BMW London

Service management staff needs to improve in communicating with loyalty customer. I was yelled at on the phone for a mistake by other BMW dealer which I didn't know until I was told at the time. communicating with loyalty customer. I was yelled at on the phone for a mistake by other BMW dealer which I didn't know until I was told at the time. I believe I was treated unfair and unprofessional by the service management staff at this BMW London. I was very upset and sad for several days after the incident. More

Great customer service, fast and friendly. They are very knowledgeable and do not push additional service. They are very knowledgeable and do not push additional service. More

Great, fast service, knowledgeable and friendly staff. I appreciated that they were not pushy at all, which is not something you see often in this industry. I will return to this dealership for my service I appreciated that they were not pushy at all, which is not something you see often in this industry. I will return to this dealership for my service needs on mine and my wife's BMW. More

The dealer is very dedicated and professional, he cares about the customers, and he is very kind. about the customers, and he is very kind. More

The receptionists are always friendly - the salesman is of five star caliber and the service guys are very friendly, of five star caliber and the service guys are very friendly, More

Wonderful customer service and support, knowledgeable service department who explain issues clearly and transparently. Recommend! service department who explain issues clearly and transparently. Recommend! More

Frienly - knowledgeable - follow-up good sales people- Easy to get to from my home.Very accomading. Easy to get to from my home.Very accomading. More

Good service, good staff although the service was quite lengthy considering it was just for an oil change and vehicle check. lengthy considering it was just for an oil change and vehicle check. More

I received excellent service. The service manager very helpful. Quickly diagnosed and fixed the problem. The service manager very helpful. Quickly diagnosed and fixed the problem. More

Exceptional customer service, Sean Finn and his team do a great job everytime I go for a service a great job everytime I go for a service More