BMW ville de Quebec
Quebec, QC
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85 Reviews of BMW ville de Quebec
I purchased a brand-new BMW X6 18 months ago for over $100,000, and I am extremely disappointed. I noticed discoloration on the lower parts of the fenders, and when I brought it to the dealership, the se $100,000, and I am extremely disappointed. I noticed discoloration on the lower parts of the fenders, and when I brought it to the dealership, the service manager admitted this is a common issue with the X5 and X6 models. The problem? The wide tires cause debris to hit the body, leading to damage. What’s unacceptable is that I was never informed about this recurring issue at the time of purchase, even though BMW clearly knows about it. No preventive measures, such as recommending a protective film, were ever mentioned. Now, I’m being told that BMW’s warranty does not cover what is obviously a design flaw. For a brand that markets itself as premium, this is disgraceful. I previously owned an Infiniti and never experienced such problems. To make matters worse, my partner and I purchased two new BMWs in the last 18 months. I deeply regret this purchase and strongly advise anyone considering an X5 or X6 to think twice. BMW’s inability to address known defects and its poor customer service are simply unacceptable. More
They are kind and dedicated to doing their best. . So every time I visit there, I am satisfied with the results of their work and am impressed by their kindness. . So every time I visit there, I am satisfied with the results of their work and am impressed by their kindness. More
Tout est facile lors de l’achat d’un nouveau véhicule, c’est pas comme d’autre concessionnaire de ma région. Je suis de Granby et je vais à Québec pour changer mon véhicule c’est pour vous dire comment c c’est pas comme d’autre concessionnaire de ma région. Je suis de Granby et je vais à Québec pour changer mon véhicule c’est pour vous dire comment c’est mieux. More
Excellent service apres vente , les techniciens semblent tres competents . La disponibilite pour prendre un rendez vous , La comprehension des techniciens des besoins des clients . tres competents . La disponibilite pour prendre un rendez vous , La comprehension des techniciens des besoins des clients . More