
BMW Toronto
Toronto, ON
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Attempted to schedule an appointment and test drive an X3 - unsuccessfully. Initial sales rep (George) that I spoke to over the phone did not call back as promised. Then spoke to A. Lim, sales manager. He sa - unsuccessfully. Initial sales rep (George) that I spoke to over the phone did not call back as promised. Then spoke to A. Lim, sales manager. He said he would help me. Went to see him as arranged and he passed me over to another sales person. He was not very knowledgeable, and was focused on “building the car”, quickly. I did not have an opportunity to test drive. When I tried later to arrange a test drive, I teceibed no response to my email. I then wrote the sales manager, and received NO response. I am a motivated buyer, and have been pleasant and courteous throughout. Totally perplexed by the attitude of this dealership. More
Professional and courteous staff. Parts personal is very knowledgeable and always follows up on orders. Reason why my rating is not 5*, it's because of cost of service... Parts personal is very knowledgeable and always follows up on orders. Reason why my rating is not 5*, it's because of cost of service... More
Excellent dealership with very knowledgeable and efficient staff! I highly recommend this dealership and the BMW cars, of course! We hope that by the time we upgrade our car again will be to an ele efficient staff! I highly recommend this dealership and the BMW cars, of course! We hope that by the time we upgrade our car again will be to an electric BMW. More
Excellent staff, beautiful cars and amazing experience. The entire process from booking the car to trade in to financing and finally the delivery were handled beautifully. Shout out to Carson and Kashif. The entire process from booking the car to trade in to financing and finally the delivery were handled beautifully. Shout out to Carson and Kashif. More
actually 0 stars More than a month ago they changed the oil in my 6 GT. Also, the service included 55 Point Inspection. As a complement, I should get road assistance. Still didn't receive it. I mentioned oil in my 6 GT. Also, the service included 55 Point Inspection. As a complement, I should get road assistance. Still didn't receive it. I mentioned this situation in a recent-service survey and got a call from their manager at 7 AM. Do you like to wake up to such calls? I asked the manager to call me back later. No callbacks, no road assistance from that time. More