Bannister Honda Service & Car Sales

Fond memory / New Car Purchase I first walked into this dealership off the street for parts about 14 years ago, never having been through the doors before. They did not know me from I first walked into this dealership off the street for parts about 14 years ago, never having been through the doors before. They did not know me from Adam. I was treated like royalty - one would think I'd already bought several cars from them or had just purchased a new car! The parts guys were helpful, friendly and knew their stuff. I left there thinking, WOW, I've never experienced that level of service. I later took my used Honda there for service and I was never disappointed. Last October I accompanied my son to this dealership where he bought a used Ridgeline - again the entire experience was positive from start to finish. Flash forward to now, we needed to upgrade an aging car. We looked at several cars before we decided on the Honda, which was not a hard choice. The entire experience from kicking tires to the actual purchase was top notch once again. All staff take the time to talk and listen to you, they walk you through the entire process, introducing each member along the way. Their attention to you as a customer is always first and foremost. Buying a Honda was easy, the product speaks for itself, deciding to pick Bannister Honda for our purchase was just as easy. The fact that several of the same staff members are still there from my first visit 14 years ago tells you something.......... More

Good service. Staff was very easy to deal with. It took a little longer than they had told me because the car wash guy seemed to be doing a thorough job, which is f Staff was very easy to deal with. It took a little longer than they had told me because the car wash guy seemed to be doing a thorough job, which is fine. The one point that could have been better - because I did have to wait in the front desk/service area for about 15 minutes - there should have been an area to sit, maybe have a cup of water or something... but I couldn't see one. If there was one that I didn't see, the staff could have pointed that out. This is why my overall experience was Good and not Great. Thanks. More

everybody knows my name most of the staff at Honda know me by name - I have bought several vehicles here and have had them serviced here for over 20 years. I trust them. t most of the staff at Honda know me by name - I have bought several vehicles here and have had them serviced here for over 20 years. I trust them. they are professional at all times. More

Used car purchase The Subaru we bought was well detailed and presented. It drove nicely, some minor issues were addressed by Udai with the service department. The sales The Subaru we bought was well detailed and presented. It drove nicely, some minor issues were addressed by Udai with the service department. The sales manager gave us a good trade in allowance for our Odyssey and made arrangements to sell us winter tires at half price when Fall comes. So far the car is performing well and we like it a lot. When shopping for a car in the future we would come and see what Bannister has to offer. More

Gasket Oil Leak discovered and corrected in Timely Manner During a routine oil change, the technician noticed a small leak in the valve cover.I was delighted to be informed by Tammy Schiewe that the required During a routine oil change, the technician noticed a small leak in the valve cover.I was delighted to be informed by Tammy Schiewe that the required service work was covered under warranty. Her courteous and professional manner is certainly appreciated by me every time I bring my vehicle in for service. More

My third Honda's a charm! Just leased my third Honda (consecutive) and was really pleased to see the pencil sharpening and efforts being made for this to work for me in my situ Just leased my third Honda (consecutive) and was really pleased to see the pencil sharpening and efforts being made for this to work for me in my situation. Always enjoy Gene's stories as he works with me and Jennifer 'gets it' when it comes to the needs of a self-employed woman and single parent! to most people that might not mean anything but for those of us in those circumstance, it prefaces all the decisions we make. Love my new ride and I'm looking forward to alot of adventures in 'Elliot' . More

Competent Staff I just purchased my third Honda Civic since 2000. I have been completely satisfied with the service I have always received. During my recent purchas I just purchased my third Honda Civic since 2000. I have been completely satisfied with the service I have always received. During my recent purchase on May 31, 2014, I found my salesman, Udai, the Sales Manager, Don, and the Financial Services Manager, Jennifer, all to be extremely pleasant and knowledgeable. I am looking forward to many enjoyable years driving my 2014 Honda Civic EX. More

very happy with my purchase I was very happy with my experience buying a vehicle from Bannister Honda. Udai was very personable and knowledgeable about the vehicle I bought. Jenn I was very happy with my experience buying a vehicle from Bannister Honda. Udai was very personable and knowledgeable about the vehicle I bought. Jennifer was very easy to talk to and very knowledgeable and helpful with financing options. The only fault I found with the entire experience was that the vehicle could have been detailed better. On the whole I was very pleased with how everyone helped to facilitate the deal in a short period of time and would definitely recommend them to other people and would definitely del there again. More

Above and Beyond My family and I have purchased 3 vehicles over the years including the Ford I just purchased and when it comes time to upgrade and purchase my Honda I My family and I have purchased 3 vehicles over the years including the Ford I just purchased and when it comes time to upgrade and purchase my Honda I know where to go without hesitation. When my daughter made her first car purchase last year Gene and Jennifer were amazing at giving her the wheel, making the declisions, but giving her all the information and guidance on purchasing her new car. I can not say enough that conveys the genuine caring from Gene and Jennifer making sure that we were taken care of. I have dealt with Gene and know Gene many years and always recommend him to my friends and family and people looking for a car. Honda has always been my go to place for a vehicle. Jennifer is second to none with financing service. I am forever grateful for everything she has done for myself and my daughter. Roxanne, always pleasant on the phone and lots of fun to talk to while waiting in the showroom. Great personality, wish all receptionists were like her!!! Great smiles and service. Great experience!!! As always!!!! More

Customer Service provided by Gene Kushniruk (Sales) Gene provided excellent service and has gone above and beyond to ensure customer satisfaction. I appreciated he stayed until the Honda I purchased was Gene provided excellent service and has gone above and beyond to ensure customer satisfaction. I appreciated he stayed until the Honda I purchased was ready to be driven off the lot. He has continued to answer questions by phone. More