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Bannister Honda Service & Car Sales

Vernon, BC

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rated
2,995 Reviews

6425 Hwy 97 N

Vernon, BC

V1B 3R4

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2,995 Reviews of Bannister Honda Service & Car Sales

November 22, 2021

Thanks Bannister Honda service - I didn't know what was going on with my car's electrical system, but they quickly diagnosed the issue and fixed it. Great service More

by ianj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Potrie
November 19, 2021

Very easy to work with, exceptional customer service, very friendly! The repairs were performed on time and the work was very good! More

by chris.mackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corrie Martin
November 18, 2021

As usual, service and personal interactions were great! At this point, I think I would be shocked if they weren't. Kindest regards, Wendy More

by Wendy Hart
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul...on front desk after Jddy left...5 Stars!, Jody Potrie
November 17, 2021

Courtious, knowledgeable, srevice completed in a timely manner, nice to have the car washback from covid More

by Rimbagolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Potrie
November 16, 2021

Had a scheduled tire swap for my vehicle and I was in and out in no time! Everyone is super friendly and helpful! More

by Queenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Loehndorf, Roxane Seaton, Jack Decaire, Kristy Hlina, Jody Potrie, Kay Murota, Udai Singha, Nychelle Mesenchuk
November 15, 2021

Always such great caring service. My problem was diagnosed and repaired and my husband made it safely to Vancouver during the most recent horrendous road condition event. 12 hours later the car and More

by Patti
Recommend Dealer
Yes
Employees Worked With
Kristy Hlina, Jody Potrie
November 14, 2021

The facilities were clean and my car was finnished on time. And they washed my car :) More

by paul_lambert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Potrie
November 13, 2021

Absolutely excellent experience. Jason went above and beyond to secure our final colour choice after we changed our minds several times. Excellent delivery explanation of all the elks and whistles. More

by eamoore2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tissington, Kay Murota, Udai Singha
November 10, 2021

Very friendly, courteous and knowledgeable. The work was accomplished in a timely manner. Love the free car wash. More

by Irene42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Potrie
November 08, 2021

Friendly, courteous and kind service. The work was completed in a timely manner. Love those free car washes More

by Irene42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jody Potrie
Nov 09, 2021 -

Bannister Honda Service & Car Sales responded

Dear Irene42, We are disappointed to read that your recent experience was not satisfactory. We must have mishandled your situation(hence the 2 star rating), and for this, we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Bannister Honda, our focus is to provide consumers with excellent customer service. I called you, but was unable to reach you. Please contact me so we can discuss your visit, and how we can improve. Sincerely, Jack Decaire Fixed Operations Manager (604) 862-1082 Cell or (250) 545-0531 Work

Nov 09, 2021 -

Irene42 responded

Sorry that was not my intention. I must have misread or missed this one area I was very impressed with the service and friendliness of the people working there.

Nov 09, 2021 -

Bannister Honda Service & Car Sales responded

Oh that's great! Are you able to submit another corrected review? Thank you Jack

Nov 10, 2021 -

Bannister Honda Service & Car Sales responded

Hello Irene42,, Thank you for taking the time to write a review about your experience. We really appreciate your feedback. We know your time is valuable, but wanted to ask if you would please consider editing your review. As you mentioned, the scoring is incorrect, and we would really appreciate it if you could edit your review to reflect your experience. You can edit your review at any time, all you need to do is login in to your DealerRater account: https://www.dealerrater.com/login/ and access the "My Tools" tab. Thank you for your time any your business, and let us know if there is anything else you need. Jack Decaire Fixed Operations Manager Bannister Honda

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