BMW Toronto
Toronto, ON
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I recently purchased a X1 with Samir Umer and I would say this was one of the smoothest, easiest purchases I've made. I've bought a few cars before, but this time, I didn't feel like being at a dealership wi this was one of the smoothest, easiest purchases I've made. I've bought a few cars before, but this time, I didn't feel like being at a dealership with a car salesman - it felt like I was meeting with a friend that was giving me great advice on a great car. Samir was extremely kind, very thorough, but the best part of my experience was how genuine he was. He wasn't pushy at all and didn't try to force me into a specific car. He went through different options with me and gave me his advice on what to look for. For anyone looking to buy a BMW, Samir Umer at the downtown location should be your go-to guy! Nothing but great things to say about him. Samir, thank you so much for your patience and your time. We are thrilled with our BMW and won't even shop around anywhere else before checking in with you on our next purchase! Job well done. More
I had bought a BMW a few years ago. We purchased a 2020 BMW 430 x drive grand coupe for my wife . Our sales rep Samir Umer really know his stuff and was very professional and had excellent product knowledg BMW 430 x drive grand coupe for my wife . Our sales rep Samir Umer really know his stuff and was very professional and had excellent product knowledge. Samir made the buying process very enjoyable. I would recommend Samir and Toronto BMW very highly. More
Very happy with our new car purchased through Samir. He is great guy, very knowledgeable, responsive and polite. He also sent us a useful link to video with all features’ explanation. Highly recommended. A is great guy, very knowledgeable, responsive and polite. He also sent us a useful link to video with all features’ explanation. Highly recommended. A+++++ More
Very happy with our new M440i Cab. that we purchased through Samir. He was very knowledgeable and made the process feel seamless. Loved the video he made explaining all the features of the car which we through Samir. He was very knowledgeable and made the process feel seamless. Loved the video he made explaining all the features of the car which we can use for future reference if needed. We will definitely recommend him. GP More
Excellent experience with Usama. Got the delivery on the date that was promised. With his experience he helped us decide on the exact model that would suit our needs and explained every feature with a lot o date that was promised. With his experience he helped us decide on the exact model that would suit our needs and explained every feature with a lot of patience . More
Incredibly pleased with the experience with BMW Toronto. Satchel was a great partner in helping me find exactly the right car at the right time - providing a knowledgeable experience without pressuring me Satchel was a great partner in helping me find exactly the right car at the right time - providing a knowledgeable experience without pressuring me into something I didn't want or need. I would recommend my experience to anyone who wants to make an informed decision to buy a great car without the stress of a "typical" sales experience. More
Definitely a return customer. I have owned other high end vehicles before and this was the best experience by far. Satchel and Michael were phenomenal. They made sure I was happy with my purchase and never p vehicles before and this was the best experience by far. Satchel and Michael were phenomenal. They made sure I was happy with my purchase and never pushed me to get something I didn't want. Thank you. More
We took delivery of our 230i a few days ago and we felt really excellently well served by Samir. The preparation on delivery was thorough and clear and the offers to continue helping us out if needed were really excellently well served by Samir. The preparation on delivery was thorough and clear and the offers to continue helping us out if needed were genuine. Thanks Samir for the great service! More
Bought a new car from Usama Khan and the whole experience was excellent, all very straightforward with a deal whereby all parties were happy. I would not hesitate to recommend Usama or this dealership. was excellent, all very straightforward with a deal whereby all parties were happy. I would not hesitate to recommend Usama or this dealership. More
I highly recommend Samir Umer at BMW Toronto. I will be referring all of my friends, family, and colleagues around the Greater Toronto Area to Samir. He has been nothing short of exceptional. I live in Alb referring all of my friends, family, and colleagues around the Greater Toronto Area to Samir. He has been nothing short of exceptional. I live in Alberta and I actually ended up purchasing a brand new 2020 BMW M850i from Samir in Toronto because of his exceptional customer service, friendly demeanor, high degree of knowledge, ease of access, timely responsiveness, and his flexibility and accommodative nature. From the beginning of our conversations, right through to the delivery, as well as AFTER delivery, Samir has been such a pleasure to work with. I previously owned vehicles from Mercedes Benz, Audi, and Porsche, and in my 7 years of experience in the luxury car industry, I have never experienced better customer service than I have with Samir Umer. He went above and beyond to accommodate me and make sure I was satisfied in every regard. When there were a couple of issues with my vehicle even after delivery of my vehicle to Alberta, he still kept in touch with me, followed up with me, and resolved these issues perfectly to my satisfaction. This type of customer service and commitment is unparalleled. In past experiences when dealing with other car sales consultants, they usually forget about you after the vehicle has been purchased. Samir went above and beyond, especially AFTER my vehicle was delivered. To me this shows that Samir loves his job, and is passionate about and committed to customer service and doing anything he can to make his customers happy. I give Samir Umer the highest recommendation possible! I would happily and comfortably refer anyone I know to him for their next car purchase without any hesitation! Thankyou Samir for your hard work, commitment, and outstanding customer service in this industry! You truly are an example to all sales consultants out there. More