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Big West Ford

Edmonton, AB

Overview
Employees
Reviews
5.0
402 Reviews
Big West Ford is a local family-owned and operated dealership in Edmonton, Alberta. We offer a wide selection of new and used vehicles and a comprehensive Parts and Service Centre.
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18208 Stony Plain Rd

Edmonton, AB

T5S 1A7

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Showing 402 reviews

November 26, 2023

Mike is the best! For the second time, Mike help us again from the start to finish and he patiently answer and explained all our queries. As usual, he did an amazing j More

by Christian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2023 -

Big West Ford responded

Christian, Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Big West Ford Management

Helpful
November 25, 2023

Ryan was amazing to work with in our search for a second family vehicle. He was honest, easy to connect with, and I am confident we found the perfect vehicle. I would go back to Ryan in a heartbeat! More

by Lindsay
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2023 -

Big West Ford responded

Thank you, Lindsay! Ryan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Big West Ford. Big West Ford Management

Helpful
November 25, 2023

Noah was phenomenal to deal with. Super friendly and accommodating. Answered all my questions and didn’t make me feel like any of them were silly! He went above and beyond to ensure I More

by Melanie-walsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Hamelin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie (finance)
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Nov 26, 2023 -

Big West Ford responded

Melanie, Thanks for sharing your thoughts about your experience with Big West Ford. Noah, Eddie, and our team appreciate your business and hope to see you again soon! Big West Ford Management

Helpful
November 24, 2023

Good people and good sales rep. Accounting was also great. No hasel or being pushed bye the sales reps More

by chrisharrington070
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZENO IOANNIDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2023 -

Big West Ford responded

Chris, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Big West Ford. Big West Ford Management

Helpful
November 24, 2023

Brett is very knowledgeable and extremely helpful. He made the purchase of my new car an excellent experience. 100% recommend Big West Ford. More

by billben780
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Kabbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2023 -

Big West Ford responded

Bill, Thank you for taking the time to share your thoughts on working with Brett and our team. We're glad to hear we delivered such a great experience! Big West Ford Management

Helpful
November 22, 2023

Amazing experience with Big West Ford! ! Ryan was great to work with. He was honest and upfront with all the information. I highly recommend. More

by Brettgandy6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Yachimec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jomaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Big West Ford responded

Brett, Here at Big West Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Ryan, and it was a pleasure having you at the dealership. We appreciate your review! Big West Ford Management

Helpful
November 19, 2023

My experience was awesome from sales & finance to the dealer leadership engagement. I Definitely recommend the full service dealership which was hassle free. More

by phamson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZENO IOANNIDES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Nazzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Big West Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Big West Ford Management

Helpful
November 18, 2023

Jared was great to deal with. Knowledgeable and extremely personable. It was a great experience overall More

by Sheriel16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2023 -

Big West Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you again for choosing Big West Ford, we look forward to having you as one of our valued customers for many more years to come! Big West Ford Management

Helpful
November 17, 2023

Big west ford I totally recommend. All the people are nice. Jason is good at explaining about cars and procedures. I highly recommend Jason and big west ford. More

by Lia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Misener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Rachid
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Nov 19, 2023 -

Big West Ford responded

Thanks for sharing your thoughts about your experience with Big West Ford. We appreciate your business, Lia, and hope to see you again soon! Big West Ford Management

Helpful
November 17, 2023

Gordy was so pleasant to deal with for my big purchase. He knew the features of the Bronco inside out and was very helpful with getting me the right price! Best salesman I’ve had and I highly recommend se More

by Missymandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordon Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie
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Nov 19, 2023 -

Big West Ford responded

Thank you so much for choosing Big West Ford! Congrats on your new purchase, and let us know if we can be of any more assistance! Big West Ford Management

Helpful
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