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BMW Markham
Markham, ON
584 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible.
We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car.
Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years.
Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011.
High volume BMW dealership with one of the largest inventories in Canada
Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies)
Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you.
Official BMW i dealer for BMW’s electric lineup of vehicles
Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations
Supporter of the local community: Charities, Sports Teams and Community Events
Fully equipped Children’s Play Room
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 584 reviews
March 14, 2018
Great Experience with Michelle and Leila Michelle was very nice and helpful with getting me into my first BMW. Understood what I wanted and worked out a great deal for us. Leila was great and Michelle was very nice and helpful with getting me into my first BMW. Understood what I wanted and worked out a great deal for us. Leila was great and knowledgeable with the delivery of the X1. Amazing sales service. More
by Dorothy
March 01, 2018
Professionalism in selling cars Excellent knowledge of their inventory and finding what exactly a customer is looking for. Every step of the process was handled with professionalism. Excellent knowledge of their inventory and finding what exactly a customer is looking for. Every step of the process was handled with professionalism. I will recommend Yoga for my family and friends with no single hesitance. More
by Chandranca
Employees Worked With
Yoga Warren, Gina Au
February 24, 2018
Good Experience/Friendly Service Went to BMW with my family and Alice got a coworker to help my family out. Allen is very professional and is very pleasant to work with. He has made t Went to BMW with my family and Alice got a coworker to help my family out. Allen is very professional and is very pleasant to work with. He has made this experience very positive and a great guy to ask questions. Thank you Town+Country BMW for your kind service. Alice has made my experience very pleasant, very calm and able to answer questions that I have. More
by vinson1
February 16, 2018
Good experience My overall experience at BMW Mini was great and the help that the staff have offered for me specially Gina and Nasir who Had to come back the secon My overall experience at BMW Mini was great and the help that the staff have offered for me specially Gina and Nasir who Had to come back the second time to explain things to me on my mini Without any precondition. Thanks More
by John
January 19, 2018
A Professional Experience Yoga Warren is professionally friendly, very knowledgeable, efficient and gave us a good deal. Thank you Town and Country BMW. In spite of this winter Yoga Warren is professionally friendly, very knowledgeable, efficient and gave us a good deal. Thank you Town and Country BMW. In spite of this winter's weather delays, the dealership stepped up to ensure we were happy throughout the buying and delivery process. Yoga and his colleagues Michelle Fung and Gina Au and the service people listened to our questions, guided and ensured our experience was great. More
by VB
Employees Worked With
Yoga Warren
December 28, 2017
I was waiting all day. My truck door was not opening so I put to service center at 9:30am. I asked how long it's gonna take to fix but he said he does know. He said someone My truck door was not opening so I put to service center at 9:30am. I asked how long it's gonna take to fix but he said he does know. He said someone gonna call me when it's done. I waited at the mall which was near the BMW. Someone called me around noon and told me that it's gonna finish between 4 to 5 pm. My friend drop me up to the center at 4:30pm. I was waiting and he called me around 5pm and told me that the car is not fix yet, need time until tomorrow. What??? Why did not tell me earlier. I went to the the desk and the guy said that they gonna give me a rental car so I went the rental car desk and I waited auother 20min. The time was 6pm. During the waiting i ask the guy But why??did tell me this when you called me before? He said that he didn't know that it is just takes longer then expected with very unkind face. So I told he that you could explain that it might gonna takes longer and couldn't be done today then I could prepared this situation. He told me that this kind of thing is not happening often so he don't need to. What is your job!!! That is your job!!!!!My kids and husband was waiting me all day and I have to come back tomorrow with my kids. The rental car is very bad too. I thought it's gonna be seen car which I own. They really don't care about the customers. If they would care I didn't need to have this experience. More
by Bnm
Employees Worked With
Adrian
December 21, 2017
Very disappointed by BMW service After one month of escalations, there is still not a decision from BMW to resolve my problem (sales representative-Sam Saeed , Manager- Steve Choi, Bu After one month of escalations, there is still not a decision from BMW to resolve my problem (sales representative-Sam Saeed , Manager- Steve Choi, Business Manager- Ian Cheng) . The car was purchased on Oct 19,2017 and a fault code was displayed with flat tire the next day. Since then, the tire was inflated with the hope that it will recover. When I reported the problem to the sales representative, there was no sign of any intention to assist me. Understood that if the car has any problem within one month it should be reported and fixed. The questions to BMW are: 1) Am I so unlucky to pay $43.000 for a car and next day to have a flat tire? 2) Could BMW justified that the car is certified and has nothing to do with the fault? 3) Is it possible that a sales representative to send me to a car shop for a tire repair when it is well known that the tire is not repairable? I do expect to treat your customer with higher respect. Very disappointing... More
by Cami
Employees Worked With
Sam Saeed, Steve Choi
November 18, 2017
Very friendly Morris was knowledgable and great to deal with. He was up front about pricing and got back to us quickly with information we required. He made the who Morris was knowledgable and great to deal with. He was up front about pricing and got back to us quickly with information we required. He made the whole experience a pleasure. More
by LD
Employees Worked With
Morris Gelbfarb
November 15, 2017
New BMW Customer - Great Experience Morris was a very friendly and honest salesman. He was professional and found the best deal for us. He was extremely easy going. He was very responsiv Morris was a very friendly and honest salesman. He was professional and found the best deal for us. He was extremely easy going. He was very responsive to any follow up questions that I had either through email or phone. I would highly recommend him to others. Michelle was our delivery consultant and she was fantastic. She was extremely patient, friendly and knowledgeable about the various technologies inside the car. Together, they made my first BMW experience a very enjoyable one. Conrad More
by conradloo
November 15, 2017
Would not waste time Went in to shop for used cars approx 1-2 years old. Inventory in bad shape with scratches. Sales man P. Choi did not even take the time to test drive Went in to shop for used cars approx 1-2 years old. Inventory in bad shape with scratches. Sales man P. Choi did not even take the time to test drive with me, but had an assistant to test drive with me. I asked if I could test drive other cars he asked "if I did my research" and stated there was no time. It was 12pm on a weekday. Went to another dealership to test drive the car I was curious about which was an upsell compared to the original car was I was looking at. I've shop for 3 cars and this was my worst shopping experience ever. Maybe it was a one off, but I've never been treated like this in any dealership even toyota. I have higher standards for BMW, I've been to many and walked out with a smile. I am very disappointed in this experience. More
by Christian
Employees Worked With
Paul Choi
