
BMW Toronto
Toronto, ON
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Great Experience Took delivery of my third vehicle from George. It is always a pleasure dealing with George. No pressure and he explains everything completely. I had Took delivery of my third vehicle from George. It is always a pleasure dealing with George. No pressure and he explains everything completely. I had a few questions a few days after I took delivery of my new BMW and he came out to my house to make sure that I was comfortable with the vehicle. More
Excellent Service Just took delivery of my new X3 which is the second from Samir Umer. Samir made the lease return and new car selection effortless and I very much a Just took delivery of my new X3 which is the second from Samir Umer. Samir made the lease return and new car selection effortless and I very much appreciate his calm, patient and professional service. The team at BMW Toronto supported Samir seamlessly which made the experience perfect. More
Assistance By Mr. Usama Khan, Sales & Leasing Consultant Assistance and services by Mr. Khan remarkably excel. Mr. Cuyler Foster, Product Genius, is very good in giving orientation on the new car I purchased Assistance and services by Mr. Khan remarkably excel. Mr. Cuyler Foster, Product Genius, is very good in giving orientation on the new car I purchased. Notably, Mr. Kashif Qureshi, Sales Manger, as usual, a very pleasant person assisting me for 15 years +. More
Efficient, hassle free service from Usama Khan Personalized service. Capable and friendly. Very pleasent experience. Usama identified my car needs and provided individualed advice. I was satisfied Personalized service. Capable and friendly. Very pleasent experience. Usama identified my car needs and provided individualed advice. I was satisfied with both the service and the end product, my car. Thanks. More
Great experience buying a BMW 2018 X3 M40i! From the moment I walked into the dealership through to delivery Samir did a great job. From picking colours, to coordinating delivery and keeping me From the moment I walked into the dealership through to delivery Samir did a great job. From picking colours, to coordinating delivery and keeping me informed week by week to the final delivery and training, and exceptional experience. More
Samir Provided Excellent Customer Service Samir provided us with excellent service – he was very responsive and always available to answer questions. It was a great buying experience and we ar Samir provided us with excellent service – he was very responsive and always available to answer questions. It was a great buying experience and we are thrilled with our new i3. Thanks Samir! More
Fabulous attention We were just starting to look at vehicles and BMW was our first stop. Samir was so patient with us and exceeded our expectations for a friendly salesp We were just starting to look at vehicles and BMW was our first stop. Samir was so patient with us and exceeded our expectations for a friendly salesperson. We changed our minds several times on our choice of cars and Samir was so patient. Delivery of my new convertible was also outstanding, a birthday celebration that will stay with me for a long time. More
Samir Umer is the best! He dovetails his work to your needs. When my car was deemed totalled I thought it would be impossible to replace. Samir worked tirelessly with BMW Financial, my insurance company and myse When my car was deemed totalled I thought it would be impossible to replace. Samir worked tirelessly with BMW Financial, my insurance company and myself. He educated me on all the designs and features of my range of potential BMW's and found me the last car in Canada with my requirements, a gorgeous 2018 BMW 430i xDrive Gran Coupe! Samir was a kind and intelligent sales person. He answered his phone and emailed within minutes - a responsiveness I value. And he's funny too - a true service experience, a joy to work with. Thank you Samir!!! More
Great experience with Samir Umer a seasoned professional About a year ago I started to explore options on what to get when I had to return my 2014 328d in June. Being a car nut I heard very good things about About a year ago I started to explore options on what to get when I had to return my 2014 328d in June. Being a car nut I heard very good things about the new M2 - most importantly, at 6'4, was the sunroof delete option. I was fortunate to meet Samir Umer. He listened to my wish list and started his investigation. Any new car, especially one as popular as the M2, is in high demand and there wasn't a surplus of used ones kicking around. I didn't want to order a brand new one and it didn't look like a used one was going to arrive in time. Fast forward 12 months. I had purchased another marque and didn't like it. I test drove a M240i xdrive and it checked off all my boxes. I even fit with a sun roof!. Samir , again proved to be the consummate profession - knowledgeable, attentive and negotiated the best deal possible. He also delivered the car BEFORE the scheduled delivery date. I would highly recommend Samir Umer if you're looking for a new or used BMW. More
Lack of communications and insight among the team The experience I’ve had is less than to be expected. They oversell and under deliver on seemingly basic tasks. Only one service advisor has been exep The experience I’ve had is less than to be expected. They oversell and under deliver on seemingly basic tasks. Only one service advisor has been exeptional to deal with, providing insight from information on file and the make of vehicle. Shop work is good, service advisor knowledgeable, there just seems to be a lack of communication between departments. More