Bailey Toyota

Great servicea Also explain how to some thing. Do a free wash on sat,The service advisors are helpful and friendlyThis car has been great because their are good peop Also explain how to some thing. Do a free wash on sat,The service advisors are helpful and friendlyThis car has been great because their are good people backing it More

The Mechanics/Service Centre are Crooks I used to be a customer of Campbell Toyota in Chatham (they were great), eight years ago I had to move to Sarnia for work. I started as a service cust I used to be a customer of Campbell Toyota in Chatham (they were great), eight years ago I had to move to Sarnia for work. I started as a service customer of Bailey Toyota with my FJ Cruiser and we bought a Camry from Bailey. It started with the Camry - I had a tire that was leaking and I knew it needed a plug, I thought probably a nail or something. I trusted my dealer and brought it in. I received a phone call from Bailey saying no plug needed but sorry you need four new tires and here is your quote we can put them on today. Ummm, I had the Camry for less than a year, new tires? Doesn't make sense so I picked the car up without new tires and drove 40km home and had an uneasy feeling. First thing in the morning I went to my local tire shop and explained what happened. They looked at the tire that was leaking and found a SIX INCH spike in my tire. The mechanic at the tire shop said I was lucky I wasn't in an accident. They've dealt with Baily customers before and they are just trying to make money. A patch was applied and my tires were fine. Needless to say, the service manager received a stern phone call from my husband and non-stop apologies ensued. Did I go back to Bailey?? Well, fast-forward 6 years (March 5, 2018). I needed a drive clean test and an oil change. I thought maybe I should give Bailey ONE MORE CHANCE and took it in, what can go wrong? It's been six years hopefully things have changed. Dropped it off, received a phone call an hour after I dropped it off. Bad News - mechanic opened the hood and there is something wrong with your radiator it needs to be replaced we can do it today. The fluid was low. Ok, I know for a fact that it hasn't been leaking (I park on cement), I already knew the fluid was low (I only drive my FJ twice a month). I asked how the pressure test performed... they couldn't tell me! I took my FJ back to work and had a pressure test performed by the guys at work, they looked at it and my radiator is fine! More

Purchase of Toyota Highlander We purchased a Toyota Highlander and are happy with Bailey Toyota. They were timely in their service and seem to know what they are talking about. Fri We purchased a Toyota Highlander and are happy with Bailey Toyota. They were timely in their service and seem to know what they are talking about. Friendly people, knowledgeable and not pushy as far as pulling the trigger on a vehicle. If they are going to be as punctual and precise as they say they are (and we have no reason to doubt it), we should be enjoying our car for years to come with great service. Thanks, guys. We're happy customers! More

Again! Excellent service! Fantastic! Busy day, had a battery issue. Toyota paid jump, and straight to Bailey's where things were looked after VERY promptly with friendly service. Out t Busy day, had a battery issue. Toyota paid jump, and straight to Bailey's where things were looked after VERY promptly with friendly service. Out the door and back on the road within the snap of a finger and again, their staff are great and professional to deal with. Thanks Bailey Toyota! More

4 yes of great sales and service My wife and I have been dealing with Bailey Toyota for over 4yrs and 4 vehicles. From sales to service we have been very pleased. We recommend t My wife and I have been dealing with Bailey Toyota for over 4yrs and 4 vehicles. From sales to service we have been very pleased. We recommend them to everyone. Great cars, great people, great experience. Jeff Parkin More

Rude, Greedy, Overpriced Bought a used low kilometre Camry from Bailey Toyota and as part of the deal they were to do the brakes and get rid of the ABS light. They never did Bought a used low kilometre Camry from Bailey Toyota and as part of the deal they were to do the brakes and get rid of the ABS light. They never did get rid of the ABS light and refused to do anything more about it 'since it is a used car after all' and then their mechanic admitted that they sent the car to a local shop to do the brakes as they were too busy. Then they charged us for looking at the car to try to see if they could get the ABS light to go out and they didn't even get the light to go out! We had to put a piece of black electrical tape over the light! The car got rear ended at about 5 kph by a truck and it bent the car in the middle- turns out it had been in a major rear end collision before. The insurance ended up writing the car off. More

No words! The worst customer service I have ever received, complaint logged with Toyota Canada, Better Business Bureau, yellow pages, Google, the dealership, Fa The worst customer service I have ever received, complaint logged with Toyota Canada, Better Business Bureau, yellow pages, Google, the dealership, Facebook and anything else I can find! More