BMW Markham - Service Centre

I had great deal with Justin in the Sales Dept. Supportive, good communication. Highly recommended. I had terrible experiences with Andrew in the Service Dept. No help if you are not paying cu Supportive, good communication. Highly recommended. I had terrible experiences with Andrew in the Service Dept. No help if you are not paying customer. Giving wrong information to customer. Terrible advisor. Hope he would never be assigned on my reservation again. More

Very knowledgeable technician and understand well with my car maintenance. The report given is excellent. car maintenance. The report given is excellent. More

Efficient, polite, careful, detail, clear, responsible, friendly, good coordination, replied within a short time upon a call. friendly, good coordination, replied within a short time upon a call. More

Prompt customer service with amazing communication. I highly recommend BMW Markham for any BMW needs. I highly recommend BMW Markham for any BMW needs. More

Went for a RECALL for the Blow-By Heater. They DAMAGED the ELECTRICAL PANEL. - Both issues above were fixed without charge as they were CREATED by BMW. Car was at the dealership for 8 days. They DAMAGED the ELECTRICAL PANEL. - Both issues above were fixed without charge as they were CREATED by BMW. Car was at the dealership for 8 days. ---WITHIN 3 DAYS OF PICKING UP THE VEHICLE, MY HEATING/AC FANS STOPPED WORKING - NEVER HAD THIS ISSUE BEFORE! - This new issue was also created by BMW, IT WAS NOT A COINCIDENCE! --When I took the vehicle in AGAIN for repairs AND ASKED THE AGENT (ANDREW MAK), IF THIS NEW ISSUE WAS DUE TO THE WORK DONE PREVIOUSLY AND IF IT SHOULD BE COVERED BY BMW - THIS RUDE, UNPROFESSIONAL PERSON DOES NOT ANSWER MY QUESTION AT ALL AND JUST QUOTES THE (OVERPRICED) PRICE FOR THE REPAIRS. ****CONCLUSION: BMW IS A SCAM AND THEY CONDUCT UNETHICAL PRACTICES TO SABOTAGE VEHICLES DURING SERVICE, SO THAT THEY CAN GET BUSINESS AGAIN FOR REPAIRS AND OVERCHARGE BY 3-4 TIMES OR MORE****** **********SHAME ON YOU BMW********************* More

Excellent service! Justin Ni is very professional not only for sales but also post sales service. Justin Ni is very professional not only for sales but also post sales service. More

We were provided with a good reliable efficient service for my car. I take my BMW to this dealership for its professionalism. I hope there is a complimentary exterior wash, liquid top ups and a basic detai for my car. I take my BMW to this dealership for its professionalism. I hope there is a complimentary exterior wash, liquid top ups and a basic detailing of the inside of the car provided as well with a discount in service charges for repeat and loyal customers More

fast, good manner, good altitude, friendly. when pick up my M340 after hour. The pick up machine is very advanced and efficient. when pick up my M340 after hour. The pick up machine is very advanced and efficient. More

No matter Salesperson or Service team, they performed professional and explained clearly with patience when I ask them questions professional and explained clearly with patience when I ask them questions More

Staff friendly, always try their best , Good knowledgeable, Shared information, answer any questions, waiting room comfy, knowledgeable, Shared information, answer any questions, waiting room comfy, More