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Bannister Honda Service & Car Sales

Vernon, BC

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2,995 Reviews

6425 Hwy 97 N

Vernon, BC

V1B 3R4

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2,995 Reviews of Bannister Honda Service & Car Sales

December 02, 2020

I had an electrical problem with my 2015 CRV - key fob wouldn't work. They diagnosed the problem immediately as being a blown fuse then replaced it and sent me on my way with a smile and no charge. Refr More

by mounted1773
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Vandyke, Cyndi Thom
Dec 22, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your kind words about your recent visit to our Service Department. We were happy to help. If we can be of any further assistance please let us know. Stay healthy and safe travels. Happy holidays.

December 02, 2020

Service was excellent at Vernon Honda. Had great customer service by Khoa. He was able to answer all my questions very kindly. It was a great experience to purchase a new car at this dealership. More

by MARTIN.LEE00930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Khoa Vo, Kristy Hlina
November 30, 2020

Very displeased. Sold a car with a dead battery. Month later all the seals came off the door. Lots of interior "blemishes" that were never brought to our attention. 5he tyranny went in a year. Sold With a More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Tissington
Nov 30, 2020 -

Bannister Honda Service & Car Sales responded

Dear Tom, Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Bannister Honda, we take customer reviews very seriously. Please contact me, Don Hodgin, General Sales Manager. We look forward to working together with you to come up with a solution. Sincerely, Don Hodgin General Sales Manager 250 545-0531

Nov 30, 2020 -

Tom responded

Hi Don I will be in Friday to hopefully pick up my car and talk about a possible trade in. Would love to chat then

Nov 30, 2020 -

Bannister Honda Service & Car Sales responded

Hi Tom, I am off on Friday. Is there any chance you could come in another day? Thanks. Don

Nov 30, 2020 -

Tom responded

I can come in Thursday if that works better for you

Nov 30, 2020 -

Bannister Honda Service & Car Sales responded

That would be great Tom. Thank You, Don

November 29, 2020

While waiting for my scheduled service, I test drove a new Honda HRV. I really liked it, but at this time can't justify trading in my current HRV. More

by Sheila Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khoa Vo, Patricia Weiss
Dec 22, 2020 -

Bannister Honda Service & Car Sales responded

Thank you Sheila for taking the time to write this review. We are always available to talk whenever you feel the time is right for you. If we can be of any further assistance please let us know. Stay healthy and safe travels until we see you again.

November 28, 2020

Service was excellent at Vernon Honda. Was offered shuttle service to my home and back for the time of my tire changeover. The outside of my car was cleaned and the tires looked great! Thanks again Ho More

by Marleetetrault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Weiss
Dec 22, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent visit to our Service Department. If we can be of any further assistance please let us know. Stay healthy and safe travels until we see you again.

November 27, 2020

Very efficient and true to their word, easy access, clean and orderly area. Friendly people all around and always checking to make sure you are looked after More

by fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Weiss
Dec 22, 2020 -

Bannister Honda Service & Car Sales responded

Thank you Fran for business and kind words too. If we can be of any further assistance please let us know. Stay healthy and safe travels until we see you again.

November 27, 2020

Bought a new CRV great customer service. No waiting around for ages like lots of other dealers. Would recommend to others looking for new car. More

by MARSHEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tissington, Shae Smith, Kristy Hlina
Dec 22, 2020 -

Bannister Honda Service & Car Sales responded

Firstly, Congratulations on the purchase of your new CRV!! Great choice. Secondly, thank you for your recommendation of our Dealership. We are always available if you have any questions or concerns. Stay healthy and safe travels until we see you again.

November 25, 2020

i have a 2003 Honda Civic went in for oil change ( use synthetic ) everyone I dealt with was great my car was washed after service. The biggie about this they were cheaper than anyone in Vernon with great More

by JULBRUNEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyndi Thom
Nov 25, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words. Your continued support of our Dealership is truly appreciated. If we can be of any further assistance please let us know. Stay healthy and safe travels until we see you again.

November 25, 2020

Service was great got my truck working again and noise gone in the front end service was fantastic when checked it in and mechanic that worked on it was great and honest that’s what I look for in service More

by Number16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John vandyke, Pat Loehndorf, Don Hodgin, Jason Tissington, Khoa Vo, Riley Preston, Jack Decaire, Colin Hamilton, Patricia Weiss, Cyndi Thom, Christine Ahola
Nov 25, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your recommendation of our Dealerships services. Your business and kind words are truly appreciated. If we can be of any further assistance please let us know. Stay healthy and safe travels.

November 24, 2020

Both Nettie and I, were richly blessed to have Khoa as your sales representative to show us various options to meet our vehicle needs. His personality was captivating. He wasn't high pressured, but very c More

by vahgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Shae Smith, Khoa Vo
Nov 25, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for choosing our Dealership to work with you to find the right vehicle for your needs. We truly appreciate your business and kind words. If we can be of any further assistance please let us know. Stay healthy and safe travels.

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