Bank Street Mitsubishi

Sam honestly was the biggest reason we go here. Not that the dealership has anything wrong with it. Sam just feels like family, he's the guy you can text and will always answer you as soon as he ca Not that the dealership has anything wrong with it. Sam just feels like family, he's the guy you can text and will always answer you as soon as he can. I didn't feel rushed into my purchase, I don't feel like I was pressured into anything I didn't need. Sam is knowledgeable and honest, he made every part of purchasing my 2022 Outlander stress free and enjoyable. This was our second purchase here and I have zero regret. More

Sam Amouna and Eli, you can’t get a better duo for a car sale and financing.They work for the customer not just a commission.Not pushy, attentive to your needs, non judgmental, patient.Love my 2022 RVR SE, sale and financing.They work for the customer not just a commission.Not pushy, attentive to your needs, non judgmental, patient.Love my 2022 RVR SE, the best warranty on the market, a good solid and safe vehicle More

I bought a brand new Mitsubishi Eclipse Cross 2022 on December 31st, 2022. 1. There is rust on the engine and Mitsubishi doesn't want to do anything about it 2. The doors don't locked. I've been wait December 31st, 2022. 1. There is rust on the engine and Mitsubishi doesn't want to do anything about it 2. The doors don't locked. I've been waiting for the new parts since February 2022, we are now end of March 2022, I am still waiting. More

Thanks to Sam Mouna, he is very friendly, approachable and easy to deal.with. he explained everything what I need to know, and thanks to Eli, the manager, who is friendly and explained to me everything wh and easy to deal.with. he explained everything what I need to know, and thanks to Eli, the manager, who is friendly and explained to me everything what I wanted to know, thanks mitsubishi team.i love and happy for my mitsubishi outlander 2022. God bless. More

Worst dealership around. Where all the misfits go to work cause no good dealership with hire them. The new GM, Mike, piece of work as well. cause no good dealership with hire them. The new GM, Mike, piece of work as well. More

i had a great experience with Sam my salesman who also even installed my license plates plus explained how everything in the vehicle worked. I also had a few minor issues and Mike the manager quickly expl even installed my license plates plus explained how everything in the vehicle worked. I also had a few minor issues and Mike the manager quickly explained the situation and rectified things right away! Thanxz to the team at Bank St. Mitsubushi More

Hi I bought a Mitsubishi RVR 2019 model brand new,they convinced me to get it with a very high interest rate and they made a trade in with my old car and they added the amount to my new car loan then they convinced me to get it with a very high interest rate and they made a trade in with my old car and they added the amount to my new car loan then they pushed me to buy the gap insurance after one year and a half of regular payment I have an accident and the car was gone my insurance company paid the maximum and when I informed the sales manager he told that I was very lucky first because I’m safe and second because I listened to him and bought the gap insurance he described my case as I wined a lotto ticket but that wasn’t true. So please don’t do the same mistakes and specially with the gap insurance they are cheating now my car is gone and I have to pay a lot of money to the bank. It was really the worst experience in my life Don’t go to them please. More

My first Mitsubishi purchase, thanks to Sam. He is very personable, knowledgeable and patient. He explained all the features of the car, inside and out, and answered all my questions. He and Eli made my pu personable, knowledgeable and patient. He explained all the features of the car, inside and out, and answered all my questions. He and Eli made my purchase of a 2022 Eclipse Cross a very pleasant and stress-free experience. I love the car and I loved my experience at Bank Mitsubishi. I highly recommend Sam & Eli. More

I purchased a used 2017 hybrid Rav4 from this dealership. The sale process went well initially and Karim, the sales guy, did an excellent job. However, after the purchase, we learned that the vehicle had 10k The sale process went well initially and Karim, the sales guy, did an excellent job. However, after the purchase, we learned that the vehicle had 10k in repairs that needed to be done that was not disclosed to us. Mitsubishi received a report from a Toyota dealership, after we requested for an inspection to be done, that stated that the vehicle needed serious repairs and this was previously stated by 3 different dealerships. I only found out about the repairs because I stopped by at the Toyota dealership and inquired about the inspection report that Mitsubishi did on my behalf. The service manager at Mitsubishi did not disclose this to the sales manager when we picked up the car. We only received a general report from Mitsubishi without the remaining pages that stated the repairs that were required. Although Mitsubishi agreed to take the car back, which we appreciated, they were not able to refund us the interest portion that accumulated on our loan. Even though the car was barely driven by us after purchase because Mitsubishi had to keep taking it back for the issues that were identified. Overall, we felt like we were lied to by Mitsubishi for the condition of the car. There was a safety issue identified, as the repair required was the replacement of the master Cylinder brake. More

I purchased my first hybrid, a PHEV Outlander, from Sam (Naseem), with the very steady and polite assistance of Eli, the individual responsible for securing financing and an extended warranty. Sam knows (Naseem), with the very steady and polite assistance of Eli, the individual responsible for securing financing and an extended warranty. Sam knows his vehicles inside and out and provided excellent training, although in two parts, mainly due to time constraints on the actual purchase day. Eli and Sam were very accommodating to my wife and me as she was delayed in coming until 5:30 PM due to work commitments; they both made it work. I was pleased to receive the news that the windshield had to be replaced due to a chip in the glass and to pass the safety test, although no doubt a somewhat unwelcome development financially for the dealership. I was a little surprized to receive the car with 80% of the gas tank full, given that I had paid an additional amount to cover the cost of filling the tank .. I am hoping the dealership will make it up to me in a deal on servicing, should I decide to stick with them to do all or a good portion of the maintenance, versus bringing it to the local dealership less than 2 kms from my house. Sam is very experienced which came through in colours from the first time I spoke to him on the phone and has a great/dry sense of humour which I enjoyed. Eli was extremely courteous and frequently addressed me as "Sir", which, although I didn't need him to do so, was also greatly appreciated and endearing. Lastly, Mike Pearson, Sales Manager, was also very accommodating and a pleasure to work with and appears to be a great addition to the Bank Street team. I would recommend this dealership to friends looking for a solid vehicle, good advice and courteous service. More