Audi Winnipeg

Brought our vehicle in for a warranty service repair. While the vehicle was in the shop they notified us that the vehicle was in need of a brake job .Both the rear brake pads and rotors required replacin While the vehicle was in the shop they notified us that the vehicle was in need of a brake job .Both the rear brake pads and rotors required replacing and the pads were measured at 3mm which do not pass. We thought this was strange due to the low mileage and that the brakes were done in there shop one year ago when we had purchased the vehicle as part of the safety inspection. We took the vehicle to another mechanic to get a second opinion. He had told us that the pads were at 9mm and rotors were fine all at 80%.So we called Audi and let them know. We were told by dealership manager to bring the vehicle back in and that they were going to recheck it. We were in service shop when mechanic took another measurement and pads measured at 9mm and rotors were fine. At this point we were really upset questioning why they had called something that did not require replacing. They said they would look into it further and get back to us. Called management to get some feedback and was told they did not have an explanation and could not give me any feedback because it was internal and they could not tell me. We have lost all trust in this dealership .We are on our 2nd Audi and will be selling it and never buying another Audi ever again. Thanks Audi for the great experience. You really have to look into things yourself these days. I hope this has not happened to anyone else. What a horrible experience. More

Been a customer for 20+ years and the staff and service at the dealership remain the reason. at the dealership remain the reason. More

Randy is wonderful to deal with. Answered all my questions and was very pleased with the work done.. He has exceptional communication skills and a friendly demeanor. I must say Answered all my questions and was very pleased with the work done.. He has exceptional communication skills and a friendly demeanor. I must say he is very knowledgeable. Very happy dealing with him. More

Great service from everyone I dealt with. Also shoutout to Navair my sales guy who helped me through the process. Also shoutout to Navair my sales guy who helped me through the process. More

Dropped off the car and was greeted promptly, discussed pick up which was exactly as promised. pick up which was exactly as promised. More

Audi Winnipeg is a professional and trust place to do the service for my car service for my car More

This dealership makes you feel like a special guest every time you walk in the door. From the coffee and snacks to the complimentary vehicle wash. Michael in the service department is excellent. Inspections time you walk in the door. From the coffee and snacks to the complimentary vehicle wash. Michael in the service department is excellent. Inspections and repairs are always well explained. I feel like I am well taken care of when I visit Winnipeg Audi. Keep up the great work! More

Blake and Robby made buying my dream car seamless. Truly the best dealership experience I have had in my life thus far. I appreciate everything they did for me to get this sale done as fast as possibl Truly the best dealership experience I have had in my life thus far. I appreciate everything they did for me to get this sale done as fast as possible from a far. They were so tentative to my needs and always checked up on me. Thanks for believing in me and supporting me all along the way! More

Found everyone to be very helpful and informative. My vehicle was ready on time as promised My vehicle was ready on time as promised More

Fast and professional customer service. Nothing to complain. I’m satisfied with the services at audi winnipeg Nothing to complain. I’m satisfied with the services at audi winnipeg More