
BMW Toronto
Toronto, ON
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My wife and I truly enjoyed meeting with Samir. He is professional and a good listener. We were happy with the way he explained our options in selecting our vehicle. Samir’s very knowledgeable in his spa professional and a good listener. We were happy with the way he explained our options in selecting our vehicle. Samir’s very knowledgeable in his space and being a top sales performer, he is not your aggressive sales type person , in the contrary you will immediately feel a deeper level of trust in your dealings with him. I wish him much success More
Quick, understandable and hospitable Salim Jabban made all the accommodations that I needed and was welcoming despite me being a university student and this being my first purchase. I rec Salim Jabban made all the accommodations that I needed and was welcoming despite me being a university student and this being my first purchase. I received this prejudice from the DT Mercedes dealership despite originally having walked in settled to buy a Mercedes A 250. Salim was able to connect on a personal level on top of a professional one. He brought me an aggressively good deal with all my desired packages. I love the BMW 3 series with the exception of the odd software bug. More
Samir was amazing...arranged my customised x3 on a priority basis & gave honest and solid recommendations. Super helpful with all my queries and questions post sales too. Thank you! priority basis & gave honest and solid recommendations. Super helpful with all my queries and questions post sales too. Thank you! More
Outstanding Experience This was my fourth BMW I have purchased, second purchase with sales professional Samir Umer. I had many questions and had numerous conversations with This was my fourth BMW I have purchased, second purchase with sales professional Samir Umer. I had many questions and had numerous conversations with Samir over the course of week. As always he had all the time in the world to answer my questions and helped me to arrive at a decision I was comfortable with. I am so happy with my purchase and I would recommend Samir to anyone who is looking to purchase a BMW, you will not be disappointed with the service he provides Cindy More
All around good buying experience. We had a great experience buying our x5 from Vince. It was nice to finally have a buying experience without the high pressure normally associated wi We had a great experience buying our x5 from Vince. It was nice to finally have a buying experience without the high pressure normally associated with buying a new car. The dealership didn't have the exact car we wanted, but Vince was able to find one somewhere else and had it shipped in for us quickly. We changed our minds a few times during the process and Vince was very patient with us & very knowledgeable about the vehicles. More
BMW Toronto Service very weak. Will never buy from BMW again Bought a new BMW X5 in August. A recall notice comes 3 months later for rearview camera and carplay fixes. Letter says it is a 1 hour fix. BMW Bought a new BMW X5 in August. A recall notice comes 3 months later for rearview camera and carplay fixes. Letter says it is a 1 hour fix. BMW Toronto required the car to be left with them for 2 PLUS DAYS. They dont have a loaner to provide matching or exceeding the X5 cargo space. So we would be on our own to rent a comparable vehicle at our cost. I gave up with BMW Toronto. Will never go again to them. BMW Toronto just wanted to sit on my car for OVER 2 DAYS (my suspicion is they have the service bays 100% utilized as there is zero waiting for cars to service, they just pull them out of the lot as a service bay frees up - they dont care about how that affects their customers). I will never again deal with BMW Toronto. Untruthful. Unreliable. Sad to have ended up with a BMW now, should have gone the AUDI route. BMW Parkview (to their credit) fixed the recall issues while i waited less than 3 hours. More
Purchase of new 2019 BMW 540i Salim Jabban contacted me after a web search for a new 540i. He obviously has a lot of experience in selling BMWs which was evident in our business de Salim Jabban contacted me after a web search for a new 540i. He obviously has a lot of experience in selling BMWs which was evident in our business dealings. I was very pleased with the professional service he provided and his ability to listen to client requests and concerns. Salim did his best to help me achieve my price goal for a vehicle model that met my objectives. I would strongly recommend Salim as a qualified sales representative. More
Frustrating experience I was delighted that they were able to find an appointment for me to get my winter wheels on my car, but very disappointed that after leaving my car w I was delighted that they were able to find an appointment for me to get my winter wheels on my car, but very disappointed that after leaving my car with them for the entire day, I had to wait even longer for the wheels to be changed. More disappointing that my car wasn't even brought into the service bay until after I returned to pick it up. In all, they had my car for 9 hours to do a 20 minute wheel change, and they didn't even do a courtesy wash on my car. I understand the busy season for winter wheels, but I have had this issue with them in the past, where I return to the dealership on their shuttle at 5 or 5:30 only to find that my service is not yet completed, or that the service has not yet been started. Timothy was pleasant, but not helpful in acknowledging or addressing my concerns. I expected more from a dealership like this one. Other car dealerships seem to respect their customers' time. Not sure why that isn't the case here. If you are having your vehicle serviced here, be ready to wait. More
Great dealership, I had the pleasure of being serviced by Salim Jabban who exceeded all expectations and with his deep knowledge of the product and his great attitude made the process very enjoyable. Salim Jabban who exceeded all expectations and with his deep knowledge of the product and his great attitude made the process very enjoyable. More
Salim Jabban was a pleasure to deal with. A painless and trouble free experience buying a new car with Salim. Whether on phone, text or email his responses were prompt and courteous. He was kn A painless and trouble free experience buying a new car with Salim. Whether on phone, text or email his responses were prompt and courteous. He was knowledgeable and helped with my decision making. More