BMW Markham

Our special thanks go to Sammy Au, who gave our family, new comers to Canada, a great deal of assistance in all aspects. His thoughtful and professional performance has made our purchase a very pleasant ex new comers to Canada, a great deal of assistance in all aspects. His thoughtful and professional performance has made our purchase a very pleasant experience. We'd like also thank Michael who did a wonderful job when delivering the car to us. His skilled explanations in Mandarin has made us even more assured of driving this car properly in a new place. Keep it up! More

My visit is regarding the 48,000km maintainance work, and Kieth Cheng provided an excellent information and advises to me. His information is very informative. Kieth Cheng provided an excellent information and advises to me. His information is very informative. More

Jason Lin has again provided exceptional client service. This is the second time he has assisted us in servicing our X5 and we know it's in good hands when he's taking care of it. Keep up the good work! This is the second time he has assisted us in servicing our X5 and we know it's in good hands when he's taking care of it. Keep up the good work! More

“My service was a result of a collision insurance repair claim. The service department team (especially Andy Grillo and Peter Blesse) went far beyond what I would consider normal in assisting me. I already claim. The service department team (especially Andy Grillo and Peter Blesse) went far beyond what I would consider normal in assisting me. I already recommend the Town+Country BMW sales and service all the time. My appointment was based on when the car was being returned from the body shop. The body shop gave Town+Country BMW service the car 1 day early than planned and the Town+Country team didn't wait, they got the job done immediately which returned the car to me 1 day sooner. Peter Blesse took technical and lead ownership of the service. Andy Mak, my service advisor did a great job but this service was abnormal and Peter provided special treatment exceeding my expectations. Peter Blesse personally explained all the repairs and assessment findings. Answered all my questions before I had a chance to ask them. Also, Prior to delivery to the body shop, Peter Blesse did a personal walk around and assessment of the damage in order to better plan for the upcoming suspension and mechanical inspection after the body shop was finished. Keep up the great customer care attention to high quality service.” More

“Thank you very much. Without Danny's help we would not have made the decision to buy BMW X 3. BMW Town and Country has provided excellent purchasing experience. Services provided by Denny Nejmeh, Wesle have made the decision to buy BMW X 3. BMW Town and Country has provided excellent purchasing experience. Services provided by Denny Nejmeh, Wesley Ng have been beyond expectation. Great team and state of the art vehicle - thanks. Many thanks to Wesley Ng. He tirelessly explained all the features of the vehicle The receptionists are very courteous and welcoming.” More

The Sales consultant was professional and very patient and was one of the reasons I chose my car. On my Delivery day I took my brother along for the ride and was very pleased how the staff treated him as and was one of the reasons I chose my car. On my Delivery day I took my brother along for the ride and was very pleased how the staff treated him as well. He later told me he felt like he was the one that bought the car the way everyone was so nice and attentive to him. Very pleased I chose Town & Country this time around .... NO complaints great experience friendly staff this is how all dealerships should operate More

In an era of bottom line driven,business first retail mentality, it's refreshing to be treated like a person rather than a number by the good people of Town & Country BMW. From the moment I first walk mentality, it's refreshing to be treated like a person rather than a number by the good people of Town & Country BMW. From the moment I first walked in the door I was greeted with the the warmest smiles by all and an out-reached helping hand is never far away. Surprisingly, there was no proverbial "car dealership sale pressure" and that makes car shopping what it ought to be: Fun. Accolates to sales associate Bryan Yam for his tireless efforts in resolving all issues timely and professionally accomodating my individual needs. Shelly, Jennifer and everyone were wonderfully imformative and that surely enhanced my purchase experience. Great products, great people, above all, great service, they add up to the "Ultimate Driving Experience". More

First time experience with the Town & Country BMW service team and it was excellent. Kevin did a great job and answered all my questions. It is a very nice service you provide for cleaning up the c service team and it was excellent. Kevin did a great job and answered all my questions. It is a very nice service you provide for cleaning up the car and tires!” More

John Yung was extremely professional and very candid with advice on the purchase. He didn't oversell or try to talk me into options I didn't need. That's very much appreciated. I thought everything was grea advice on the purchase. He didn't oversell or try to talk me into options I didn't need. That's very much appreciated. I thought everything was great. Very professional, they didn't waste any time, didn't oversell, and offered what I thought was very good unbiased advice. I would recommend John and the team to friends and work colleagues. More

I would like to let you know of the exemplary help by the Sales Master, Mr. Stephen Lau and the Delivery Specialist, Mr. Michael Li, gave to me during the purchase of the 2011 X3. I am so grateful to Stephen Sales Master, Mr. Stephen Lau and the Delivery Specialist, Mr. Michael Li, gave to me during the purchase of the 2011 X3. I am so grateful to Stephen and Michael for their expertise, patience and professionalism in explaining the details of this vehicle. They undoubtedly care about their customers, and in doing a great job, and I want to inform you how impressed I am. This was actually the 2nd time I purchased BMW through Stephen at Town and Country and I shall no doubt return for my next vehicle in the future. The caliber of people they hire and their commitment to customer service is extremely important when doing business. I have no hesitation in recommending both to others. Finally, many thanks and it is a great pleasure doing business with Stephen and Michael at Town and Country BMW. More