BMW Markham - Service Centre

Professional service! accommodated my logistic needs and were provided honest updates while my car was being serviced accommodated my logistic needs and were provided honest updates while my car was being serviced More

Misleading Practices at BMW Markham – Beware of All Services Provided I had a deeply frustrating experience with BMW Markham involving a fraudulent contract and deceptive service tactics that forced u Services Provided I had a deeply frustrating experience with BMW Markham involving a fraudulent contract and deceptive service tactics that forced unnecessary costs. Contract Issues: ✔ Misrepresented terms and lack of clear documentation, leaving me with a contract that did not align with prior agreements. Refused providing a formal contract upon multiple requests. ✔ Corporate refused to provide proper resolution, despite clear inconsistencies flagged in their own records. Tire Replacement Concerns: ✔ A nail-in-tire incident led to a forced replacement, with the service manager later admitting liability after investigation. ✔ After replacing one new tire, the service advisor recorded that the front tires had 4mm tread and then recommended replacing the remaining three tires in conjunction with the new replacement—proving the dealership acknowledged the significant tread discrepancy and imbalance risk. ✔ Despite their own staff’s findings, corporate dismissed the concerns and failed to provide a fair resolution. Consumer Warning: If you’re considering purchasing or servicing your vehicle at BMW Markham, pay close attention to contract details and service recommendations More

Always was treated well with respect in showroom and service. Pleasant people to deal with and will definitely consider my next vehicle from there . service. Pleasant people to deal with and will definitely consider my next vehicle from there . More

The shuttle bus service is good for me. The receptionist is very friendly and he could speak mandarin is very important for me. The receptionist is very friendly and he could speak mandarin is very important for me. More

The service was very friendly and honest with thorough explanation of services needed to be done. The shuttle service and the car wash was tendering. explanation of services needed to be done. The shuttle service and the car wash was tendering. More

Friendly. Very detail and professional. Great customer service and follow up call is super nice. Very detail and professional. Great customer service and follow up call is super nice. More

Great service! Advisor kept us informed all the way and fast turnaround and awesome service!! Advisor kept us informed all the way and fast turnaround and awesome service!! More

All the employees help the customer very nicely & let us know our car service situation. know our car service situation. More

I have been dealing with this dealership for more than 20 years and every one there treats me like family. This is my 10th BMW and I get excellent prices and value for the cars I buy here. years and every one there treats me like family. This is my 10th BMW and I get excellent prices and value for the cars I buy here. More

I am so glad to have my new car in this place, very nice service! service! More