
Bank Street Mitsubishi
Ottawa, ON
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391 Reviews of Bank Street Mitsubishi
What a Refreshing Experience My husband and I were recommended to this dealership by a friend - and are we glad we followed the advice!! We dealt with Chantal, and she was so refr My husband and I were recommended to this dealership by a friend - and are we glad we followed the advice!! We dealt with Chantal, and she was so refreshing - very friendly, no pressure at all. I love my new RVR!! Want to check out a Mitsubishi? Go see Chantal!! More
Sam and Drew - Most fun in buying a car Sam was really great in helping me purchase my vehicle, He took the time to listen on what were my needs and we picked out the Lancer, which is best s Sam was really great in helping me purchase my vehicle, He took the time to listen on what were my needs and we picked out the Lancer, which is best suited for my lifestyle. When I picked up my new car, Sam took the time to explain all the features and how to use them. Set me up on my phone for the road side assistance. Sam is very knowledgeable on know his stuff when it comes to cars. Never felled pressured in purchasing a vehicle on the spot, but I did anyways..LOL. Drew was also very helpful in the finance part of things. Explained the whole purchase form on what were all the charges before I signed and also answered all of my questions. Drew also found the best suited plan for me. Great personality, felt very comfortable dealing with him. I have purchased vehicles before and I have never had so much fun buying a car with Sam and Drew. thank you both and I am enjoying my new Lancer, Nawal Haymour More
Straight answers from Sam We had a pretty good idea that we wanted a RVR because we had tested out 4 or 5 cars at other dealerships. Bank Street matched other offers and beat t We had a pretty good idea that we wanted a RVR because we had tested out 4 or 5 cars at other dealerships. Bank Street matched other offers and beat their prices. Also, Sam told us true answers to some questions about the car and backed it up by showing us the source on the Mitsubishi website. He showed us features of the car that others had not even mentioned. Very Friendly, very professional. A great dealership and Sam was a very helpful salesman. More
Loved It!!! The experienced I received was the best ever. I went into the dealership with my husband to look at a new car and as soon as my husband said it was f The experienced I received was the best ever. I went into the dealership with my husband to look at a new car and as soon as my husband said it was for me, Sam shifted all his attention to my needs and didn't direct them to my husband. Sam was very friendly went out of his was to help me get what I wanted. He takes pride in his work and it shows. His attention to detail is amazing and he works hard to make sure you understand everything about your new car, walking you through it step by step and answering any questions along the way. Loved the friendliness of the dealership and everyone there, They make you feel welcome and part of a family. I know they probably do this with everyone but bringing me to the garage to see my new car parked there all shiny and new with a big red bow was the icing on the cake. Thanks Sam you made my day!!! I will definetly recommend you and your dealership to everyone. Bonnie, Mountain, Ontario. More
Genuinely cares ! I just wanted to extend my sincere gratitude to Sam for helping me choose a car that works perfectly for my lifestyle. Sam genuinely cares about his c I just wanted to extend my sincere gratitude to Sam for helping me choose a car that works perfectly for my lifestyle. Sam genuinely cares about his customers and is always smiling. Last weekend, I was apprehensively car shopping by myself as I've never purchased a new vehicle before. Sam was super knowledgeable and gave me his full attention on a very busy Saturday afternoon. On the test drive he was able to have me try out all of the features and got me excited about buying a Lancer. Sam and Moe, the Finance Manager, made me feel comfortable and explained every detail without pressure. I truly enjoyed my car-buying experience at Bank Street Mitsubishi and look forward to going back to visit ! More
it was a good experience. It was a good experience overall. Friendly staff that was willing to take the time to make sure we got the right car. A minor but of confusion at one It was a good experience overall. Friendly staff that was willing to take the time to make sure we got the right car. A minor but of confusion at one point that was clarified quickly. More
Impressed! I was worried to shop for a car on my one, but Sam took so good care of me ... He took the time to listen and answer ALL of my questions. He took care I was worried to shop for a car on my one, but Sam took so good care of me ... He took the time to listen and answer ALL of my questions. He took care of all my apprehensions. I never felt pressured about buy my car. Plus, Sam was funny and easy going. I got the car I wanted for a good price, and this is because Sam was there to help me. Thank you for this! More
Friendly and helpful! Excellent service! Very knowledgeable and detailed explanation. Sam made it very pleasing to pick up my SUV and explain all the great features it had. Excellent service! Very knowledgeable and detailed explanation. Sam made it very pleasing to pick up my SUV and explain all the great features it had. Thank you! More
Went the extra mile! I recently purchased a Mirage at Bank Street Mitsubishi. Sam, my sales associate, was very knowledgeable about the car and its various features. We I recently purchased a Mirage at Bank Street Mitsubishi. Sam, my sales associate, was very knowledgeable about the car and its various features. We went on a test drive on roads that demonstrated the car's unique features. All of this information helped me determine that the Mirage was the right car for me. He really went the extra mile by doing two more things; he helped me get out of my current car, and added accessories that fit my lifestyle. Sam took the time to ask about how I was going to sell my current car. When I said that I was probably going to lose money by selling it on an open auction, he offered to buy it from me so that I broke even. Also, he asked a lot of questions about how I was going to use my new car, and made sure that the car had all of the features I needed. When I came back to purchase it, he verified that my bike fit in the trunk, and then both ordered and installed a roof rack with a bike carrier. Overall, I had a great experience with all of the staff at Bank Street and would highly recommend purchasing a vehicle with them. More
Great experience We want to say thank you for Jay and his team. Jay was awesome, the sure knows what he is doing! He gave us his full attention and answered all the qu We want to say thank you for Jay and his team. Jay was awesome, the sure knows what he is doing! He gave us his full attention and answered all the questions we had. That was our first new car and we were very lucky to find him. I would definitely recommend him to anybody. We are very happy with the experience and also with our new car! More