BMW Toronto

Bought my second BMW from Bmw Toronto and this time being 2020 M5. Samir Umer again went above and beyond to make sure we got the best deal on this car and ensured us that everything went smoothly. 2020 M5. Samir Umer again went above and beyond to make sure we got the best deal on this car and ensured us that everything went smoothly. More

Outstanding Customer Service Experience with Rizwan M I was in the dealership for service and Rizwan Megji gave me Excellent Service. He really tries to understands the situation and taylors the solution I was in the dealership for service and Rizwan Megji gave me Excellent Service. He really tries to understands the situation and taylors the solution to the customer. He took the time to understand my situation and gave the best solution, when it came to replacing some parts in my BMW. This dealership needs more Service Advisors like Rizwan. 5 star rating, Committed to Customer Service. More

Vince Cappella and BMW didn’t disappoint...again! This is my third car with them, and specifically with Vince. He was very helpful and friendly and I’m very happy with my X3. He even had it delivered, e is my third car with them, and specifically with Vince. He was very helpful and friendly and I’m very happy with my X3. He even had it delivered, earlier than expected, so I could have it before a long road trip. He was also very helpful in teaching me about the car at handover. My only comment is for new buyers to learn about the extra packages available, for items such as tint and wheel protection. So you know what you need/want before the day. Thank you Vince! See you when my lease is up!. More

Great experience with George Stefankiewicz Went in recently to see George Stefankiewicz to talk about buying my third BMW from him. To this day he is the only automobile sales representative o Went in recently to see George Stefankiewicz to talk about buying my third BMW from him. To this day he is the only automobile sales representative of whom I have been a repeat customer. He is someone I would recommend to all of my family and friends without hesitation. He has the most integrity out of anyone I've ever encountered in the automotive industry, and he's an absolute pleasure to deal with. It doesn't matter what level of car you're buying; George will spend as much time with you as you want or need, and he cares most about getting you the best vehicle/deal for your money rather than pushing a sale. So long as I'm driving BMWs, I will always go back to George for my next purchase. More

2019 BMW M550i xDrive Sedan - Samir Umer Samir Umer assisted in my vehicle purchase from selection, customization to delivery of vehicle. His professionalism, attention to detail and timely r Samir Umer assisted in my vehicle purchase from selection, customization to delivery of vehicle. His professionalism, attention to detail and timely responses to all matters is outstanding. I highly recommend Samir Umer at BMW Toronto Sunlight Park. More

Samir Umer the BEST Sales Consultant Samir!!! The best sales consultant. He helped me with the purchase of my new 2019 330i, and made one of my bucket list wishes come to life, BME EUROPE Samir!!! The best sales consultant. He helped me with the purchase of my new 2019 330i, and made one of my bucket list wishes come to life, BME EUROPEAN DELIVERY. Samir worked with me for over 4 months ordering the vehicle i wanted, the way i wanted it, setting everything up with European Delivery and tracking my vehicle as it made its progress all the way from Munich to Toronto! Samir was very proactive, transparent, honest and kept great communication throughout the whole sales process. This is my 3rd BMW and hands down this was the best sales experience all possible only because of Samir. I would highly recommend Samir if you're in the market for a new BMW!!! More

Exceptional Service Vince Cappella best Salesman hands down! We recently purchased our brand new X3 and couldn't be happier. My wife and I dealt with Vince Cappella and he made the process of buying a new vehicl We recently purchased our brand new X3 and couldn't be happier. My wife and I dealt with Vince Cappella and he made the process of buying a new vehicle enjoyable and stress free. He demonstrated superb product knowledge and answered all of our questions and concerns in a professional and friendly manner. At first we were unsure which vehicle would meet our family needs the most. We needed an honest opinion and not just a sales pitch. Thats when he introduced us to the BMW X3 which delivered all that we were looking for in a new family vehicle. We will recommend BMW Toronto and Vince Cappella to anyone looking for a new or used car, and we couldn't be happier that we were able to meet someone who went above and beyond to make us feel confident in our purchase of this amazing machine! More

Samir best salesman! My wife and I recently purchased a vehicle from Samir. Our family was growing and we needed a vehicle with more space. Samir took the time to understa My wife and I recently purchased a vehicle from Samir. Our family was growing and we needed a vehicle with more space. Samir took the time to understand our needs and helped us get the vehicle we wanted. Also, my wife really wanted the vehicle in white and Samir took the time to help me find the perfect one for her. He even helped with surprising my wife when we picked it up. If you are considering purchasing a BMW, go to Samir, he is a top notch salesman! More

Fantastic service Samir Umer was fantastic and helped me get my dream car. He maintained a very professional standard while still helping me get the best deal possible. Samir Umer was fantastic and helped me get my dream car. He maintained a very professional standard while still helping me get the best deal possible. I would highly recommend him to anyone contemplating purchasing a BMW. He followed up with my questions in a very timely manner and even made sure a scratch was taken care or after purchasing a demo as is. More

Review of their service department - misdiagnosis Went to the dealership with 5 specific issues: a) Noise when I drove the car - conclusion - both back bearing needed changing (correct diagnosis) and Went to the dealership with 5 specific issues: a) Noise when I drove the car - conclusion - both back bearing needed changing (correct diagnosis) and changing of differential (incorrect diagnosis); b) Steering shook when I braked between speeds of 60-90kms; they said that the front brakes were fine (incorrect diagnosis) and needed to change the rear shocks as leaking (incorrect diagnosis) c) They recommended changing a belt - fine d) Fan noise - play in the motor, they recommended not worth changing - fine e) A/C was not blowing cold air and they put in the gas and said to test leak - correct; which made it work for now. They charged me over $600 for diagnostic and quoted cost of about $10,000 just for fixing a, b and c above (their cost included shocks and differential) - Crazy. Went to another BMW approved service provider. Got bearing changed, belt changed and front brakes changed. That dealt with all main issues a, b and c (no shaking and no noise anymore). Total cost - $2300. The mechanic told me that shocks were ok and differential was fine (and clearly so as the noise went away). Who should I trust - not the BMW mechanic as they incorrectly told me that my front brakes were fine and not the cause of the steering shaking. My guess, they wanted me to sell my used car to them (since my term was coming up in Aug'19) and buy a new one. Can't trust anyone. Very disappointed. Never going back there and seriously thinking of never buying BMW.. More