Audi West Island

One word to describe Audi West Island's service would be "Unprofessional". A word to describe the quality of work provided would be "Terrible". It has to be the worst dealership in west. Gabriel should be e "Unprofessional". A word to describe the quality of work provided would be "Terrible". It has to be the worst dealership in west. Gabriel should be embarrased to have his name associated with this place. I walked in to purchase a car and stood around for 20 minutes and no one came to ask if I needed help, I had to inititate the process. The service team passes you around to other departments so they can sit at their computers and do data entry work and talk to their staff buddies. It took 2 days to just make an appointment and 3 weeks to get a minor touch up done which I had to bring back twice because it was not done properly. There is no way I would recommend this dealership to anyone without feeling guilty afterwards. The entire staff (especially managers) are super lazy and the environment is just a social fashion show for young women to walk around in heels and too much makeup and young men who don't fit in their tight suits. If don't want to be frustrated for the life of your car...Stay Away from Audi West Island. More

Très accueillant professionnel Et efficace Service rapide Je recommande fortement Je continuerai mes services avec eux rapide Je recommande fortement Je continuerai mes services avec eux More

Tout le personnel es gentil et courtois pas beaucoup d’attente pour le service merci d’attente pour le service merci More

Excellent service all around! Setting up appointment was easy And the performance for the car including the car wash was great! Beth was super nice and professional Setting up appointment was easy And the performance for the car including the car wash was great! Beth was super nice and professional More

Service was professional. No issues from the call to book the service appointment to the point the car was picked up. A-1 service and i recommend this dealership to anyone. No issues from the call to book the service appointment to the point the car was picked up. A-1 service and i recommend this dealership to anyone. More

Service was good car wasn’t making noise when I drop it off, rear passenger door was not closed properly!! Don’t know why they would open back door? No reason,, off, rear passenger door was not closed properly!! Don’t know why they would open back door? No reason,, More

Seamless communication and attention to my needs. Was able to deliver on time with high quality. Was able to deliver on time with high quality. More

It was great service from beginning to end, wasn’t always like that but they’ve improved tremendously recently like that but they’ve improved tremendously recently More

I had a great experience with my service at Audi. They were quick and efficient and my car maintenance was done well and my car drives smoothly. Great service team! They were quick and efficient and my car maintenance was done well and my car drives smoothly. Great service team! More

Great team, great service, amazing experience overall. My advisor Jemmis took care exceptional care of my vehicle! My advisor Jemmis took care exceptional care of my vehicle! More