BMW London

Poor customer service . Service appointment person wasn’t helpful and very unpleasant. And it wasn’t for the first time I’ve been experienced this. Have complained about the same person but still no change. helpful and very unpleasant. And it wasn’t for the first time I’ve been experienced this. Have complained about the same person but still no change. I’ve decided not to go to this location again. More

I was in need of a vehicle and asked Sean Finn for advice. He recommended the X3 and introduced me to Chris Yeoman, in sales. Chris is a very kind gentleman, who does not pressure, and ensures that advice. He recommended the X3 and introduced me to Chris Yeoman, in sales. Chris is a very kind gentleman, who does not pressure, and ensures that his customers are pleased with their purchase. His pride in his work, attention to detail and enthusiasm for sharing his knowledge made car shopping an outstanding experience. Less than a week after my introduction, I drove away in my new car. More

We've been dealing with BMW London since the mid/late 1990's... 7 vehicles and 2 decades later, we give them 2 thumbs up 👍👍 As always... Pleasant & professional service 🙂 1990's... 7 vehicles and 2 decades later, we give them 2 thumbs up 👍👍 As always... Pleasant & professional service 🙂 More

I purchase my first BMW (X1) this year! the entire experience at BMW London was exceptional! A special thank you to Chris for his exceptional customer service - a very knowledgeable, kind person. Th experience at BMW London was exceptional! A special thank you to Chris for his exceptional customer service - a very knowledgeable, kind person. The care experience has also been exceptional - love it! More

Can’t say enough good things about the service department and their attention to detail and the way they accommodate me. Keep up the great work! and their attention to detail and the way they accommodate me. Keep up the great work! More

My Mini was in for a winter tire change, it was my first time taking it in all the staff were very friendly and efficient, great experience, time taking it in all the staff were very friendly and efficient, great experience, More

Good prompt service and helpful staff. My only suggestion for improvement is to get the cars washed faster, or not contact THE CUSTOMER UNTIL THE CAR IS ACTUALLY READY TO DRIVE AWAY, AFTER THE WASH. for improvement is to get the cars washed faster, or not contact THE CUSTOMER UNTIL THE CAR IS ACTUALLY READY TO DRIVE AWAY, AFTER THE WASH. More

Bought a BMW X5 after years of a Lexus RX. So much more fun and engaging to drive. Really love the comfort seats and the range of adjustment that is lacking on the Lexus -- and most other similar vehicles fun and engaging to drive. Really love the comfort seats and the range of adjustment that is lacking on the Lexus -- and most other similar vehicles. Chris Yeoman, Kelsey and the whole team were great. Knowledgeable, professional and personable to deal with. The 2 or 3 minor nagging issues that always occur were promptly and pro-actively taken care of. Would recommend BMW London as a good place to shop for a vehicle! More

I previously owned 2 Mini's and it was now time to upgrade to larger car for my family. Chris Yeoman was great to deal with and went the extra mile to make sure the 2020 X1 was was just right. If you' upgrade to larger car for my family. Chris Yeoman was great to deal with and went the extra mile to make sure the 2020 X1 was was just right. If you're looking for a great service, look no further than Chris and the rest of the sales team at BMW London. More

Purchased first BMW after many years of driving Audi, VW, Cadillacs, Lincolns, GM, Ford, FCA products. Chris Yeoman was the difference between another Audi or bringing us into the BMW family. Very knowledgab Cadillacs, Lincolns, GM, Ford, FCA products. Chris Yeoman was the difference between another Audi or bringing us into the BMW family. Very knowledgable on the product, responsive on all items and a consummate professional. Looking forward to many enjoyable km's. Thanks Chris and BMW London. More