Barrie Ford - Service Centre

Once again, the service advisor (Brian Mackie) went up above and beyond - totally satisfied and would recommend taking your vehicle to that dealership (Barrie Ford "Mapleview) without any hesitations..... above and beyond - totally satisfied and would recommend taking your vehicle to that dealership (Barrie Ford "Mapleview) without any hesitations......Barrie Ford South is definitely number 1 in my books for all of my car needs and service.... More

I initially had positive expectations after hearing good things about this dealership, which led me to purchase a Ford F-150 along with a tonneau cover. About two years later, I returned to the dealership t things about this dealership, which led me to purchase a Ford F-150 along with a tonneau cover. About two years later, I returned to the dealership to purchase an extended warranty. However, shortly after, the tonneau cover blew off while I was driving on the highway, nearly causing an accident with another vehicle. I approached the dealership to address the issue and inquire about the warranty, but I was met with unresponsiveness. They failed to return my calls or emails, leaving me in the dark regarding any possible action. It's clear that the dealership is only focused on making sales and is unwilling to support customers when problems arise. Their lack of communication and accountability is deeply disappointing. I would not recommend this dealership to anyone, as they do not stand by their customers or take responsibility for their products once the sale is made. More

Friendly and accurate service personnel, Kim Wakefield. was very helpful and friendly. All work done with time frame given. was very helpful and friendly. All work done with time frame given. More

Overall sales is amazing. Had several large bumps with service department. I don’t recommend service at dealer at this time. Had several large bumps with service department. I don’t recommend service at dealer at this time. More

Jennifer was great to deal with and had my issue quickly resolved. Would definitely recommend this dealership resolved. Would definitely recommend this dealership More

It is nice to have service people be polite and courteous. My service work did not take as long as I thought it might. courteous. My service work did not take as long as I thought it might. More

Fantastic Service advisors. Great sales team and clean friendly environment. Miss the days of valet driver service though. Great sales team and clean friendly environment. Miss the days of valet driver service though. More