BMW Markham

The two representatives that aided my purchase of a 2011 BMW 328xi were Justin Ni and Michael Li from Town + Country BMW. Both these individuals remained professional through-out the entire process and prov BMW 328xi were Justin Ni and Michael Li from Town + Country BMW. Both these individuals remained professional through-out the entire process and provided clear and concise answers to questions I posed. Their professionalism and great service created a great environment for the purchase of my new vehicle and I would most definitely recommend them to anyone seeking to purchase a vehicle from Town + Country BMW. To say the least, the experience has been nothing short of extraordinary.; More

Albert was a pleasure to work with, as it related to the leasing of my new X5. He was always professional, friendly and thorough in communicating information. Without a doubt, Albert never made my feel "pre leasing of my new X5. He was always professional, friendly and thorough in communicating information. Without a doubt, Albert never made my feel "pressured" to make a choice nor to complete the transaction. I was completely satisfied with the service of which I was provided. It definitely surpassed my expectations in every way. Michael provided me with the after-purchase orientation of my vehicle. He was very knowledgeable and very helpful to me. We spent almost an hour and a half reviewing various features of the dashboard. He encouraged me to return for further reviews anytime I felt it was needed. Although the dealership was quite busy, I felt taken care of by Albert, Michael, and even the staff at the welcome desk. Thanks! More

“Both the sales consultant and delivery specialist did an excellent job at presenting the vehicle, highlighting some of the key features. The delivery specialist, Jenmy Kwan at Town and Country BMW did an excellent job at presenting the vehicle, highlighting some of the key features. The delivery specialist, Jenmy Kwan at Town and Country BMW did an excellent job at showing us all of the key features. It saved us … [...]the hassle of reading the manual and provided an added value to our experience. Everything was great at the dealership, keep up the good work. Jason Lin took the time to explain every important feature of the car and given that it was a busy day, we did not feel … [...]rushed or obligated to purchase the vehicle. The test drive made a difference in our decision Jason Lin and his colleagues did an amazing job at making our experience very satisfying. I will definitely … [...]recommending this dealership and Jason to our friends and colleagues. Keep up the excellent work Everyone at that office was very welcoming and respectful. The receptionists did a great job in ensuring that I was looked after. The manager greeted us and finalized our paperwork. The transition was smooth and pleasant” More

As the sales representative, Joseph Ling was very professional and quick to ensure that all of our questions were answered and expectations met. We were very happy with his service and will go back professional and quick to ensure that all of our questions were answered and expectations met. We were very happy with his service and will go back to him for our next vehicle purchase later this year. Jennifer Morra, the delivery specialist, was very thorough and detailed in explaining all the features and functions of the car. We were very happy with the level of service Jennifer provided. George Chan was both professional and courteous in explaining the financial aspects of the agreement. Overall, we really enjoyed working with this dealership. It's evident that their dedication to delivering the highest level of customer service is a priority and I would recommend them to anyone. More

It was Jennifer from the BDC who sold us on the X1 when she explained the fuel savings, what was included and the great price! On Delivery of the vehicle Jennifer was great at providing an overview of h she explained the fuel savings, what was included and the great price! On Delivery of the vehicle Jennifer was great at providing an overview of how everything worked. We found the new technology easy to follow!” Thanks for making the purchase of our new vehicle so easy and delivering on time. We really appreciate all the hard work your employees put forth in making sure we were happy with our purchase!! More

Great overall experience. I would highly recommend Town and Country BMW for their excellent customer service, cleanliness, addressing my concerns, professionalism and after sale customer care. This was , and Country BMW for their excellent customer service, cleanliness, addressing my concerns, professionalism and after sale customer care. This was , by far, the best car purchase experience I had. More

Very friendly staff throughout. They are very knowledgeable about the product. Very attractive showroom including the service area. My sales rep allowed me to take the vehicle for an extended te knowledgeable about the product. Very attractive showroom including the service area. My sales rep allowed me to take the vehicle for an extended test drive- not just the usual around the block that most dealerships allow. This really helped me with my decision to purchase this vehicle. The dealership's vehicle delivery specialist was fantastic. She took the time to explain all the features in depth and she really knew her stuff! She was extremely pleasant and made the delivery a great experience. Kind of makes you want to go back and pick up a new car on a regular basis! The car was so clean and shiny etc. when I first saw it my heart skipped a beat! All of the paperwork was ready when I arrived at the dealership. The sales consultant efficiently explained what each document was that I was signing. The process was relatively quick which is important as I was so anxious to get to my new vehicle. More

Bryan followed through on every commitment, he's very trustworthy. Michael Li spent a great deal of time explaining all the little details of the car and answered every question in … [...]detail. The trustworthy. Michael Li spent a great deal of time explaining all the little details of the car and answered every question in … [...]detail. The tutorial was definitely helpful. It was the best experience I've ever had in terms of purchasing a vehicle. Bryan Yam explained everything in full … [...]detail and always replied my emails and calls almost immediately. Bryan Yam is easily the best Sales Consultant I have ever dealt with. He explained everything in detail, and replied … [...]all my phone calls and emails almost immediately. If I were to get another BMW in the future, I would definitely buy it from him again. More

The sales consultant Sammy Au was extremely helpful and understanding. He assisted me with the return of my previous BMW, and helped me in a short period of time with the delivery of a new car. Very happy understanding. He assisted me with the return of my previous BMW, and helped me in a short period of time with the delivery of a new car. Very happy with my experience. Thank you. More

I was very impressed with the whole experience: the friendly, helpful greeting upon entering the dealership; the very professional counsel and follow-up from Yoga Warren, Silver Sales Master; and the i friendly, helpful greeting upon entering the dealership; the very professional counsel and follow-up from Yoga Warren, Silver Sales Master; and the informative orientation session with Wesley Ng, Delivery Specialist. I would highly recommend the dealership to friends and family. More