Back

BMW Markham - Service Centre

Markham, ON

4.6
112 Reviews

112 Reviews of BMW Markham - Service Centre

Sort by
October 05, 2021

Very pleasant experience. Instead of waiting for my car to be serviced, I was offered a ride home with uber. More

by rm.fleck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure of the name
August 06, 2021

What it did was perfect. Every step of car service was patient, courteous. Let the customer feel at ease, convenient and not worry about anything. More

by Happy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2021

Was impressed with how organized the dealership was with Covid concerns and for their customers. Customer service communicated well during the time I dropped off my car and picked it up. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Antonio was the one helping me with my vehicle's service and he had explained very well with the details. The service was fast and satisfying. More

by Peggycheng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

My family has been enjoying the great service from BMW Markham for more than 15 years. It is a very great experience to buy our BMW cars and enjoy the after-sales service through BMW Markham. They treat u More

by happydan23@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

Incompetent "advisor", just doing the work as a receptionist. He can be eliminated to save the cost charged to customer. Don't understand why we need this middle man? More

by William
Price
Recommend Dealer
No
Employees Worked With
Andrew Mak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

BMW Markham responded

Hi William, we're sorry to hear about the negative experience you had with our service department. We would be happy to speak with you further to see if there is anything else we can do to help. My name is Rohan Beersa and I'm the Service Manager at BMW Markham. You're welcome to contact me directly at rbeersa@bmwmarkham.com or (905) 948-2936 at your earliest convenience. Thank you.

September 25, 2020

Yong and Bobby are really nice guys, friendly and efficient. Booked an appointment for repairing my console screen. They got the job done within 2 hours, another dealership told me will take at least More

by lrs
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

Booked a service appointment for a regular brake fluid change at 10:45. 3 hours later I was contacted to say that they would not be able to complete the service that day and the car would have to stay ove More

by Pat
Customer Service
Recommend Dealer
No
Employees Worked With
Andrew Mak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

BMW Markham responded

Hi Pat, we're sorry to hear that you had a disappointing experience with our service department. We would be happy to speak with you further to see if there is anything else we can do to help. My name is Rohan Beersa and I'm the Service Manager at BMW Markham. You're welcome to contact me directly at rbeersa@bmwmarkham.com or (905) 948-2936 at your earliest convenience. Thank you.

July 29, 2020

They don't care about safety issues Horrible treatment of customers when you aren't paying. There is a recall for the passenger's airbag of my E46 and I got two notices in the mail from More

by timmotimtim
Customer Service
Recommend Dealer
No
Sep 01, 2020 -

BMW Markham responded

Hello, we're sorry to hear that you had a disappointing experience with our service department and your recall. We would be happy to speak with you further to see if there is anything else we can do to help. My name is Rohan Beersa and I'm the Service Manager at BMW Markham. You're welcome to contact me directly at rbeersa@bmwmarkham.com or (905) 948-2936 at your earliest convenience. Thank you.

February 13, 2020

I would give this Antonio Leung no star if possible. I would'nt hire him in a junkyard, if you ask me! What a bad attitude, no professionalism, cant communicate and worse, cant provide a simple customer s More

by Connor McKenzie
Recommend Dealer
No
Employees Worked With
Antonio Leung
1.0
This rating includes all reviews, with more weight given to recent reviews.
...
8
...