BMW Markham

I have dealt with Town and Country BMW for many years and have never experienced a situation where I felt they needed to improve , they genuinely care about their customers , which you see each time you vi have never experienced a situation where I felt they needed to improve , they genuinely care about their customers , which you see each time you visit . I would never buy a BMW from anyone else, Great car Great dealership. Dave McDougall More

My salesman Eric Foss was one of the most respectable gentlemen I have ever dealt with. Everyone I dealt with during my purchase was extremely courteous and accommodating. I was treated with respect and gentlemen I have ever dealt with. Everyone I dealt with during my purchase was extremely courteous and accommodating. I was treated with respect and made to feel that I was a valuable customer. I will highly recommend this dealership! All promises were kept! My consultant Michelle Chen was very knowledgeable, informative, and most of all very fun and made my experience wonderful! My overall experience with my dealership was very impressive. I am truly loving the way it drives and everything else about it so far. More

Joseph has demonstrated the highest level of customer service that I have ever received from a car sales consultant. from picking the right car to suit my needs to after sales support of my BMW after del service that I have ever received from a car sales consultant. from picking the right car to suit my needs to after sales support of my BMW after delivery. Joseph had performed beyond my expectations of the level of service I would receive from a premium car dealership. I believe he has set a new standard for excellent customer service. I have gone to multiple dealerships of multiple premium brand, but at the end I have chosen to purchase my car at BMW, not because of BMW cars are superior than the others, but because the level of customer I received at BMW was completely mind blowing. The great customer service you've provided not only has earned you a customer for life, but for anyone I know that is looking to buy a new car, I would definitely ask them to have a chat with Joseph at Town+Country BMW. This is the best experience I have ever had with a Car retailer, 100% recommended Michelle Chen helped explaining all the features of the car at delivery did a really great job, she went through everything in detail, and answered all of the questions I had during delivery. More

“Andrew was the most delightful part of the shopping experience. He was very friendly and extremely knowledgeable. He understood that I did not respond well to sales pressure and with him it seemed more experience. He was very friendly and extremely knowledgeable. He understood that I did not respond well to sales pressure and with him it seemed more of a discussion of my needs as opposed to forcing me to buy a car. The had all the information on the competition and showed me that BMW price and quality was the way to go. I got 10 business cards and I will give 9 to my friends and keep one for me because I will definitely be coming back to him I was more than completely satisfied with my experience. I thoroughly enjoyed the car buying experience from Town + Country and with Andrew Nguyen! I would be more than glad to recommend your dealership. So far I am sold on BMW but Andrew has sold me on Town and Country. During the test drive, Andrew was very thorough in explaining all the features of the car. He was very knowledgeable and was able to answer all of my questions and knew the differences between models and years of cars. First he drove which allowed me to fully feel the comfort of the ride and enjoy the luxury of the car. He then gave me the keys and explained what I should pay attention to. This gave me the ability to get the full driving experience. All the features were explained to me and all my questions were answered. Wesley even gave me his number and said to call him whenever I had questions about how to adjust something. Everybody I saw at the dealership was smiling and I think it is important to have a positive environment when people are deciding on such as big purchase. Andrew did not seem upset or frustrated with me even though I did not show much interest in buying a BMW. It was his positive attitude and confidence in the quality of BMW that sold me on my car. Great Job!” More

My whole experience at BMW was overall perfection. We couldn't have asked for anything better. In fact, my husband was so impressed, he will be returning to lease a BMW in the very near future. Amy was p couldn't have asked for anything better. In fact, my husband was so impressed, he will be returning to lease a BMW in the very near future. Amy was perfection and we look forward to working with her again soon. Jenmy was also perfection-we were so thankful to have her spend the time going over each and every feature of our new BMW. They really went above and beyond. More

