
Audi Richmond
Richmond, BC
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806 Reviews of Audi Richmond
We had been car shopping at a few dealerships and the client service at Audi Richmond was far superior than other dealerships we visited! Excellent client service client service at Audi Richmond was far superior than other dealerships we visited! Excellent client service More
I want to thank my sales rep Michael Cheung who was awesome , he was vey professional , knowledgeable and a pleasure to deal with. The vehicle was very clean and I am very happy with my purchase. awesome , he was vey professional , knowledgeable and a pleasure to deal with. The vehicle was very clean and I am very happy with my purchase. More
We were treated great from start to finish. Price was very good for the pre-owned 2018 Q5 and William and Sherry were very helpful explaining everything. very good for the pre-owned 2018 Q5 and William and Sherry were very helpful explaining everything. More
Good service and overall good experience at the dealership. Ambient showroom and pleasant look. I came with a model and make in mind. Hence didn’t explore other models. Highly recommend to othe dealership. Ambient showroom and pleasant look. I came with a model and make in mind. Hence didn’t explore other models. Highly recommend to others. More
It was awesome service. Your customer satisfaction service was the best. Car was really cleaned and everything was up to the mark. And the dealership made the process quite easy. service was the best. Car was really cleaned and everything was up to the mark. And the dealership made the process quite easy. More
Special thanks to Ashley Raju for her friendly and helpful during the whole process of the sale. Also thanks to Sherry Che giving us advise on best payment plan. helpful during the whole process of the sale. Also thanks to Sherry Che giving us advise on best payment plan. More
Great team and great experience! This was my first time buying a new car and the whole team at Audi Richmond was awesome! I was torn between a Q3 or Q5 as I wasn't sure which was the This was my first time buying a new car and the whole team at Audi Richmond was awesome! I was torn between a Q3 or Q5 as I wasn't sure which was the right size for me. They had no issues with me driving both and letting me take my time to decide. No bad staff, and just a great experience overall. I will be buying my next car from Audi Richmond as well! More
Purchased Over The Internet We are from Alberta and purchased the car from Richmond Audi and sales rep Michael Chung. Complications occurred for Taxes and transit permits Each i We are from Alberta and purchased the car from Richmond Audi and sales rep Michael Chung. Complications occurred for Taxes and transit permits Each issue was worked thru and we now have a great Alberta registered 2016 Audi TTS with inly 14,000 K Dealing with Michael and closing out with Sherry was a smooth and comfortable process. All the best Michael and Sherry More
One short comment: No credibility, terrible vehicle servicing. I purchased the used car here, with a decent price but they kept changing their words on agreed terms and conditions. When they informe servicing. I purchased the used car here, with a decent price but they kept changing their words on agreed terms and conditions. When they informed me that my preowned car was ready but I discovered that there were damages to my purchased car (of course it was not there when I was test driving and signing). I complained about this but they kept saying that it was a used car and it's me that being a non-sense about having a perfect condition when purchasing the used car. After several disputes, they decided to fix it for me so I took the car because car itself I liked it. However, after a week later, there were some problems on my sunroof and brake system and took it for servicing. Service department told me that it is a used car and there is no way fixing the problem unless I pay for all the labours including inspection fee of $150. What a rip-off! I took it back to my place and fixed it by myself after studying how-to on Youtube. DO NOT buy a car from them unless you know how to fix your car on your own afterward, or buying a brand-new car, or rich enough to spend extra $$$ for servicing. More