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Bannister Honda Service & Car Sales

Vernon, BC

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2,995 Reviews

6425 Hwy 97 N

Vernon, BC

V1B 3R4

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2,995 Reviews of Bannister Honda Service & Car Sales

July 26, 2016

Concerned that Honda is acting like other car dealerships A few months ago our "check engine light" came on. We were told by Bannister Honda to take off the gas cap for a few minutes and if the light went out More

by Binks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Schiewe
Jul 26, 2016 -

Bannister Honda Service & Car Sales responded

Hi there, I hope you are having a good day. my name is George Evans and I am the Fixed Operations Manager at Bannister Honda. as these reviews are meant to not identify the rater I do not know which customer you are. also Tammy is on vacation so I am not able to ask her. we appreciate the time a customer takes to complete a review, we like to follow up on any outstanding issues. if at all possible for you to contact me so that I can look into your situation further. Sincerely George Evans

Aug 05, 2016 -

Binks responded

Dear Mr. George Evans, Thank you for responding to our review. We have some questions and comments: 1) What is the advantage of taking the gas cap off and putting it back on again? 2) The second time the "check engine light" came on it stayed on for a longer period of time (after taking the gas cap off and putting it back on again) before going off completely. However, my daughter had to insist on the situation being checked because it was going to be ignored again. After it was finally checked she was told that it was very serious and the Van should not be driven until it was fixed. 3) Tammy Schieive is the person my daughter spoke to the second time (on a recall matter) and also requested that this "check engine light" situation be evaluated. We don't know who the technician was who worked on the Van - perhaps she knows. We also do not know who my daughter spoke to the first time this situation happened. Our names are Doris Townsend and Susan Thomson. Our phone number is 250-549-6713. We purchased and 2013 Honda Odyssey in April of 2013. The salesman we purchased the van through is Scott Shirley. He was very helpful. All in all we are please with our treatment at Bannister Honda except for the repair department. Sincerely Doris R. Townsend

Aug 06, 2016 -

Binks responded

George Evans of Bannister Honda has been in touch with us personally. He has answered our questions and been very helpful. We are now satisfied that Bannister Honda lives up to our expectations and is an excellent dealership. Thank you George.

July 21, 2016

Honda Service Appiuntnent I always experience great service at Bannister Honda. Grant has been exceptional and Tammy is always incredibly kind and accommodating. Excellent serv More

by Hollylynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Schiewe
July 21, 2016

Recall Work The Bannister Honda team was very professional in dealing with my recall work. They replaced the recalled parts and noted another issue that needed to More

by Chambers86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Schiewe
July 21, 2016

Very friendly and professional service Tammy, our Service Adviser was very helpful with our transaction. She was efficient and professional. We were very impressed. Having just moved back f More

by Bruce and Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Schiewe
July 20, 2016

Exceptional Service The service was done very quickly - all aspects carefully explained. The service took less time than I expected. My vehicle was returned cleaned and More

by baking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Tammy Schiewe
July 20, 2016

Went over and above with the service on our Honda Pilot! Took my wife's Honda Pilot in for a service and some recall checks from Honda. The Honda jobs turned out to be more extensive and replacement parts ha More

by CptClarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxane Seaton, Tammy Schiewe, George Evans
July 19, 2016

Exceptional service While on holidays, the block in our 08 Honda cracked. We learned it was under recall so we limped it to Bannister Honda. We were in a difficult situat More

by KarenP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Schiewe, Jason Tissington
July 19, 2016

Pleasure to deal with. The staff at Bannister Honda made my vehicle purchase easy and enjoyable. They were all very friendly, knowledgable and were a pleasure to deal with. More

by Lori Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enzo Bonaccorso, David Ross, Shae Smith
July 15, 2016

Regular ongoing servicing Staff is always friendly, and explain the work recommended. I appreciate the fact that Tammy always keeps me in the loop in regards to upcoming serv More

by sevengrampy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Schiewe
July 15, 2016

Very good . We liked the fact there wasnt the usuall high pressure sales tactics. We needed to think about it overnight and they gave us that without trying to ge More

by Doug Pylatuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tissington
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