Audi Uptown
Markham, ON
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203 Reviews of Audi Uptown
Negotiated with William Pat based on friend's referral. It turned out to be a rather bizarre experience. This salesperson behaved like a child in handling customer: He lied to me about the progress of the It turned out to be a rather bizarre experience. This salesperson behaved like a child in handling customer: He lied to me about the progress of the deal. He then lied to the general manager (who was delegated by the dealer principal to resolve) about what happened after I made a complain. And worst of all, the management took his side regardless. I ended up going somewhere else to purchase my Audi. More
The service was poor. Michael was outright rude and unhelpful. I decided to try another Audi dealership. Pathetic experience. I would not recommend him. unhelpful. I decided to try another Audi dealership. Pathetic experience. I would not recommend him. More
After reaching out to Audi uptown, à sales rep quickly responded and was very helpful, despite rhe fact that I was not shopping locally. Audi Uptown desrves its excellen reputation for service excellence responded and was very helpful, despite rhe fact that I was not shopping locally. Audi Uptown desrves its excellen reputation for service excellence More
I was heartbroken when my new vehicle was scratched. I walked into the service department and was met immediately by Michael Fong. Despite it being a long weekend and despite others waiting in the servic walked into the service department and was met immediately by Michael Fong. Despite it being a long weekend and despite others waiting in the service area, he came out to look at my vehicle and returned minutes later with a compound that fixed the issue! I cannot express my gratitude enough and if I could give him more than 5 stars, I would. Courteous and professional and the reason I will be returning to have all of my service needs at Audi Uptown. Thanks again Michael! More
David Yup 😃😃😃 Thank you so much for being so David Yup 😃😃😃 Thank you so much for being so helpful to resolve my issues with my Q3. You went above and beyond to make sure I was satisfi David Yup 😃😃😃 Thank you so much for being so helpful to resolve my issues with my Q3. You went above and beyond to make sure I was satisfied. Good customer service and satisfaction with Audi at this location. Thank you Anesia (Nancy ) Cabral. 😃 More
It has been a great pleasure dealing with Lou for 9 years!! He is trustworthy, fair, kind, humble and professional with great and consistent communication skills. E.B. years!! He is trustworthy, fair, kind, humble and professional with great and consistent communication skills. E.B. More
Honest and frank about required maintenance. Really like the team there and the communication. No shuttle service during COVID, so they dropped off a loaner during my service so I could get around town and the team there and the communication. No shuttle service during COVID, so they dropped off a loaner during my service so I could get around town and brought my car back! More

