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Barrie Ford

Barrie, ON

4.7
562 Reviews
For the ultimate selection of new, used and Ford Certified Pre-Owned models, be sure to come to Barrie Ford! Our Ford dealership in Barrie, ON, is a certified Ford Performance and ROUSH dealer, too, making us the ultimate one-stop Ford shop for all your vehicle needs. Pay us a visit today at Big #1 Barrie Ford!
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55 Mapleview Drive West

Barrie, ON

L4N 9H7

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Showing 562 reviews

December 08, 2016

Perfect if you want to be laughed at Went in looking for a car. Left with nothing. He talked down to me and pretty much laughed at me for not being able to afford much. Then tried to pres More

by Rscarter
Recommend Dealer
No
Employees Worked With
Dominic Lazzaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2016 -

Barrie Ford responded

I am truly sorry for your experience here at Barrie Ford. My name is Peter Panagakis and I am the Managing Partner here at Barrie Ford. Our goal is to make every customer comfortable and happy with any experience at Barrie Ford. I am sorry we were unable to demonstrate this to you. Please contact me at 705 737 2310 at your earliest convenience so we can discuss this incident and a resolution. Kind Regards Peter

December 05, 2016

Well Done Experience with all personnel I met was exceptional. All questions answered and clarified and additional information was provided about several peri More

by Pamela Clarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Van Campen, Darcey Coyne
Dec 12, 2016 -

Barrie Ford responded

Thank you very much for sharing your story with us here at Barrie Ford. We are very happy your experience with us was effortless and that all of your needs and questions were addressed. Enjoy the vehicle and we hope to see you soon!

November 30, 2016

Exceptional service Dominic and his team at barrie ford were very helpful and worked for us with our best interest in mind! We have been buying vehicles from Dominic fo More

by Chris and Rachel Warwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Graham Haddy, Matthew Lazzaro
Dec 12, 2016 -

Barrie Ford responded

Thank you very much for sharing your experience with us here at Barrie Ford. We are glad that Dominic and the team were able to get you into a vehicle that fit your needs and you enjoyed the professional sales experience. Enjoy the new ride and we will see you soon!

November 30, 2016

Fusion Energi Plug-in Not our first new vehicle, but definitely a unique experience. Rob and the team at Barrie Ford came through for us again! We can't say enough about More

by BruceB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert J. Elrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Matthews
Dec 12, 2016 -

Barrie Ford responded

What a great story, thank you for taking the time to let us know that your experience was great and that the car is Perfect. We take pride in ensuring people have great experiences with us here at Barrie Ford and it sounds like Rob and Cheryl stayed true to that. Enjoy the new vehicle.

November 23, 2016

WILL NEVER BUY A VEHICLE FROM BARRIE FORD - EVER! "Purchased" a vehicle from Barrie Ford that they didn't have in their inventory, however, we were reassured, SEVERAL TIMES, that it wasn't an issue. More

by BarrieFordsux
Recommend Dealer
No
Employees Worked With
Other Employees : Dan Lee, Susan Potter
Dec 16, 2016 -

Barrie Ford responded

Good Afternoon, my name is Peter Panagakis and I am the Managing Partner here at Barrie Ford. I am very sorry to hear that there was confusion and difficulty in your attempt to purchase a vehicle you were looking at, and this is by no means acceptable under our or my standards. We try and instill full transparency and honesty in all of our customers experiences and I am very sorry that Barrie Ford has let you down in this respect. Please if you could contact me at 705 737 2310 at your earliest convenience I would really like to discuss this to both show our commitment to you as a customer and ensure that we get this process corrected for future as well. Kind Regards, Peter

November 18, 2016

2016 Focus ST The entire Lazzaro Team was professional, knowledgeable and efficient which made the whole experience enjoyable. Dom went above and beyond to make sur More

by Matt & Anne
Recommend Dealer
Yes
Employees Worked With
Graham Haddy, Brian Van Campen, Matthew Lazzaro
Nov 21, 2016 -

Barrie Ford responded

Another happy customer dealing with Team Lazzaro, great to hear! Enjoy the new vehicle and if there is anything that we can assist with please don't hesitate to let us know! See you soon!

November 15, 2016

Wouldn't buy a vehicle anywhere else! This is our second truck that we have bought from Max! We wouldn't want to deal with anyone else. He is so accommodating and goes above and beyond to More

by nascar2448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Rolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

Barrie Ford responded

Great to hear you had a great experience with Max. We are sure you will continue to love the F-150 and we look forward to seeing you again soon. Have a great day and please don't hesitate to let us know if there is anything you need at all!

November 15, 2016

Fantastic Customer Service My experience with Barrie Ford and Rob Elrick was nothing short of "fantastic customer service". I was unsure when I walked in the door what vehicle More

by Thankful customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert J. Elrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

Barrie Ford responded

Thanks for taking the time to let us know that Rob and the team here exceeded your expectations with regards to your new vehicle. It's great to hear from satisfied customers as we always aim with every customer to exceed expectations. Enjoy the vehicle and we hope to see you soon!

November 11, 2016

Amazing sales department!!!!!! We bought a new truck from Darcey, he was so understanding of our situation and pushed to get things done. Susan in the business department blew me aw More

by SarahStone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Potter, Darcey Coyne
Nov 21, 2016 -

Barrie Ford responded

Well this sounds like a great experience through and through. We are happy that Darcey and Susan were able to get you into the vehicle you wanted with the experience you deserve. Thanks for taking the time to share your experience with us and enjoy the vehicle!

October 31, 2016

TOP NOTCH SERVICE Very rare to get excellent customer service these days, extremely impressed by Mike Huisman sales rep, Sonja jamieson business manager! Thanks a milli More

by Missyk1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Huisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

Barrie Ford responded

Great to hear that Mike and the team were able to give you the service you expected and get you into the vehicle that you were looking for. If there is anything you need you know where we are and that we are happy to assist any way we can. Enjoy the new ride!

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