BMW Toronto

Samir makes it work Samir is honest, patient, knowledgeable and helpful, a person in the service industry with the best attitude. He instilled in me a sense of trust. Samir is honest, patient, knowledgeable and helpful, a person in the service industry with the best attitude. He instilled in me a sense of trust. More

2019 Bmw X5 My experience at BMW Toronto has been nothing but amazing. Our sales rep Samer Umer was clear and helpful from the get-got. We weren’t sure what to g My experience at BMW Toronto has been nothing but amazing. Our sales rep Samer Umer was clear and helpful from the get-got. We weren’t sure what to get but after talking with Samer we ended up ordering 2019 X5 and it couldn’t have been a better decision. He answered all of our questions and made sure we understood everything about the deal and the car before ordering I would recommend BMW Toronto and especially Sam Umer. More

I Had Wonderful Experience Leasing BMW 330I Vehicle A big thanks to Usama Khan for getting me my first car at a great price. This dealership was top notch! Usama went above and beyond to make sure I pur A big thanks to Usama Khan for getting me my first car at a great price. This dealership was top notch! Usama went above and beyond to make sure I purchased the 330i I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a 330i the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Usama Khan to anyone who is looking for a new or used vehicle. More

Lack of communication and bad attitude (service dept) Dropped my car for scheduled service (oil change, brake fluid change as per CBS) in morning around 8 AM. First time I heard from SA was 4 PM saying th Dropped my car for scheduled service (oil change, brake fluid change as per CBS) in morning around 8 AM. First time I heard from SA was 4 PM saying that I can pickup the car and will need to bring back next morning because some work remaining. Next day they supposedly completed all work as per CBS. Couple of days later I noticed that Brake fluid service was not performed and next service date was reset in car. When I sent email to service adviser, no response. After few follow ups, Richard says that they made a mistake and will reschedule the service. I can consider this a genuine mistake but lack of communication and need for multiple follow ups, doesn't give me an impression of BMW's luxury car experience. Customer experience delivered by other brands like Hondas, Toyotas is much better without paying premium...I don't think my next car is going to be BMW now... More

A fine team effort!! After my 30+ years in the service industry, I can safely say the entire team at BMW Toronto is committed to the highest standard of customer service. After my 30+ years in the service industry, I can safely say the entire team at BMW Toronto is committed to the highest standard of customer service. Several staff members were involved, all of which responded quickly to any/ all questions in great detail. Important to note, I felt no pressure during the buying process - took plenty of time. Kudos to the pre-owned Sales, Management and Finance partners! Many thanks, Jim Grosse More

Great Experience Had a great experience with Vince Cappella. Was able to make an informed decision. Never pressured. Vince made purchasing a comfortable seamless Had a great experience with Vince Cappella. Was able to make an informed decision. Never pressured. Vince made purchasing a comfortable seamless process. Highly recommend Vince Cappella at BMW Toronto. More

Awesome service, great car! Had an awesome experience buying my second car from bmw Toronto. Samir was great and helped me choose both my cars. He is great! Great cars! Had an awesome experience buying my second car from bmw Toronto. Samir was great and helped me choose both my cars. He is great! Great cars! More

Samir Umer is your GPS when buying the BMW! You walk into a car dealership feeling comfortable thinking you know what you want to buy and guess what? …That’s when the fun begins…you look at diff You walk into a car dealership feeling comfortable thinking you know what you want to buy and guess what? …That’s when the fun begins…you look at different models, options, features and all of a sudden the picture starts getting hazy and next thing you know you are overwhelmed. That’s where Samir Umer came to our rescue. He brought in his calm demeanor, product knowledge and positive attitude to help us select the right product. This guy is an active listener, has subject matter expertise and gives you full attention. He was with us all through the process, from the day we walked into the dealership to all the test drives, discussing options, ordering the car, receiving the car and even until now after the purchase. He is an expert in his field and I would highly recommend him to all of my friends and acquaintances. Parmik and Bhavneet More

Grate Experience! We had a great experience at BMW Toronto thanks to Vince Cappella! He is very knowledgeable, friendly and easy to work. Vince went above and beyond to We had a great experience at BMW Toronto thanks to Vince Cappella! He is very knowledgeable, friendly and easy to work. Vince went above and beyond to get us the deal. Vince also helped us several months after we purchased the car with a small issue we had. If you want to have a good experience with a smooth purchase Vice is your sales rep! More

More than fifteen years returning customer. Vince Capella has guided us with my first and second and third and fourth and finally fifth BMW X3 choices. His knowledge and experience has made it Vince Capella has guided us with my first and second and third and fourth and finally fifth BMW X3 choices. His knowledge and experience has made it easy for us to always return to BMW once our lease term matured. We have been his client for more than fifteen years. We recommend him to anyone who needs a BMW. More