BMW Toronto

BMW i3 Usama Khan In a market as saturated as this where nearly all brands are producing very compelling offerings it can be a rather challenging process to find a bran In a market as saturated as this where nearly all brands are producing very compelling offerings it can be a rather challenging process to find a brand to put your trust into. Outside of marketing the people at each and every dealership are the face of these brands. They have the absolute greatest influence on customers and we are trusting and buying into these staff as much as the car. They become even more valuable then the simple specifications of any given model. We visited many many dealerships looking for our new vehicle. The staff at BMW Toronto dramatically stood out as personable and enthusiastic people. They encouraged us to look into new things and spent loads of time with us making sure we were not just comfortable along every step of the way but incredibly informed. Among the staff our sales associate was Usama Khan, who I don’t quite have a comprehensive enough vocabulary to explain all the awesome that he is. He could not have done a better job at guiding us through the somewhat daunting process of buying a vehicle. He was incredibly responsive and personable and always had a vivid grasp as to what may on our minds at any given time. Usama is excellent at putting himself in the position of the client and understanding the questions and concerns that may arise and addressing them before we could even bring them up. We will certainly be visiting again for our next car and the main reason for that will be Usama not just the vehicle itself, which is also great :) We still pop by when we’re in the area just to bug him and say hi, well after taking delivery of the vehicle. He also has an extensive sock collection which is cool if you like socks. More

The good, the excellent and the exceptional service Is a Saturday afternoon and is my first time to this dealership. My first impression, I could see signs are clear, nice greeting from reception and pl Is a Saturday afternoon and is my first time to this dealership. My first impression, I could see signs are clear, nice greeting from reception and places are tidy and clean. We check out the new car on the first floor for about 20 mins, we continue heading up to 3th-floor for the pre-owned section. In no time after we walk up, Ambross Ip, approached us with a greeting feel at home. The dialogue through and through feel like he really care what we can get the best out of our needs. Once we decided what we like, he continues to provide excellent service throughout our negotiation process without stress or pushy sales pitch. His trustworthy and honestly given us a worry-free transaction at ease. The day we pick up the car he also takes time to show us how to use the idrive. I have to praise his service are exceptional down to the detail. We are grateful we met such a professional salesman. BMW Toronto Job well done! More

Great service! I am a first time BMW owner and I am extremely happy with my car. Adrian Tsang was the sales consultant that gave me the test drive and he answered a I am a first time BMW owner and I am extremely happy with my car. Adrian Tsang was the sales consultant that gave me the test drive and he answered all my questions and was extremely responsive. Everyone at BMW Toronto are great including Michael Bedard who walked me through the orientation on delivery. I highly recommend this dealership. The service is top notch! More

New Car - Satchel Ives We could not be happier with our new BMW 440i! and more importantly the service we received from Satchel Ives. He was incredible to work with, suppor We could not be happier with our new BMW 440i! and more importantly the service we received from Satchel Ives. He was incredible to work with, supportive and straight forward throughout our entire dealings with him. And I must mention his knowledge of the BMW brand and our vehicle specifically was top notch. I will be recommending him and the BMW Toronto dealership to all my friends looking for a new car. We will absolutely be back and would be happy to deal with Satchel anytime. Thomas and Kate Karman More

Great service for great experience Mr.Samir Umer, the sales consultant was excellent with the professional service provided and made me feel really comfortable. From the first day I wal Mr.Samir Umer, the sales consultant was excellent with the professional service provided and made me feel really comfortable. From the first day I walked into the showroom, I felt positive about buying a new car and the experience I got. He motivated me to buy the car and was helping me out to get my preference on the car. I would definitely recommend Samir to my family and friends for a professional experience. More

Great Experience I would like to thank George Stefankiewicz for his efforts and professionalism in finding me another vehicle quickly after the loss of my previous car I would like to thank George Stefankiewicz for his efforts and professionalism in finding me another vehicle quickly after the loss of my previous car. More

Samir Umer is amazing. Samir Umer is an extraordinary sales person. He has ambition and integrity. He will literally take money out of his pocket to ensure you are a happy Samir Umer is an extraordinary sales person. He has ambition and integrity. He will literally take money out of his pocket to ensure you are a happy customer by the time the deal is done. Incredible. More

helpful staff and amazing service. I never thought I would own a BMW, before I entered this location and met Samir Umer. I always hate when a car salesman never listen or try to force y I never thought I would own a BMW, before I entered this location and met Samir Umer. I always hate when a car salesman never listen or try to force you his own opinion and for his own benefit, but Samir is different. He listened to me and tried to find what best fits for me. I highly recommend you to see him if you are serious about buying a BMW. More

Effortless! This is my second car lease from BMW Toronto and Samir Umer. I spoke with Samir over the phone and discussed what I was looking for. By the time I rea This is my second car lease from BMW Toronto and Samir Umer. I spoke with Samir over the phone and discussed what I was looking for. By the time I reached the dealership, Samir had several options lined up based upon my needs. The entire process took less than an hour and I got exactly what I was looking for. More

BMW A/C repair I had a terrific experience getting the A/C repaired on my 328xi on June 25, 2018. Mark Glyn-Williams, the Service Manager has done an outstanding job I had a terrific experience getting the A/C repaired on my 328xi on June 25, 2018. Mark Glyn-Williams, the Service Manager has done an outstanding job of creating a client service team that is responsive, courteous and professional. Mark Glyn-Williams, the Service Manager has done an outstanding job of creating a client service team that is responsive, courteous and professional. When I realized I had to get my A/C fixed this summer, I was hesitant about the cost and getting it done as I had heard from various people and friends that your A/C "never really gets fixed" because of so many parts involved etc. Mark took a special interest to make sure the job was done well and on time. He also arranged for me to have a loaner vehicle for the duration of the repair since I live in Etobicoke and have mobility issues. As well, he got my car cleaned up inside without me asking! He also encouraged me to get the A/C fixed asap as a hot humid spell was coming and I would need the A/C working because of my health issues. I knew I was in good hands getting my A/C fixed with Mark and Sherry Machula (service advisor) looking after my interests. More