BMW Markham

It was great having someone to walk me through the electronics. Jenmy did a great job and she quickly answered questions I emailed after I took the car home. I learned a lot about what the car could d electronics. Jenmy did a great job and she quickly answered questions I emailed after I took the car home. I learned a lot about what the car could do and would have missed these features without her help. More

Michael and Jenmy has been fantastic with their professionalism and expertise at Town + Country BMW. Their level of commitment with no pressure and the initiative to help my family and I throughout professionalism and expertise at Town + Country BMW. Their level of commitment with no pressure and the initiative to help my family and I throughout the whole purchase process including the test drive, delivery, and follow-up is amazing and I would definitely recommend them to any family and friends in the future. Thank you! More

My recent purchase experience at Town & Country BMW was wonderfully satisfying.Town & Country BMW was my first choice for a potential BMW purchase because of their proximity to my residence.I picked An was wonderfully satisfying.Town & Country BMW was my first choice for a potential BMW purchase because of their proximity to my residence.I picked Andy Leung randomly from the dealership's website under sales staff just to get some initial information on a particular BMW model. Thankfully, Andy turned out to be one of the most pleasant and most accommodating sales consultant I have ever dealt with. I found him to be very enthusiastic and energetic in dealing with me and my wife. He made sure that all my questions about the vehicle were clarified. Wesley Ng, the delivery specialist, was very thorough and very patient in explaining all the features and functionalities of the X3. He knows the vehicle inside out. Wesley did such a good job that after a week of driving the car, I have had no reason to consult the owner's manual yet. The dealership has its flaws on its physical layout but that is the least of my concerns when it comes to buying a car. To me, what makes the car-buying experience most fun and stress free is the quality of the sales staff. I had a good experience with Andy Leung and Wesley Ng. I expect that the post-purchase experience will be the same at the service department when the time comes.” More

Justin Ni for his age, I am shock about his knowledge about BMW and car business in general. He is charm, professional and extremely helpful. Both my wife and I are hooked now with BMW and will certainly about BMW and car business in general. He is charm, professional and extremely helpful. Both my wife and I are hooked now with BMW and will certainly reference others and have future business with Town + Country. Anita was so friendly. Too bad she chose to side with my wife on trim selection but it turned out to be the better choice and right decision. Thanks Anita! Michelle is so knowledgeable about the vehicle. We have never had a 80 minutes delivery session in our life and she kept it so fluid and as simple as she can. There were so many discoveries about the car at delivery and Michelle follow-up with us a few days later to ensure our questions or concerns are answered. Thanks Michelle! The total buying experience is phenomenal. I would call it the "Ultimate Buying Experience" - this team of people Justin Ni, Anita and Michelle) has provided us services that is a "Wow". Thank-you! Amazing efforts, Great Job!!! Keep up the good work! We never know that buying a car can be so much fun, enjoyable and caring. Thanks so much for giving me and my wife such a wonderful buying experience :-) More

I met with Pirout Mohammadi. My experience was very pleasant and very straight forward and simple. Pirout completely understood what I wanted and immediately provided with me with options. Wesley is pleasant and very straight forward and simple. Pirout completely understood what I wanted and immediately provided with me with options. Wesley is extremely knowledgeable and patient. He explained everything in great detail and made sure to repeat explanations which were not understood the first time. I would strongly recommend his services. More

Justin is always available, patience and very attentive to all the details of my needs. Anita is approachable, courteous and coordinated all activities promptly Jenmy excellent knowledge on X3 Anita ass to all the details of my needs. Anita is approachable, courteous and coordinated all activities promptly Jenmy excellent knowledge on X3 Anita assisted and coordinated in this transaction. Anita's promptness and bi-lingual ability provided a very pleasant experience. Germany engineering is the excellent. That being said without a delivery specialist like Jenmy who assist and patiently explain all car functions in great details, the exceptional effort put in by both BMW engineers and designing team will be overlook. Jenmy completed BWM exceptional service by giving it a human touch. Shirely professionally assisted in every way possible in paying out my car. Shirely went above and beyond to locate my security deposit and its return. More

Mayur was a excellent salesman, very pleased with his knowledge. We test drove the X1 at another BMW location, we … [...]became frustrated as the salesman there told us I was too picky, we walked away. knowledge. We test drove the X1 at another BMW location, we … [...]became frustrated as the salesman there told us I was too picky, we walked away. Like I said, I love my X1. The first BMW dealership, I became turned off, the sale person told me I was picky. This is where I test drove the X1 and X3. He became pushy. I then left, went back to Benz and test drove the C 250. I did not want a car or another GLK. I then test drove the Infinity EX 35, Mazda 5, Murano and Rogue. I came back to the X1. My husband and I then went to Town +Country BMW. Mayur was so personable and I liked him. We were there to purchase. When I picked up my X1, Michelle Chen reviewed all the features 101 was amazing and very nice. She explained everything perfect. I'm very happy with my purchase and I do hope this choice performs for me the next 3 years. Thanks, I love it. More

Excellent service! Vehicle was ready much sooner than the expected waiting time. Service Advisor provided professional service and kept me updated during wait. Very satisfied with overall performance. expected waiting time. Service Advisor provided professional service and kept me updated during wait. Very satisfied with overall performance. More

John Yung and Wesley Ng were both extremely helpful in answering all our questions. Fantastic customer service! Overall it was a great experience buying my first BMW - John Yung made is very smooth and e answering all our questions. Fantastic customer service! Overall it was a great experience buying my first BMW - John Yung made is very smooth and easy. He was very knowledgeable and organized. I would definitely come back to John for my next purchase (even though I live much closer to another BMW location)! More

My wife and I were very happy to have been helped by Mr. Jason Lin, New Car Specialist, who made us feel like home when shopping at Town + country BMW. He provided very professional advice and also a person Jason Lin, New Car Specialist, who made us feel like home when shopping at Town + country BMW. He provided very professional advice and also a personal touch at the same time. We were also very glad that Jason arranged Ms. Michelle Chen, Delivery Specialist, to show us how the X3 worked and set up a few things. It was a great jump start. She was very courteous, patient and informative. Both Jason and Michelle provided very good service and follow up. They made us very comfortable and have far exceeded our expectation. We'd highly recommend them to any of our friends and relatives. Keep it up, Jason and Michelle ! More