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BMW Markham
Markham, ON
584 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible.
We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car.
Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years.
Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011.
High volume BMW dealership with one of the largest inventories in Canada
Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies)
Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you.
Official BMW i dealer for BMW’s electric lineup of vehicles
Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations
Supporter of the local community: Charities, Sports Teams and Community Events
Fully equipped Children’s Play Room
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 584 reviews
May 28, 2025
Misleading Practices at BMW Markham – Beware of All Services Provided I had a deeply frustrating experience with BMW Markham involving a fraudulent contract and deceptive service tactics that forced u Services Provided I had a deeply frustrating experience with BMW Markham involving a fraudulent contract and deceptive service tactics that forced unnecessary costs. Contract Issues: ✔ Misrepresented terms and lack of clear documentation, leaving me with a contract that did not align with prior agreements. Refused providing a formal contract upon multiple requests. ✔ Corporate refused to provide proper resolution, despite clear inconsistencies flagged in their own records. Tire Replacement Concerns: ✔ A nail-in-tire incident led to a forced replacement, with the service manager later admitting liability after investigation. ✔ After replacing one new tire, the service advisor recorded that the front tires had 4mm tread and then recommended replacing the remaining three tires in conjunction with the new replacement—proving the dealership acknowledged the significant tread discrepancy and imbalance risk. ✔ Despite their own staff’s findings, corporate dismissed the concerns and failed to provide a fair resolution. Consumer Warning: If you’re considering purchasing or servicing your vehicle at BMW Markham, pay close attention to contract details and service recommendations More
by Kate
May 28, 2025
Great dealership to do business with. Staff is polite, friendly and helpful. Jimmy is a great guy and tries to do his best to ensure that the customer is happy. Staff is polite, friendly and helpful. Jimmy is a great guy and tries to do his best to ensure that the customer is happy. More
by edey
Employees Worked With
Jimmy Khatri
May 23, 2025
Always was treated well with respect in showroom and service. Pleasant people to deal with and will definitely consider my next vehicle from there . service. Pleasant people to deal with and will definitely consider my next vehicle from there . More
by Pcbes
May 01, 2025
The service was very friendly and honest with thorough explanation of services needed to be done. The shuttle service and the car wash was tendering. explanation of services needed to be done. The shuttle service and the car wash was tendering. More
by DK
Employees Worked With
Johnathan Wong
April 24, 2025
experienced, good customer service, professional, kind, understanding, hardworking employees, Technical knowledge, Patience, good Communication skills, Problem solving, Ability to Use Positive Language, Ad understanding, hardworking employees, Technical knowledge, Patience, good Communication skills, Problem solving, Ability to Use Positive Language, Adaptability More
by fare.nadimi
April 03, 2025
Extremely satisfied with the high level of service. Justin was knowledgeable, courteous and sincere. I wouldn’t hesitate to recommend anyone to this dealership Justin was knowledgeable, courteous and sincere. I wouldn’t hesitate to recommend anyone to this dealership More
by Chris
Employees Worked With
