BMW Markham

Purchase of New BMW Leila - you did a fantastic job orienting me to my new M6. Lots of new things to learn - you were knowledgeable and patient - thank you! Leila - you did a fantastic job orienting me to my new M6. Lots of new things to learn - you were knowledgeable and patient - thank you! More

Excellent experience The overall purchase and delivery experience was excellent. Both Terry and Gina were very knowledgeable of the car I was purchasing and were able to The overall purchase and delivery experience was excellent. Both Terry and Gina were very knowledgeable of the car I was purchasing and were able to answer any questions I had. It was really a pleasure to deal with them and I would be happy to work with them again in the future. I haven't had my first service yet so I have no experience with the service department. More

Excellent Customer Service & will definitely come back again The rating that I have given is based on the knowledge and customer service of the dealership staff members. They are friendly, courteous, knowledgea The rating that I have given is based on the knowledge and customer service of the dealership staff members. They are friendly, courteous, knowledgeable and work hard in securing the best deal possible. My experience at this dealership has positively changed my view. Thank you Brandon and Gina! Thanks More

Dealer for Life This dealership was a welcome upgrade from another upscale car dealership in Markham (non-BMW dealer) back in 2014 when I first arrived. Now in 2017, This dealership was a welcome upgrade from another upscale car dealership in Markham (non-BMW dealer) back in 2014 when I first arrived. Now in 2017, the relationship is deeper. From sales to service this team provides the utmost in client care. This recent, 2017, acquisition was seamless - out with the old car, in with the new - quickly, professionally, and expertly. I recommend all to this dealership - it even has a spa! More

Exceptional Experience My experience was exceptional. I test drove 3 different cars and each test drive was amazing. Albert Holtzman was fantastic. He was kind, patient, and My experience was exceptional. I test drove 3 different cars and each test drive was amazing. Albert Holtzman was fantastic. He was kind, patient, and extremely knowledgeable. He went above and beyond to put me in the perfect car. I truly felt like my happiness was his top priority. Michelle Fung was also incredible. She knew the vehicle inside and out and was so patient during the orientation of my car. I especially loved that she didn't just explain things; she demonstrated, then had me try and then checked in with me by asking if I had any questions. She was the perfect balance of professionalism and friendliness. I felt very comfortable and at ease with her. Albert and Michelle made my experience at BMW perfect in every possible way! More

Awesome ... Amazing ... Professional Service I went in on a Monday evening to look at a 2011 328i xdrive. I spoke with Nasir who was extremely courteous and willing to answer my questions. My o I went in on a Monday evening to look at a 2011 328i xdrive. I spoke with Nasir who was extremely courteous and willing to answer my questions. My overall experience with Nasir was that he was more interested in helping answer questions than selling BMW's. I had the exact same experience with Cecil and they both spent about an hour and a half talking to me. I felt like I was hanging out at the dealership. The reason I mentioned going in on Monday is because I picked up my car Friday afternoon. And I am incredibly excited about both the car and the team at Town and Country BMW. When I went in to pick it up I spoke with Leila who walked me through every feature on the car and took the time to help me fully understand it. She was in no rush and had loads of patience. They made me proud to own a BMW and made me feel like I was part of the family. I will definitely buy my next BMW here. More

When client feels like family :) I keep coming back to Town & Country for one reason only: Pirout and his excellent client service mannerism. From the initial conversation to the fina I keep coming back to Town & Country for one reason only: Pirout and his excellent client service mannerism. From the initial conversation to the final drive out of the showroom, Pirout gives you the warm feeling of being part of the family. Listens to your wants and makes them happen. And then delivers above and beyond making sure the client is absolutely satisfied. He is a gem and only amplifies my loyalty for the ultimate driving machine :) This time around m, I had the chance of working with Leila as well. It's not surprising to see that the attitude and the care doesn't stop with Pirout. It runs in the Town & Country family. Leila folllowed up after my purchase and made sure all other requirements were dealt with in a smooth and speedy fashion. Thanks Leila and Pirout and thanks T&C for another good experience. Cheers! More

Another happy delivery We've purchased vehicles before from Town&Country and continue to value the attentive sales service provided by Yoga and more recently his assistant A We've purchased vehicles before from Town&Country and continue to value the attentive sales service provided by Yoga and more recently his assistant Apinha. Leila made the delivery of our new X5 an enjoyable experience. We appreciated Cynthia's interest in coming to say hello! Thank you to the team. More

Proud Customer I wanted to take the time and Thank those that work at the BMW Town and Country - what an amazing job they did as well as the experience they were abl I wanted to take the time and Thank those that work at the BMW Town and Country - what an amazing job they did as well as the experience they were able to deliver. I work in a 5 star luxury hotel in Toronto and I know what to look for when it come to customer service and I wanted to mention that Justin, Nasir and Lelia went above and beyond my expectations in handing off a 4 Series to me over the last month. the car has been great and I couldn't be happier, these individuals are true 5 star employees and would recommend anyone going in to deal directly with them. More

BMW Purchase - An Enjoyable Experience I was grateful for the time Terry spent with us in exploring our options and finding the best deal for us. We are very happy with our new X1 and all I was grateful for the time Terry spent with us in exploring our options and finding the best deal for us. We are very happy with our new X1 and all that it has to offer. Setting up our new lease was handled professionally and was absolutely seamless. Terry organized my plate renewal sticker which saved me from lining up for hours. Leila very patiently explained all the options that were part of our package. More