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Barrie Ford

Barrie, ON

Overview
Employees
Reviews
4.3
570 Reviews
For the ultimate selection of new, used and Ford Certified Pre-Owned models, be sure to come to Barrie Ford! Our Ford dealership in Barrie, ON, is a certified Ford Performance and ROUSH dealer, too, making us the ultimate one-stop Ford shop for all your vehicle needs. Pay us a visit today at Big #1 Barrie Ford!
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55 Mapleview Drive West

Barrie, ON

L4N 9H7

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Showing 570 reviews

October 26, 2023

Fantastic Service advisors. Great sales team and clean friendly environment. Miss the days of valet driver service though. More

by Bruce Parsons
Recommend Dealer
Yes
Employees Worked With
Max Rolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Wakefield
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Nov 03, 2023 -

Barrie Ford responded

Thank you for taking the time to leave a review! We're delighted to hear that you had a fantastic experience with our service advisors and sales team. Your kind words are greatly appreciated. We understand your sentiment about missing the valet driver service, and we now have Uber available for pick up and drop off. Please mention you would like pick up and drop off when booking your next appointment and our team will be able to arrange for you. Dominic Lazzaro, Managing Partner

October 25, 2023

Kim was great! ! Explained the service process in easy to understand terms and was very personable and established a trust relationship with me which reduced any an More

by johncringle
Recommend Dealer
Yes
Employees Worked With
Dominic Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Wakefield
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Nov 03, 2023 -

Barrie Ford responded

It's fantastic that Kim was able to make the service process easy to understand and establish a trust relationship with you. We understand that a little reassurance can go a long way in reducing any anxiety associated with vehicle service. Our responsiveness to your concerns and prompt resolution speaks to our commitment to our Guest's Satisfaction. Thank you for choosing our dealership for your automotive needs, and we look forward to serving you again in the future. If you have any more feedback or suggestions, please don't hesitate to let us know. We're here to make your experience the best it can be. Dominic Lazzaro, Managing Partner

October 25, 2023

Excellent, accomodating, caring, respectful, knowledgeable, honest, fair, know the business, timely, passionate, listen, and provides the best service. More

by Nancy Mendonca
Recommend Dealer
Yes
Employees Worked With
Brian Mackey
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Nov 03, 2023 -

Barrie Ford responded

Nancy, Thank you so much for taking the time to leave such a glowing review of our dealership! We are absolutely thrilled to hear about your positive experience with us. Your kind words mean a lot to our team, and it's wonderful to know that we were able to meet your expectations in so many ways. Dominic Lazzaro, Managing Partner

Nov 05, 2023 -

Barrie Ford responded

We're thrilled to hear about your positive experience at our dealership!

October 25, 2023

Fast and friendly service, the new vehicle I picked up was clean and gas gas in it. Thanks More

by Verstegendave
Recommend Dealer
Yes
Employees Worked With
Max Rolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Barrie Ford responded

We're thrilled to hear about your positive experience at our dealership! Fast and friendly service is something we strive for, and we're delighted that you found your new vehicle clean and with a full tank of gas. Thank you for choosing our dealership for your purchase. Dominic Lazzaro, Managing Partner

October 16, 2023

Always pleasant and will answer any questions you have. Will try to accommodate. Never had an issue with this dealership More

by jojohopkins
Recommend Dealer
Yes
Employees Worked With
Kim from service dept
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Nov 05, 2023 -

Barrie Ford responded

Thank you so much for taking the time to leave this wonderful review! We're thrilled to hear that your experiences with our dealership have been consistently pleasant and that our team has always been accommodating and responsive to your questions. We truly appreciate your loyalty and support, and we look forward to serving you for many more years to come. Dominic Lazzaro, Managing Partner

October 14, 2023

Shannon was a great help in getting my car in for a major repair and for getting me a rental car while they worked on mine More

by Dianne
Recommend Dealer
Yes
Employees Worked With
SHANNON TURKINGTON
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Nov 05, 2023 -

Barrie Ford responded

Dianne, Thank you so much for taking the time to leave such a positive review for our dealership! We're thrilled to hear about your experience with Shannon and how she assisted you with your car's major repair and securing a rental car during the service. Our team is dedicated to providing top-notch customer service, and it's fantastic to know that Shannon was able to make your experience a smooth and hassle-free one. We greatly appreciate your trust in us to take care of your car and are pleased to have met your expectations. Dominic Lazzaro, Managing Partner

October 14, 2023

Turn signal replace bulb immediate job done very happy ! !! Great service rep happy and personable 🤗 More

by Eee
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 05, 2023 -

Barrie Ford responded

Thank you so much for taking the time to leave us a wonderful review! We're delighted to hear that your turn signal bulb replacement was completed promptly and to your satisfaction. Our service team takes pride in providing excellent and personable service to our valued customers. If you ever have any more automotive needs in the future, please don't hesitate to reach out. We look forward to serving you again! 😊🚗🛠️ Dominic Lazzaro, Managing Partner

October 08, 2023

Customer satisfaction very pleased with the service and timely response a tension to detail very pleased with the service. Thanks Barrie ford. And a special thanks for Jennifer for her big help with my tru More

by bigpopapump
Recommend Dealer
Yes
Employees Worked With
Dominic Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Rolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in service
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Nov 05, 2023 -

Barrie Ford responded

Thank you so much for taking the time to leave such a positive review for Barrie Ford! We're thrilled to hear that you had such a satisfying experience with our dealership and that you were pleased with our service. We take great pride in our commitment to providing excellent customer service and paying attention to the smallest details. It's always a pleasure to hear when our customers are happy with our team, and we're glad that Jennifer was able to assist you with your truck. We'll be sure to pass on your special thanks to her as well. We appreciate your business and look forward to serving you in the future. Dominic Lazzaro, Managing Partner

October 05, 2023

Was a good experience dealing with Robert and the barrie ford team thanks a lot More

by nickriley0129
Recommend Dealer
Yes
Employees Worked With
Robert J. Elrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Barrie Ford responded

Congratulations on your new purchase. We are happy that you enjoyed dealing with Robert. Dominic Lazzaro, Managing Partner

September 29, 2023

Excellent service. The staff knowledgeable and efficient. Call back is prompt. Pricing for parts and service is good od More

by M Kaiser
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 06, 2023 -

Barrie Ford responded

I am glad to hear that you found our staff knowledgeable and efficient. The team appreciates the feedback, and we will be sure to share with them. Dominic Lazzaro, Managing Partner

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