Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
Great Experience Recently, acquired a 2016 Mazda 3 from Bank Street Mazda. It was a pleasant experience from start to finish. From meeting shane who aided me the minut Recently, acquired a 2016 Mazda 3 from Bank Street Mazda. It was a pleasant experience from start to finish. From meeting shane who aided me the minute I walked into the dealership and who was available to get me acquainted with my new car to the muscular sales manager whose name I forgot to Zien Zolan, the financing and insurance manager, this was a painless experience. Thank you very much Bank Street Madza! More
Professional, responsive and thorough We recently purchased a Mazda 3 which Maher expertly facilitated on our behalf. His involvement ensured that all of our questions were addressed effi We recently purchased a Mazda 3 which Maher expertly facilitated on our behalf. His involvement ensured that all of our questions were addressed efficiently and with accuracy. Professional and a pleasure to deal with. More
Great sales service! I recently purchased a CX5 from Moe. He was friendly, down to earth, very knowledgeable and showed the vehicle well. My test drive was thorough comple I recently purchased a CX5 from Moe. He was friendly, down to earth, very knowledgeable and showed the vehicle well. My test drive was thorough complete with a braking test. He knew all the specs of it and when I picked it up, he took the time to show me all the features before I left the lot. My experience was great and I would certainly return and recommend them to others. More
Awesome, freindy and knowledgable experience I have never had a batter experience buying a vehicle than I did at Dilawri. This is my fourth Mazda purchase, first at Dilawri, and it won't be my I have never had a batter experience buying a vehicle than I did at Dilawri. This is my fourth Mazda purchase, first at Dilawri, and it won't be my last. Shane walked me through everything about the sale and vehicle features for my new CX-5 with confidence and made the overall experience pleasant and comfortable. More
Excellent customer service We recently purchased a new Mazda CX-5 at Bank Street Mazda and dealt primarily with Zouheir Rammal (or Zack). Zack was professional, extremely helpfu We recently purchased a new Mazda CX-5 at Bank Street Mazda and dealt primarily with Zouheir Rammal (or Zack). Zack was professional, extremely helpful in meeting our needs, answered all of our questions and found us the car we wanted in the color we wanted for a great price. Would definitely recommend this Mazda dealership and this employee in particular. Went above and beyond to provide us with exceptional service. Would definitely buy a new car from here again. More
Efficient and Friendly We had to replace our new 2015 Mazda (purchase in Nov 2015) following an accident. I dealt with Shane on our first purchase, and had no hesitation to We had to replace our new 2015 Mazda (purchase in Nov 2015) following an accident. I dealt with Shane on our first purchase, and had no hesitation to go back and work with him for this purchase. He is very friendly, honest, and helpful, and managed to get the exact car we wanted right away. I went in on a Saturday, and picked up the car on the Thursday. Delivery day was super quick and efficient, the car was ready when expected, and Shane was fantastic. Car negotiations are usually not a pleasant experience, and therefore it makes a big difference when you deal with a great person. Thank you once again, Shane! More
Good Customer Service The deal took about a week in total from going to check out the car to driving it off the lot. My and my boyfriend went in thinking Mazda was a perfec The deal took about a week in total from going to check out the car to driving it off the lot. My and my boyfriend went in thinking Mazda was a perfect choice as I am very familiar the car. We dealt with Zouheir for the deal and Zein for the finance. I wish there was a little more communication between all parties of the deal, often times Zouheir would email me and when I told my boyfriend he had no idea what was going on. The biweekly payment we agreed on was not the best but was not the worst, it was reasonable in the end. More
Very good friendly service I went into Bank Street Mazda on Saturday Sept, 24/2016. Moe was extremely knowledgeable and friendly. This was my first purchase of a vehicle Moe was I went into Bank Street Mazda on Saturday Sept, 24/2016. Moe was extremely knowledgeable and friendly. This was my first purchase of a vehicle Moe was a pleasure to deal with in fact i told my neighbour Joanne how great my experience was and she bought a car from him later that day! More
Mixed service I was helping my son with his first car purchase. It was an absolute pleasure working with Moe Turkie. He was very polite, professional and friendly. I was helping my son with his first car purchase. It was an absolute pleasure working with Moe Turkie. He was very polite, professional and friendly. He answered all our questions and made us feel we were valued customers. I would look forward to dealing with Moe when I have to make a purchase for myself. Unfortunately when it came to dealing with the Finance Manager, the positive experience was ruined. He was informative about what an extended warranty would provide for someone buying a used car, but when we decided not to get the warranty I felt that we were being told we were stupid, and we were purchasing a wreck that would need so much work we would be sorry. He did not seem to realize he had crossed a line in customer relations. Our very positive experience was turned into a very negative one. My business did not feel valued anymore. That has never happened to me before, and I have bought many cars in my life. More
Great service Had a great experience. Moe was helpful and was able to meet all my needs and expectations. Thank you very much. Would come back next time. Had a great experience. Moe was helpful and was able to meet all my needs and expectations. Thank you very much. Would come back next time. More