeable and was very good in explaining how the vehicle works I am very pleased with Patrick and Big West Ford. I a More

by Cathylam2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sloan
Aug 11, 2024 -

Big West Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Patrick delivered such a great experience! Big West Ford Management

August 08, 2024

Very happy with my recent purchase of my new ford Bronco. Patrick was great to deal with. More

by gladney6
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sloan
Aug 08, 2024 -

Big West Ford responded

We are so glad that we had the opportunity to work with you, and that Patrick and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Congratulations on your new Bronco! Big West Ford Management

August 02, 2024

Patrick was referred to me by a friend. Patrick is a very knowledgeable and pleasant guy. He answered my many questions with lots of helpfulness and patience. The dealership had a very comf More

by Linda Miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Sloan
Aug 02, 2024 -

Big West Ford responded

Thank you, Linda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Patrick met your expectations. Thank you again for choosing Big West Ford. We look forward to having you as one of our valued customers for many more years to come! Big West Ford Management

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