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BMW Markham - Service Centre

Markham, ON

4.6
130 Reviews

130 Reviews of BMW Markham - Service Centre

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August 07, 2025

I like the way this dealership is organized and that it provides a comfortable space for the waiting clients More

by Lesniakmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael dal Ferro
Aug 07, 2025 -

BMW Markham responded

Lesniakmark, we’re so glad you noticed the care we put into creating a comfortable and well-organized space at BMW Markham. Thanks for highlighting that in your review—we look forward to seeing you again soon!

August 04, 2025

The staff are professional helpful and friendly. They are knowledgeable and updated about the cars and services More

by Hans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Lee
Aug 04, 2025 -

BMW Markham responded

Hi Hans, thank you for your review of BMW Markham! We are thrilled our team was professional, helpful, and friendly. See you next time!

July 16, 2025

Jacob and Simon made my first service appointment seamless. I’m a very happy customer. Sylvia Sorrento More

by sylviasorrento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Lee and Jacob(technician)
Jul 17, 2025 -

BMW Markham responded

Sylvia, it’s wonderful to hear that Jacob and Simon made your first service appointment seamless! Thank you for choosing BMW Markham—we’re excited to keep you happy with every visit.

July 16, 2025

I recently serviced my car at this location and they satisfied my exceptions as always. I have been visiting this location for more than 15 years More

by Zahra Zolfaghari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash
Jul 17, 2025 -

BMW Markham responded

Zahra, your loyalty over 15 years speaks volumes! We’re glad to hear this visit met your expectations once again at BMW Markham. Looking forward to many more great experiences with you!

July 06, 2025

Their customer service is awesome. Advisors are knowledgeable and helpful. They are always happy to share their expertise and provide great advice More

by Jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Dal Ferro deserves 5 stars
Jul 07, 2025 -

BMW Markham responded

Jw, we’re thrilled to hear you’ve had such a positive experience with the team at BMW Markham! It’s great to know the advisors have been helpful, knowledgeable, and eager to share their expertise. We appreciate your feedback and look forward to welcoming you back!

July 03, 2025

For over ten years the dealership Always able to deal with my vechicle's needs effectivelly,professionally and promptly. More

by bill.tajer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Over the years dealth with many different advisors
Jul 03, 2025 -

BMW Markham responded

Thank you for your loyalty and trust in BMW Markham over the years! We're delighted to know that our team has consistently met your vehicle's needs effectively, professionally, and promptly. We look forward to continuing this relationship!

June 22, 2025

Great service recommend. Will visit again for my next service. Will recommend to others to visit More

by ipadism3050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennard Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

BMW Markham responded

Thank you for the great recommendation! We’re glad you had a positive experience at BMW Markham and look forward to helping you with your next service. Appreciate you spreading the word!

May 30, 2025

Professional service! accommodated my logistic needs and were provided honest updates while my car was being serviced More

by MANDONI91
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

BMW Markham responded

MANDONI91, your kind words about the professional service and honest updates at BMW Markham really stand out. We’re glad we could accommodate your logistics and appreciate you sharing your experience. Hope to see you again soon!

May 28, 2025

Misleading Practices at BMW Markham – Beware of All Services Provided I had a deeply frustrating experience with BMW Markham involving a fraudulent contract and deceptive service tactics that forced u More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mac Shen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Kwong
May 28, 2025 -

Kate responded

Despite multiple opportunities to resolve this fairly, your corporate team has ignored documented inconsistencies in both the contract terms and tire replacement recommendations. Your own staff admitted liability, yet your response remains dismissive. I urge you to address these concerns transparently and provide the resolution your dealership initially acknowledged was necessary.

May 30, 2025 -

BMW Markham responded

We're sorry to hear that we weren’t able to work toward an amicable solution despite efforts made by both our team and BMW Canada. We understand how frustrating this situation has been for you, and we regret that your experience left you feeling this way. Your concerns have been heard, and we appreciate you taking the time to share them. Best, Iriana Palomares - Assistant Service Manager - irianapalomares@lithia.com

May 23, 2025

Always was treated well with respect in showroom and service. Pleasant people to deal with and will definitely consider my next vehicle from there . More

by Pcbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Shen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

BMW Markham responded

It’s great to hear you’ve consistently been treated with respect and kindness at BMW Markham. We appreciate your trust and look forward to assisting you with your next vehicle when the time comes!

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