Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
Understanding, swift, and accommodating I brought a deal the I felt was very competitive to Vic and he not only matched it, but offered me many options to help sweeten the deal AND met a rat I brought a deal the I felt was very competitive to Vic and he not only matched it, but offered me many options to help sweeten the deal AND met a rather ambitious deadline. I went from phone call to sitting behind the wheel of my brand new Mazda 3 in 6 days. More
Let's go for a drive! It was just meant to be. I have been giving some thought to purchasing a new vehicle for some time. My 2010 Mazda 3 2.5 is great fun to drive great o It was just meant to be. I have been giving some thought to purchasing a new vehicle for some time. My 2010 Mazda 3 2.5 is great fun to drive great on gas. It has over 269000 km on it still runs great, I could push it through winter but why wait? I knew what I wanted. Time to upgrade CX5. I am a hockey mom, I drive a ton! Highway mostly, Zein is soft spoken, knowlegable and easy to talk to. I felt at ease he's a great listener. Definitely a gentleman. He addressed my questions about the car without hesitation. He even offered a few new restaurant ideas for great food. The only thing I would change is his chair he needs one with arm rests please. Ergonomics are important. Thanks Zein Brian in service is my main person to deal with. He is awesome! More
Co operative and caring Sales Associate Recently we traded in our Mazda 3 sky active 2012 with a new Mazda CX-5 2016 and in both dealing Zein Jolan (Sales Associate) helped us to make these Recently we traded in our Mazda 3 sky active 2012 with a new Mazda CX-5 2016 and in both dealing Zein Jolan (Sales Associate) helped us to make these happen. Zein is very co operative, caring, energetic, and professional in his duties. He thoroughly explained most of the important features of the new model, pros and cons compared to other models, warranties, and services after purchase that helped us deciding to by new vehicle. He also helped us negotiate trading in our 2012 Mazda 3 to get a reasonable price. He carefully listened to our expectations on price, per month payment limit, fuel economy and energy efficiency and negotiated hard with his manager to make the deal within our limit. We are very happy with his excellent service. I would strongly recommend any one who wants to buy or trade in vehicles to deal with Zein. Humayun Sharif More
Excellent and Professional Sales and Service I just bought our second car from this dealer. The first was a 2014 Mazda 3. We had a great experience with the sales staff and excellent service wh I just bought our second car from this dealer. The first was a 2014 Mazda 3. We had a great experience with the sales staff and excellent service when we brought our car in for service and oil changes. We recently grew our family so we wanted to upgrade our car to fit the essentials. We had the pleasure of dealing with Zein for our trade in and purchase of our new CX-5. Bank Street Mazda gave us a great deal on our trade in and there was no pressure from Zein. He was professional and respectful throughout the whole process. He gave us a full over view of the car and even noticed a small smudge that the service department had missed when preparing the car for us. So he went out and polished it himself. This won't be the last Mazda we buy and the next one will be from this dealer. More
Another Happy Customer I bought a Mazda 3 sedan and dealt with Zein Jolan who is a good listener. I was in twice, first time with my daughter, second time with my wife, on I bought a Mazda 3 sedan and dealt with Zein Jolan who is a good listener. I was in twice, first time with my daughter, second time with my wife, on both occasions Zein answered all the questions posed to him by them with respect. The fact that he primarily had to deal with the two of them was not a happy circumstance, it was a calculated plan to settle a bet I made with my daughter as to how many sales individuals she would pose a question too and how many would look at me when providing the answer. She bet 1 out of six, I said 50%...I loss, but I did end up with a great car and a nice buying experience. Thanks Zein! More
Great Staff Just leased a 2016 Mazda 3 from Victor Douglas at Bank Street Mazda. Victor was very informative and friendly. He really went above and beyond to show Just leased a 2016 Mazda 3 from Victor Douglas at Bank Street Mazda. Victor was very informative and friendly. He really went above and beyond to show us all the safety features of the car on our test drive (high speed brake test included). He was also very responsive to follow-up communications, and really made us feel important. Victor made the shopping process really enjoyable, much better than some of the other dealerships we visited. Overall, very happy with the experience, and love the car! More
Happy Customer Recently purchased a 2015 Mazda3 and was very happy with the customer service received. Zein was very attentive and willing to get us the best price p Recently purchased a 2015 Mazda3 and was very happy with the customer service received. Zein was very attentive and willing to get us the best price possible. Took excellent care of us from start to finish. More
Very helpful My wife and I appreciated the help of the sales representative, Patrick Murphy, who's low key approach worked well with our personalities. We do not a My wife and I appreciated the help of the sales representative, Patrick Murphy, who's low key approach worked well with our personalities. We do not appreciate 'high-pressure' techniques and though we did experience a little of that, it was not Patrick. Patrick did sell us on the vehicle and he was very helpful in answering all of our questions and concerns. Michael Webb in finance was also very helpful. We also appreciated the deal that Bank Street Mazda was able to provide to us. More
Very Pleasant experience. I bought a new CX5 and I am very pleased with how the whole experience went. The price was great and so was the service, Already recommended BSM to a I bought a new CX5 and I am very pleased with how the whole experience went. The price was great and so was the service, Already recommended BSM to a couple of friends. More
Sold them a rust bucket Went to BSM in October 2015 to sell an old 2006 Mazda3. Courteous, fast service. Hard to know for sure about the price they offered for it but I was e Went to BSM in October 2015 to sell an old 2006 Mazda3. Courteous, fast service. Hard to know for sure about the price they offered for it but I was eager to sell so accepted. More