Autobase

Purchased a vehicle with Jermaine in December 2024, dealership charged me a bunch of extra fees and an extra $899 admin fee. I tried contacting the dealership and was put in contact with Tim, the manag dealership charged me a bunch of extra fees and an extra $899 admin fee. I tried contacting the dealership and was put in contact with Tim, the manager and he refuses to refund the duplicate $899 fee. Additionally, dealership left the gas tank on empty and the oil overfilled. Horrible customer service by Jermaine and Tim the manager who refuses to refund the extra fee or make things right. I encourage you to double check your paperwork before signing. More

Promises made, promises broken on their part. They admitted to dropping the ball on our agreement, but would not engage to make it right. Bad business decision, imo. I would never buy a car from They admitted to dropping the ball on our agreement, but would not engage to make it right. Bad business decision, imo. I would never buy a car from them again. I think their "mechanic" is not a mechanic, but rather a car detailer, because I am certain that is all they do to the cars they buy at auction. they don't provide a mechanic's certificate they claim they perform. Better to just buy one from an individual seller and pay for your own detailing. At least there is the hope that an individual you buy from has a base level of morals and ethics. More

Bought 57 cars this is thethe best car best dealership I have ever foundHowat Noble Toronto have ever foundHowat Noble Toronto More

This place is honestly the best. Highly recommended. I This place is honestly the best. Highly recommended. I will only be buying cars from here from now on. Fantastic place hope to do business again This place is honestly the best. Highly recommended. I will only be buying cars from here from now on. Fantastic place hope to do business again. More

Another great experience for my 4th car from Autobase This is my 4th purchase from Edward, Alex and team. That tells you alot and I drive from Burlington. They will find something that works for you an This is my 4th purchase from Edward, Alex and team. That tells you alot and I drive from Burlington. They will find something that works for you and no high pressure and a good conversation. More

Amazing and Honest Service! My mom bought her first Mercedes Benz from here. The service was amazing! I did not think it could be so simple and fast but with Tim helping us, it d My mom bought her first Mercedes Benz from here. The service was amazing! I did not think it could be so simple and fast but with Tim helping us, it definitely was! The place was clean, comfortable, and the cars were well kept inside. Tim helped my mom through the process of financing her car and she could not be happier! He even gave her a detailed explanation on how to use the car and it's different features (as she has never driven any of the newer cars with higher technology). When we were picking out the car Tim helped us with decision making by telling us exactly what was done to the car and if there were any prior accidents we should have known about. My mom loves her car and wants to drive it everywhere now! I am utterly impressed with the service and honesty from Autobase and I will definitely be coming back here to purchase a car in the future! Thank you Tim! More

Great cars and service I just bought my first BMW Serie 3 wagon from Edward at Autobase. It was my first time visit and I was very impressed with his service, no pressure, a I just bought my first BMW Serie 3 wagon from Edward at Autobase. It was my first time visit and I was very impressed with his service, no pressure, and very helpful in getting a good deal together. Traded my old BMW Series 3 wagon. I was very impressed with the condition their cars are in and have a great inventory to select from. He was very patient with me and organized all the necessary admin work in a very fast and professional manner. I can only highly recommend him and his team/colleagues to anyone. If you are looking for a great maintained vehicle, priced at the right price and an excellent customer service, then Autobase is the place for you. More

Absolutely awesome experience! Just bought my second BMW in 3 an a half years from Ed and Alex. My first experience in 2014 was excellent. My second was even better. Autobase rocks! Just bought my second BMW in 3 an a half years from Ed and Alex. My first experience in 2014 was excellent. My second was even better. Autobase rocks! No pressure, excellent service and 100% professional. I have no reservations in recommending Autobase. I will be back....... Tony More

Worst experiance ever !!! I was told that they will get me approved fo 4.9% if my credit score is good . I made a deposit of $1000 . After few hours autobase dealer told me I'v I was told that they will get me approved fo 4.9% if my credit score is good . I made a deposit of $1000 . After few hours autobase dealer told me I've been approved for 6.9% interest rate which is way too high . I refused to take that deal. I knew they get a comission from the bank as well which means more interest rate they will charge the cliemt more money they will make . When thet realised they are unable to fool me right away they agreed to give me the deal which was promised few hours earlier . Now I was totally mad and really upset regarding how they were trying to rob me as a customer I denied to buy a car from them . I lost $1000 in few hours reason being I was not getting what I was told . If you wanna get car from there PLEASE DO NOT DEPOSIT A CENT UNLESS THEY GIVE YOU THE EXACT DEAL BECAUSE THEY ARE NOT GONNA RETURN YOUR DELOSIT AND WILL NEVER EVER EVEN DISCLOSE THAT DEPOSIT IS NON-REFUNDABLE. More

Great service + cars! I highly recommend this place not only because of the great customer service, but because of the condition the cars are in! Tim helped me a lot and wa I highly recommend this place not only because of the great customer service, but because of the condition the cars are in! Tim helped me a lot and was definitely patient with me :). More