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BMW Markham

Markham, ON

Overview
Employees
Reviews
4.7
584 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
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8111 Kennedy Road

Markham, ON

L3R 5M2

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Showing 584 reviews

July 12, 2023

People there are nice and friendly with good and fast services. It is nice having a shuttle ride. More

by Helena Huang
Recommend Dealer
Yes
Employees Worked With
Kennard Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

BMW Markham responded

Hi Helena! Thank you for taking the time to share your experience with us! We're happy to hear that our team was able to provide you with friendly and fast service. We're also glad that you enjoyed our shuttle ride. We appreciate your business and hope to see you again soon!

July 10, 2023

The dealership is clean. Sale reps there are friendly and are knowledgeable of all cars and services they provide. They show that they care about their customers. More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

BMW Markham responded

Hi Michelle! We do our best to keep our dealership in mint condition as we truly do value customer satisfaction. We are so pleased to hear that our team did a great job providing exceptional customer care. Until next time, travel safe.

July 04, 2023

My car buying experience of a certified pre owned X5M was a great. The dealer was transparent and one to my questions and requests. There was no hassle or harassment. I found them very professional which bui More

by tbarlas
Recommend Dealer
Yes
Employees Worked With
Cody Chong
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Jul 05, 2023 -

BMW Markham responded

Hello! Congratulations on the purchase of your X5M! We are so pleased to learn about the level of client care Cody provided and hope you will continue to consider us for future dealer needs.

Jul 05, 2023 -

tbarlas responded

Hopefully when I need service I will get the same service and attention! Thx

June 06, 2023

Michelle Fung is outstanding in print communications and exceeding service expectations. A pleasure to work with. Great price and car. Thank you!! More

by Drmysmile
Recommend Dealer
Yes
Employees Worked With
Michelle Fung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

BMW Markham responded

Hello! Wow, thank you for your kind words regarding Michelle! It is our pleasure to provide both exceptional client care and go above and beyond for our customers! It means a lot knowing that you put your trust in our store and for that, we thank you. If there is ever anything else we can help with, please do not hesitate to reach out to us!

June 06, 2023

Katie kong, the Brand Specialist is knowledgeable and very helpful. Very patient with us and answered all our questions promptly. More

by Jo-tang
Recommend Dealer
Yes
Employees Worked With
Katie kong
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Jun 07, 2023 -

BMW Markham responded

Hi Jo-Tang, Your thoughtful review sincerely brightens the day and puts smiles on the faces of our BMW Markham team. Thank you very much for leaving Katie such thoughtful feedback. From all of us here, we wish you many safe and fun adventures ahead and look forward to working with you again in the future.

May 31, 2023

Great dealership and professional sales, no hassel and seamless process to purchase new vehicle and drop-off trade in. More

by Bo
Recommend Dealer
Yes
Employees Worked With
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

BMW Markham responded

Hi Bo! We here at BMW Markham are so pleased to hear about the level of client care Jack provided! He truly is customer care oriented and it is lovely to hear that his efforts have not gone unnoticed. Thank you for choosing our sales department, we hope to see you again soon.

May 17, 2023

Service Consultants, especially Antonio Leung is very helpful and responsible. I’m happy with service at BMW Markham. More

by Alice Cheng
Recommend Dealer
Yes
Employees Worked With
Antonio Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

BMW Markham responded

Hi Alice! Antonio is truly a valued member of our service team and it is so lovely to see is efforts being recognized. Thank you for taking the time to leave a review! We hope to see you again soon.

May 15, 2023

They are very professional . Always on time and very polite too . Never had any problem with them . More

by afson
Recommend Dealer
Yes
Employees Worked With
Pirout Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

BMW Markham responded

HI Afson! Hearing that both Pirout and Bobby helped make your experience 5-star worthy has truly put a smile on our faces! We appreciate your business and look forward to seeing you again down the road!

May 09, 2023

Very good service, friendly,professional and will highly recommend I will personally refer friends and family to this dealership and specifically the sales representative “ Michelle “ This was my second More

by Abdul
Recommend Dealer
Yes
Employees Worked With
Michelle Fung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

BMW Markham responded

Hi Abdul! It is our pleasure to provide exceptional service to 100% of our clients and we appreciate you not letting our efforts go unnoticed. Thank you for both your review and business. Michelle is an amazing asset to our team and we will be sure to send over your kind words. If there is ever anything else that we may be of assistance to, please do not hesitate to let us know.

April 26, 2023

Lovely building, friendly and professional staff, lots of inventory. Overall a great experience in purchasing a new car. More

by Brian Steele
Recommend Dealer
Yes
Employees Worked With
Nick Zhang
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Apr 26, 2023 -

BMW Markham responded

Hi Brian! We're proud to have earned your business here at BMW Markham, and thank you for working with us to purchase your vehicle. Nick will love hearing your compliments, and we all wish you the safest of travels. We hope to see you again down the road!

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