AutoPlanet Direct
Brampton, ON
Filter Reviews by Keyword
By Type
385 Reviews of AutoPlanet Direct
BAD EXPERIENCE Spend your hard earn money somewhere else. I would not recommend this dealership to anyone. They sold me a car with a defective seatbelt. Called Spend your hard earn money somewhere else. I would not recommend this dealership to anyone. They sold me a car with a defective seatbelt. Called them about it, no one has gottten back to me and this is just one of the issues I had with them More
Saved $$$ & would not hesitate to buy from them again!!! WOW! What a well oiled machine! Came in looking for an SUV I saw on AutoTrader worked out the numbers, went home and did a little research with no hin WOW! What a well oiled machine! Came in looking for an SUV I saw on AutoTrader worked out the numbers, went home and did a little research with no hint of pressure at all from the staff. Came back in the next day and put pen to paper on a great deal! Saved thousands on a slightly used vehicle. Dealing with a non-commissioned Sales rep was refreshing! My sales rep Manolito Brad Ong was friendly and honest, the sales manager Jing Gonzalez was a straight shooter but also not pushy. The finance Manager Shan Javed was knowledgeable and efficient and even the guy who changed my plates (Gerrick Dela Cruz ) was wearing a tie, helped me move car seats from my trade in and wished me safe travels! I made a special point to look for their names on the company website because of the great experiance! How such a large dealership operates so smoothly is beyond me! More
They sold me an american car with inaccurate mileage I found the vehicle I bought had 100,000 km over what the sales contract said, and they claimed it was a mistake. The car failed with transmition fail I found the vehicle I bought had 100,000 km over what the sales contract said, and they claimed it was a mistake. The car failed with transmition failure after 25km. I complained to Ali without getting satisfaction, but Jing Gomez called me back and was very apologetic and wanted to resolve the issue .Autoplanet Direct eventually covered my costs, and I ended up buying a newer vehicle from them so my overall experience ended up being okay. I think they are trying but still don`t have polish as a dealership. It should have been obvious and pointed out to me that an American vehicles mileage would be multiplied by 1.62 to convert to kms. at the time of sale, In which case I would not have purchased it. I ended up concluding the whole thing was a mistake, but I advise caution in approaching any deal until they get the kinks out of their process. More
My car experience Overall Aman Sheikh was a great representative. His customer service was excellent and knew the quality of his products very well. All in all, the exp Overall Aman Sheikh was a great representative. His customer service was excellent and knew the quality of his products very well. All in all, the experience was great and i would recommend Aman to anyone. More
No pressure, yeah right Went to auto planet to look at a f150. After the sales lady screwed around for over an hour we finally had the truck out for a test drive. They low Went to auto planet to look at a f150. After the sales lady screwed around for over an hour we finally had the truck out for a test drive. They low balled me on the price of my truck that I wanted to trade in, and when I told the sales manager that I wanted 22k for mine he repeated 15 times, "if I can get you 22k for your truck will you do the deal today?" Which didn't go over well, I asked for my keys back to my truck and we were about to walk out when a different manager came over and he was less of a dummy than the sales manager. Told him I didn't want to do Bussiness here. The next day I had a customer service lady call me and asked about my experience there. I didn't hold back on telling her what happend. Shortly after a higher up manager called me to smooth things over and ask me "what he can do to make me happy" he told me he would call me back, I haven't heard anything yet. I recommend not going to this dealer. More