Barrie Ford

100% great experience! I would.rexommend both the dealership and Robert the salesman who helped me with my purchase. Great experience all around. I would go back there to p I would.rexommend both the dealership and Robert the salesman who helped me with my purchase. Great experience all around. I would go back there to puchase another vehical in the future. Thanks everyone! More

New car purchase from Max. Returned to Barrie Ford because of Max, he is very professional and efficient, yeah, he’s friendly also. I have purchased two cars from him, no proble Returned to Barrie Ford because of Max, he is very professional and efficient, yeah, he’s friendly also. I have purchased two cars from him, no problems at anytime. More

Excellent service Max gave us great service. We drove off feeling that we got a good deal. We would recommend Barrie Ford to everyone! We would shop there again! Max gave us great service. We drove off feeling that we got a good deal. We would recommend Barrie Ford to everyone! We would shop there again! More

Top Notch Expertise! An expert in the industry of Automotive Dealership ! He has the key to actually "listening" to consumer needs, and guiding you to the best option ! Ma An expert in the industry of Automotive Dealership ! He has the key to actually "listening" to consumer needs, and guiding you to the best option ! Making Customers Happy and Treating you like a Family Member! Rob is... Your Car Guy! More

Great experience! Treated like family and really got what I wanted for the price I wanted, Rob was a professional the whole time and really made it easy to find what I Treated like family and really got what I wanted for the price I wanted, Rob was a professional the whole time and really made it easy to find what I was looking for, all in all great experience! More

Above and Beyond! Rob is knowledgeable, caring and honest. He is the go-to person all things vehicle related! This man takes his business seriously. Everything about h Rob is knowledgeable, caring and honest. He is the go-to person all things vehicle related! This man takes his business seriously. Everything about him screams integrity and I would not hesitate to refer him to anyone. More

Ben Blackburn and Christy Shaddock are AMAZING! These two always do their best to ensure we get exactly what we need, no pressure, its like having friends at the dealership. Thank you guys so much!! These two always do their best to ensure we get exactly what we need, no pressure, its like having friends at the dealership. Thank you guys so much!! More

Amazing people This is our second purchase through Barrie ford and we will never go anywhere else. Greg Brooks is an amazing salesman always knows exactly what we w This is our second purchase through Barrie ford and we will never go anywhere else. Greg Brooks is an amazing salesman always knows exactly what we want and he gets it. He's always been there for us over the past 5 yrs of dealing with ford. Greg always get's back to us no matter what stupid questions we have. We have been to a couple dealerships for service over the past 5 yrs out of convenience but never again. This dealership has always given us the best customer service. We will continue to drive out of our way just to have the amazing customer service that only they provide. Jason and Kim More

Brian Mackie from Service rocks I decided to give Barrie Ford a try after a very poor and disappointing experience from the dealership I bought my car from. From the moment I spoke I decided to give Barrie Ford a try after a very poor and disappointing experience from the dealership I bought my car from. From the moment I spoke to Brian Mackie I knew I would be in good hands and taken care of. He is a true example of what real customer service is. He’s been with the dealership for over 20 years and you can tell he still loves the job. Brian listened to my concerns, got my car fixed and stayed in communication throughout the process. I also want to mention that the dealership has a very friendly vibe from just walking around. I highly recommend this dealership. More

Horrible service This is a long read but hopefully worth it. Since 2011 and I have purchased from Barrie Ford, Dominic 2011 F150 4x4 2011 Transit 2012 Mazda 5 This is a long read but hopefully worth it. Since 2011 and I have purchased from Barrie Ford, Dominic 2011 F150 4x4 2011 Transit 2012 Mazda 5 2011 Dodge Calibre 2011 F250 Van 2014 F150 4x4 2016 F150 4x4 2016 Escape My story begins when I called Dominic telling him that my 2014 F150 was riding like a cement truck. He said, don’t you worry, you drop it off and I will look after you. Ok, so made the appointment, let Dominic know that it was going in and arranged for a loaner. I left the truck for the day so they could test drive, investigate what ever they wanted but I needed it fixed. I live on a dirt road and the truck was bouncing off the road on corners with washboard. I explained in great detail to the service adviser and I was very clear that if you drive it down the streets of Barrie, rides fantastic but as soon as you drive it down a rough dirt road with washboard, you will find the issue. I was very clear about this. I returned at the end of the day to have them explain to me that the adviser drove the truck and could not find any issue with the ride. I asked, “did you take it down a dirt road like I asked?” NO I couldn’t find one. So extremely upset, I call Dominic who was all of a sudden missing in action. So off I went back to Parry Sound where I live, very, very upset that now I must continue driving this 2 year old (40k km) $50k truck with absolutely no resolution to the issue. I called Dominic and he said you should have gotten hold of me I would have made sure it was looked at properly but I was in a meeting. He said that perhaps it was because this truck had a trailer package and rides rough so maybe I should consider the new aluminum sport model. Desperate for a solution, I went for it. The 2016 F150 was a dream come true on the dirt road. I was so happy. About two months ago and 20k km on the new truck, the ride got really bad just like the last truck that was traded in prematurely. I called Dominic and he assured me this time, it would be dealt with 100%. He was going to look after this personally. This time, the very young adviser drove me over to my meeting and I had a long chat with him explaining what happened with the last truck and the exact issue with this truck and I am not buying a new one this time. I told him I needed fixed, I live an hour and half away and I cannot come back for a while. Explained must must must must take it down a dirt road with washboard and please please fix my truck. I got a call from him around 3:30, suggesting that I try Chris the service manager’s truck cause they ride the same. I asked “did you take it down a dirt road?” no “did you put it on the hoist?” no. I stopped the bs conversation and told him I am done with Barrie Ford and you people don’t care about anything but the sale and I hung up on him. I tried to get hold of Dominic but missing in action. When I went to pick up my keys to take my truck they told me the Chris the service manager was holding them so I would have to talk to him before he would release them. I told them I do not want to discuss this with anyone anymore, give me my keys. Instead I had to wait 10 minutes until Chris came out before handing me my keys told me in front of other customers and staff, “You will never speak to my staff in that tone again, got it?” (I did not curse swear, I simply said I am done with Barrie Ford and hung up.) I told him not to worry because my butt will never be back to Barrie Ford and I left with the same issue I went in with, AGAIN I finally got hold of Dominic via email, and same as last time, he was in a meeting and I should have gotten hold of him....... A few days later I called Peter the working partner and he listened and assured me something would be done. I told him I did not want to hear from Dominic since he was all talk and not much help. About two weeks later Dominic left me a voice message asking me to call him to see if we can get this issue resolved. That was the last I heard of Barrie Ford. I would also like to make it clear that I have only gone back to Barrie ford twice for service and you just read the two experience’s that I had. I took my Truck to an independent garage who said immediately its your shocks and it is going in this week to have them changed at my expense. This truck is one year old with 20k km on it. More