Baytowne Hyundai

Had a frustrating experience. Went in due to a recall notice for my vehicle which was a fuse replacement at 8:06 am. Which was supposed to be an easy replacement and ended up wa Went in due to a recall notice for my vehicle which was a fuse replacement at 8:06 am. Which was supposed to be an easy replacement and ended up waiting for two and a half hours! I was the third car before they even opened but wasted a day waiting around. Absolutely disappointed, I could have done the fuse replacement at home for less than 10 minutes! I asked them how long it would take so my wife an I could have breakfast till they finish the work! Madison said it wouldn't even take an hour. Low and behold. It's 10:00am and we tried calling to get an update. No one answered the call at the service drive through so we decided to go back and ask her how long, she replied they haven't even taken our car in. (Two hours into me dropping it off!) It is extremely inconvenient and frustrating. It was a waste of two and a half hours of my day waiting! More

Baytown Hyundai service is really professional and elegant bought my car and it’s the only place I take it to be serviced. I know it doesn’t look properly and efficiently and in a timely manner. elegant bought my car and it’s the only place I take it to be serviced. I know it doesn’t look properly and efficiently and in a timely manner. More

Always happy with the services at this location as I drive all the way from Wasaga Beach just to go to this location due to their excellent service and great prices compared to other Hyundai dealers. drive all the way from Wasaga Beach just to go to this location due to their excellent service and great prices compared to other Hyundai dealers. I dealt with Madeleine and Colin at the front desk service department, who were a great help! I would definitely recommend this dealership if your purchasing a vehicle or fixing it. Thanks guys you were fantastic! More

excellent service staff are great and friendly recommended to my friends wonderful experience and easy access to services drive through is a perfect idea recommended to my friends wonderful experience and easy access to services drive through is a perfect idea More

Hyundai barrie has looked after me since i purchased my vehicle in 2023. They always look after me. Madison is one of the nicest customer service reps i know. Great customer service is very rare these day vehicle in 2023. They always look after me. Madison is one of the nicest customer service reps i know. Great customer service is very rare these days. More

Friendly, clean, caring staff, knowledgeable, (great hot chocolate ) Both Connor and Ricardo were incredible, focussing on details in my purchase and training about every features with my new car, includi chocolate ) Both Connor and Ricardo were incredible, focussing on details in my purchase and training about every features with my new car, including safety etc More

My experience with the service department was excellent. Very informative and helpful. Dominic was very informative. Very informative and helpful. Dominic was very informative. More

Went to this dealer in search of a new vehicle they seemed great at the first but when it came to crunching numbers they were not interested they told me they contact me the next day and pictures of ve seemed great at the first but when it came to crunching numbers they were not interested they told me they contact me the next day and pictures of vehicle I was interested in got nothing More

drive through service was a big help its more convenient fast and the guy assisted my need was real good (forget his name) convenient fast and the guy assisted my need was real good (forget his name) More

Service was excellent and car was ready ahead of schedule. Car was washed and ready to go, schedule. Car was washed and ready to go, More