It was by far the best car buying experience I have ever had. Everyone we dealt with was exceptional Overall I can't think of how my purchase and delivery experience could have been any better. Everyone had. Everyone we dealt with was exceptional Overall I can't think of how my purchase and delivery experience could have been any better. Everyone we dealt with at Town & Country BMW was exceptional Amy Cochrane was the sales person who arranged for my test drives (2) She made me feel very welcome and comfortable. She was very knowledgeable about the vehicle and explained all the features extremely well. I never felt any pressure from her at all and she was always very supportive of the decisions I made. She also allowed me ample time to make all the various decisions prior to completing the purchase. Jenmy (the delivery representative) was also exceptional. She explained all the various features of the car and helped to program our phones and various other settings into the vehicle's computer for me. She was very friendly, extremely knowledgeable and very helpful regarding all of the car's features and programs. She also followed up within two days to make sure everything was functioning well with the car and to see if I had any questions. Everything was perfect with the car when I picked it up, Exceptional. Everything was thoroughly covered, but it also did not take too much of our time. Every commitment was met More

Absolutely fantastic to deal with. Pirout was a great salesman to deal with and very friendly. They help me out returning my Honda lease without any issues. I also got a great deal at this dealership com salesman to deal with and very friendly. They help me out returning my Honda lease without any issues. I also got a great deal at this dealership compared to other BMW dealers. I would recommend Pirout and Town&Country BMW to anyone who is looking to purchase a Bimmer! More

It was a pleasure dealing with Pirout, Ken and Shelly from Town + Country BMW. Pirout made the experience very comfortable, pressure-free, and enjoyable. We would like to deal with him again in purch from Town + Country BMW. Pirout made the experience very comfortable, pressure-free, and enjoyable. We would like to deal with him again in purchasing our next vehicle. Ken thoroughly explained all the vehicle features to me. He was very enthusiastic and got me very excited to use my new vehicle. Shelly explained the options I had regarding warranties, coverages and other great products/features offered by BMW. Overall, they were all very knowledgeable and made it a great experience!!!! More

“They delivered on their commitments - great job! “They delivered on their commitments - great job! Excellent services from Andrew and Jenmy. Extremely flexible and willing to do the extra mile to “They delivered on their commitments - great job! Excellent services from Andrew and Jenmy. Extremely flexible and willing to do the extra mile to help satisfy customers. World class service. Both Andrew and Jenmy were exceptionally patience and knowledgable in the details of the x5. Andrew is extremely reasonable and positive to deal with, which is one of the key purchasing decision. He also followed up promptly in all after sales services and requests - a best way to build long term great customer relationship! Thank you! Jenmy is extremely knowledgeable about x5, she patiently explained to us all the details of the x5. She even shown her professionalism by being very patience and stand outside of the car in extreme cold temperature to ensure she can show my wife how to set the seat properly. Remarkable! thank you Jenmy I would like to thank T&C BMW team in taking care of my purchase - Andrew, Jenmy, Keith, George - World class services! I will definitely be a returning customers and great referrals for the team. thank you. cheers, Wilson” More

Terry took care of me from the moment I stepped to the store until the moment I left with my car. She was in contact with me by email informing me regularly about the progress. Any question was answered v store until the moment I left with my car. She was in contact with me by email informing me regularly about the progress. Any question was answered very quickly and extensively. She went on vacation but she made sure during her absence I am taken care of. She personally came to pick me up on the day of delivery. What a luxury, what a service. Truly outstanding and I appreciate it a lot. Truly outstanding customer service, luxury and care beyond expectations. Makes me return again each time I need a car. Absolutely happy and satisfied. Please keep up the good work and outstanding customer service. Jenmy was awesome explaining every single function of my new car. She even programmed my cell phone with blue tooth. She was so knowledgable about different models of BMW and knowing my ex car she made sure she just explain differences to make it more efficient and friendly for me. I am totally and positively impressed by her. And both followed up geniunly by phone calls and making sure every thing is OK for me. Awesome and speechless of the service. Thank you! More