Automaxx Automotive of Calgary

Bought a car January this year. It is a convertible so didn’t have the top down. When I put it down I found the left flap was missing. I called and told Chris he basically said it It is a convertible so didn’t have the top down. When I put it down I found the left flap was missing. I called and told Chris he basically said it wasn’t like that when it left their shop, he was calling me a liar. I found the flap and broken listers plate holder behind the drivers seat. Conveniently in their ads showing the top down it was never the angle showing the missing piece. Chris also promised to send me the accident report the car had experienced again nothing in fact they ghost me. Shame on them. They make promises to make a sell then don’t follow. Think twice dealing with this company. More

Raven was incredibly helpful and patient, I was struggling to make a decision and she never ounce pressured me! Raven made sure everything was easy and smooth. struggling to make a decision and she never ounce pressured me! Raven made sure everything was easy and smooth. More

Oh the van eatons. You xxxxed me around 5 years ago at Kia red deer. And still currently xxxxing customers over today I see at Automaxx. Congrats. 🙄🔫 You xxxxed me around 5 years ago at Kia red deer. And still currently xxxxing customers over today I see at Automaxx. Congrats. 🙄🔫 More

Biggest crooks there is. Got approved for a vehicle that they just received on trade. Was told it will b ready today to pickup after we got insurance for it. Now after gettin Got approved for a vehicle that they just received on trade. Was told it will b ready today to pickup after we got insurance for it. Now after getting insurance all of a sudden they want 2000 down due to 2500 dollars worth of repairs that they had to due to make it road worthy? Like thats my responsibility to cover there bills lol. Font waste your time with these crooks..worse than house of cars and that says something More

Frank VanEaton was more then willing and helpful to help me find a vehicle that suited my needs. Would definitely come back and deal with him. me find a vehicle that suited my needs. Would definitely come back and deal with him. More

I had dealt with Frank in sales. I was working with him after receiving the carfax as I had some questions about the lien status on the vehicle. The carfax did not show any sort of c I was working with him after receiving the carfax as I had some questions about the lien status on the vehicle. The carfax did not show any sort of confirmation of removal, and I wanted to know if the the cost that AUTOMAXX paid to remove the lien was included in the asking price of the vehicle. It was a simple question, and instead of answering it, he told me that I am "not making sense", "have trust issues", and "overthinking". This question is not a ridiculous one to ask, but he made me out to be some sort of idiot because I had to ask the question repeatedly because he refused to answer the question. I told him that I was no longer interested in dealing with him based off of the conversation we had the day prior where my intelligence and character were questioned, and he said "I just never had a customer talk to me and not understand in the 5 years 've been in the business. Typically they are extremely greatful :) I'm a good person". And I let him know that the way he spoke to me was not okay, and that I will not conduct business with any person or business who treats their clients this way, and asked that he void my approval and not contact me anymore. He replied and said "officially voided. All the best :)". he could have just left it there, but he needed to insult me once more I guess because he said " I have very happy customers and go over and beyond. Unfortunately you asked the same question over and over and over and couldn't quite grasp it :(. You will not get an approval from any bank now." with this text, he included an image that shows the full names of many other clients he is dealing with and their deal #'s. I once again asked him to please stop contacting me, he responded with a very passive aggressive "I'm blocking you now :). All the best. :)))))))))". I am very concerned with his behaviour towards me, and I am not at all pleased with the way that I was spoken to, which Is why I stopped responding to phone calls and only wanted to correspond via text. But even then, I was still subjected to backhanded insults and made to feel as though I was stupid for asking, when I don't believe it was a ridiculous question to ask in the first place. Instead of just explaining to me how the lien process worked, whether the cost paid for removal was added into the asking price, or anything else that would have been an acceptable response, he just tried to manipulate me and make me feel like what I was asking was ludicrous. I am allowed to ask questions, and it is his job to answer them. I would never deal with this business again for any reason because of this one employee who is the face of your business. More

Got a jeep from them it started making a squeaky noise took it back to get fixed they got wrong part makeshift the old part worked for a day and now back to making same noise been calling texting to get i took it back to get fixed they got wrong part makeshift the old part worked for a day and now back to making same noise been calling texting to get it fixed as we made time to have it fixed the first time now they told me it's not my problem you don't have time and wouldn't give a rental so bf could go to work to be and have it fixed have been ignored and now feel there rude and only do the bare minimum to fix it which isn't fair now I have to pay out of my pocket for are financed vehicle we haven't had for even a month is xxxxxxxx really watch who you get a vehicle from.... More

Bought a car from sales rep Sam. Great person to deal with and I’m satisfied with everything he has done for me to make my experience with automaxx perfect. Great person to deal with and I’m satisfied with everything he has done for me to make my experience with automaxx perfect. More

From start to finish my experience with Automaxx was extremely pleasant. Denis and Patricia went way above and beyond to get this guy with absolutely no credit into a 2016 Dodge Grand Caravan within 1 w extremely pleasant. Denis and Patricia went way above and beyond to get this guy with absolutely no credit into a 2016 Dodge Grand Caravan within 1 week. They covered everything from financing to payments to license and insurance and even had my new van delivered to my work site in Blackfalds. Excellent job by both Denis and Patricia and I would definitely recommend them to anyone who is looking for a new or used vehicle. More

Jesse helped me get into a car on a quick timeline and he was very helpful and professional! He worked with me as I navigated an insurance settlement on my previous vehicle. He went above and beyond to make was very helpful and professional! He worked with me as I navigated an insurance settlement on my previous vehicle. He went above and beyond to make sure I was happy with the vehicle I chose (2020 Mazda CX-5) and made the process stress free and enjoyable! I would highly recommend him and the Automaxx Red Deer team to anyone looking for a vehicle! More