BMW Markham

Justin is always available, patience and very attentive to all the details of my needs. Anita is approachable, courteous and coordinated all activities promptly Jenmy excellent knowledge on X3 Anita ass to all the details of my needs. Anita is approachable, courteous and coordinated all activities promptly Jenmy excellent knowledge on X3 Anita assisted and coordinated in this transaction. Anita's promptness and bi-lingual ability provided a very pleasant experience. Germany engineering is the excellent. That being said without a delivery specialist like Jenmy who assist and patiently explain all car functions in great details, the exceptional effort put in by both BMW engineers and designing team will be overlook. Jenmy completed BWM exceptional service by giving it a human touch. Shirely professionally assisted in every way possible in paying out my car. Shirely went above and beyond to locate my security deposit and its return. More

Mayur was a excellent salesman, very pleased with his knowledge. We test drove the X1 at another BMW location, we … [...]became frustrated as the salesman there told us I was too picky, we walked away. knowledge. We test drove the X1 at another BMW location, we … [...]became frustrated as the salesman there told us I was too picky, we walked away. Like I said, I love my X1. The first BMW dealership, I became turned off, the sale person told me I was picky. This is where I test drove the X1 and X3. He became pushy. I then left, went back to Benz and test drove the C 250. I did not want a car or another GLK. I then test drove the Infinity EX 35, Mazda 5, Murano and Rogue. I came back to the X1. My husband and I then went to Town +Country BMW. Mayur was so personable and I liked him. We were there to purchase. When I picked up my X1, Michelle Chen reviewed all the features 101 was amazing and very nice. She explained everything perfect. I'm very happy with my purchase and I do hope this choice performs for me the next 3 years. Thanks, I love it. More

Excellent service! Vehicle was ready much sooner than the expected waiting time. Service Advisor provided professional service and kept me updated during wait. Very satisfied with overall performance. expected waiting time. Service Advisor provided professional service and kept me updated during wait. Very satisfied with overall performance. More

John Yung and Wesley Ng were both extremely helpful in answering all our questions. Fantastic customer service! Overall it was a great experience buying my first BMW - John Yung made is very smooth and e answering all our questions. Fantastic customer service! Overall it was a great experience buying my first BMW - John Yung made is very smooth and easy. He was very knowledgeable and organized. I would definitely come back to John for my next purchase (even though I live much closer to another BMW location)! More

My wife and I were very happy to have been helped by Mr. Jason Lin, New Car Specialist, who made us feel like home when shopping at Town + country BMW. He provided very professional advice and also a person Jason Lin, New Car Specialist, who made us feel like home when shopping at Town + country BMW. He provided very professional advice and also a personal touch at the same time. We were also very glad that Jason arranged Ms. Michelle Chen, Delivery Specialist, to show us how the X3 worked and set up a few things. It was a great jump start. She was very courteous, patient and informative. Both Jason and Michelle provided very good service and follow up. They made us very comfortable and have far exceeded our expectation. We'd highly recommend them to any of our friends and relatives. Keep it up, Jason and Michelle ! More

I have dealt with Town and Country BMW for many years and have never experienced a situation where I felt they needed to improve , they genuinely care about their customers , which you see each time you vi have never experienced a situation where I felt they needed to improve , they genuinely care about their customers , which you see each time you visit . I would never buy a BMW from anyone else, Great car Great dealership. Dave McDougall More

My salesman Eric Foss was one of the most respectable gentlemen I have ever dealt with. Everyone I dealt with during my purchase was extremely courteous and accommodating. I was treated with respect and gentlemen I have ever dealt with. Everyone I dealt with during my purchase was extremely courteous and accommodating. I was treated with respect and made to feel that I was a valuable customer. I will highly recommend this dealership! All promises were kept! My consultant Michelle Chen was very knowledgeable, informative, and most of all very fun and made my experience wonderful! My overall experience with my dealership was very impressive. I am truly loving the way it drives and everything else about it so far. More

Joseph has demonstrated the highest level of customer service that I have ever received from a car sales consultant. from picking the right car to suit my needs to after sales support of my BMW after del service that I have ever received from a car sales consultant. from picking the right car to suit my needs to after sales support of my BMW after delivery. Joseph had performed beyond my expectations of the level of service I would receive from a premium car dealership. I believe he has set a new standard for excellent customer service. I have gone to multiple dealerships of multiple premium brand, but at the end I have chosen to purchase my car at BMW, not because of BMW cars are superior than the others, but because the level of customer I received at BMW was completely mind blowing. The great customer service you've provided not only has earned you a customer for life, but for anyone I know that is looking to buy a new car, I would definitely ask them to have a chat with Joseph at Town+Country BMW. This is the best experience I have ever had with a Car retailer, 100% recommended Michelle Chen helped explaining all the features of the car at delivery did a really great job, she went through everything in detail, and answered all of the questions I had during delivery. More

“Andrew was the most delightful part of the shopping experience. He was very friendly and extremely knowledgeable. He understood that I did not respond well to sales pressure and with him it seemed more experience. He was very friendly and extremely knowledgeable. He understood that I did not respond well to sales pressure and with him it seemed more of a discussion of my needs as opposed to forcing me to buy a car. The had all the information on the competition and showed me that BMW price and quality was the way to go. I got 10 business cards and I will give 9 to my friends and keep one for me because I will definitely be coming back to him I was more than completely satisfied with my experience. I thoroughly enjoyed the car buying experience from Town + Country and with Andrew Nguyen! I would be more than glad to recommend your dealership. So far I am sold on BMW but Andrew has sold me on Town and Country. During the test drive, Andrew was very thorough in explaining all the features of the car. He was very knowledgeable and was able to answer all of my questions and knew the differences between models and years of cars. First he drove which allowed me to fully feel the comfort of the ride and enjoy the luxury of the car. He then gave me the keys and explained what I should pay attention to. This gave me the ability to get the full driving experience. All the features were explained to me and all my questions were answered. Wesley even gave me his number and said to call him whenever I had questions about how to adjust something. Everybody I saw at the dealership was smiling and I think it is important to have a positive environment when people are deciding on such as big purchase. Andrew did not seem upset or frustrated with me even though I did not show much interest in buying a BMW. It was his positive attitude and confidence in the quality of BMW that sold me on my car. Great Job!” More

My whole experience at BMW was overall perfection. We couldn't have asked for anything better. In fact, my husband was so impressed, he will be returning to lease a BMW in the very near future. Amy was p couldn't have asked for anything better. In fact, my husband was so impressed, he will be returning to lease a BMW in the very near future. Amy was perfection and we look forward to working with her again soon. Jenmy was also perfection-we were so thankful to have her spend the time going over each and every feature of our new BMW. They really went above and beyond. More