Barry Cullen Chevrolet Cadillac

I don't have anything bad to say about Rhys Evans. He is a true pleasure to work with and it's reassuring to know that he's willing to help his customers and provide information anytime he's free. Rhys i a true pleasure to work with and it's reassuring to know that he's willing to help his customers and provide information anytime he's free. Rhys is excellent in every way possible. He makes sure you know how to use all of the equipment in your vehicle before you leave the lot. He set up my bluetooth for me and helped me with my OnStar account right in the lot. He called me several times after my purchase to be sure I was happy with my new car and to be sure I didn't have any new questions or concerns. It's this commitment to customer satisfaction that really makes Rhys stand out. He's not happy until you are happy, which is refreshing. No matter the issue, Rhys is always ready to help. He's told me that if I ever need or want to have my car serviced at the dealership that he will personally deal with them for me, if I prefer. I came in upset on one occasion and he dealt with my issue on the spot, taking my car directly into the shop to have it checked out. He stayed with my car while it was being tested and reported the results back to me as soon as he was able to. He even had a mechanic come in to discuss it with me so I could be more at ease. It's reassuring to have someone like him to deal with, who has your best interest in mind, rather than just the dealership's. Aside from my most recent experience with the dealership, I will say that I've had an issue with FixAuto (the body shop attached to the dealership). I had damage done to my vehicle and had it repaired through insurance. I went to Barry Cullen seeing they specialize in Chevrolet vehicles. The work done to my car was not up to par for a dealership of this calibre and my insurance company agreed that the repairs were not done properly so I had to have the work redone. Since then, I've been very cautious of using them. It could have been purely human error and had someone apologized and agreed with me (rather than making up a story to cover why they did something / dealt with it at that level, rather than make me call the insurance company to inspect it), I could have forgiven/forgotten. I will give them another shot so I am hoping for better results if I ever require their services again. More

Dealing with Rhys made the purchase of my new truck very easy and enjoyable. I have dealt with a few other dealerships and the Barry Cullen dealership, is by far the best. Not only did Rhys help me get the easy and enjoyable. I have dealt with a few other dealerships and the Barry Cullen dealership, is by far the best. Not only did Rhys help me get the truck how I wanted it... he seemed almost as excited as I was when it came in. Even after the sale of the vehicle, Rhys has kept in touch with me to see how I like the truck. He always makes me feel at home when I come to the dealership as well. The truck had a few minor issues that needed to be fixed up, but Rhys looked after it quickly and made sure I was happy with the outcome. All in all, the dealership should be glad to have Rhys on their team... he makes buying new vehicles a pleasant experience. More

The staff at this dealership did a great job helping me get into a vehicle that was in my price range, meet and exceded my needs. The service was great and they had all the answers to my questions. If yo get into a vehicle that was in my price range, meet and exceded my needs. The service was great and they had all the answers to my questions. If your looking for a new or used vehicle go to this dealership they will do everything they can to make it a great experience. More

Rhys is a great person to work with. It is after sale service that he continuesly provides that I like most. As far as the price is concerned, that one has to be aware of improving skills to negotiat service that he continuesly provides that I like most. As far as the price is concerned, that one has to be aware of improving skills to negotiate better and that's where I got myself short. Service department is good and courteious . Price of servive ect is a bit high then the other providers so check . More

My parents had purchased a new car from Patrick earlier on in the year and when I was looking to buy my first car I had no hesitation to purchase from Patrick. I live far away and it was still worth it to on in the year and when I was looking to buy my first car I had no hesitation to purchase from Patrick. I live far away and it was still worth it to drive to Guelph to get my car. The customer service was excellent and the staff present were very professional and friendly. The car was very clean -inside and out. Patrick also sat with me in the front seat and explained what everything was and where to locate different buttons. He also asked me if I had any questions and he also helped me set up my OnStar. GREAT customer service. Thanks Patrick, you have one very satisfied customer! I recommend you to people when they talk about purchasing a car and I tell them its well worth the drive from the Sault! More

We have always searched for a dealer who offers good We have always searched for a dealer who offers good quality used vehicles and a sales person who doesn't PUSH PUSH PUSH to make a sale. This exact We have always searched for a dealer who offers good quality used vehicles and a sales person who doesn't PUSH PUSH PUSH to make a sale. This exact combination exists at Barry Cullen Chev Cadillac. To date we have purchased 3 quality used autos from Barry Cullen and salesman Mike Tessier. We have been more than happy with the honesty and quality we have received from this company and Mike. At 60 years of age I have dealt with a number of dealerships and this is the only one I can say makes me feel like a friend and not an easy mark to make a quick buck. Keep up the good work Mike and thanks again Barry Cullen! BG Murtland More

Todd was recommended to me by a family member and I was very pleased with him. He worked very hard to find the right car and features that were suited to me. He also went the extra mile to get the best p very pleased with him. He worked very hard to find the right car and features that were suited to me. He also went the extra mile to get the best price he could for me. Todd was extremely knowledgeable about the car (2011 cruze)which helped with my decision on this car. I would gladly recommend Todd and Barry Cullen to anyone I know that is looking for a new or used vehicle. I love my new car!! Thanks Todd!! More

When surfing the web I came across Barry Cullen's site. I contacted the dealership and was directed to Patrick Barrett. I can't say enough good things about Patrick Barrett, he was so very helpful and eager contacted the dealership and was directed to Patrick Barrett. I can't say enough good things about Patrick Barrett, he was so very helpful and eager to find what I needed. Living in Sault Ste. Marie which is 7 hrs. from Guelph, for me to buy a vehicle from Guelph just goes to show what great service and price I was given. The whole transaction was handled professionally and went smoothly. The service was so impressive that my daughter also bought a car from Patrick! Also, after discussions with fellow co-workers wanting to purchase GM vehicles, they too dealt with Patrick and were very pleased with the total experience at Barry Cullen's dealership. I recommend this dealership 100%. Keep up the great work Patrick and all Barry Cullen's staff! More

I would recommend Barry Cullen to anyone wwho is looking to purchase a new vehicle. The staff is curtious and friendly.The sales rep was not pushy or agressive and he was very knowageable.I would recommend to purchase a new vehicle. The staff is curtious and friendly.The sales rep was not pushy or agressive and he was very knowageable.I would recommend to my friends to see Mitch Edwards when they are looking for a new vehicle. More

We had been car shopping for quite sometime and had met a We had been car shopping for quite sometime and had met a lot of dealers and salesmen, when we happened to go in to Barry Cullens dealership and met We had been car shopping for quite sometime and had met a lot of dealers and salesmen, when we happened to go in to Barry Cullens dealership and met Rhys Evans. We where very impressed with Rhys and like to think that we have made a very special friend. He is very courteous and helped us get the best deal he could, including a great price for our car. He explained all the controls to us and when we can't remember what they are, we just pop in and Rhys explains them to us again. When we are there to have the car serviced, Rhys always has time to have a visit with us. Sometimes we just go in to say hello. They have discovered that Gord is a fanatic about his car and makes sure that everything is just right. We are very pleased with the service we get at Barry Cullen and the mechanics. In the future. when we want to deal cars, we will just go to Barry Cullens Dealership and buy from Rhys Evans again. More