Audi Richmond

Sales person was very helpful, pleasant, professional, and knowledgeable. He was willing to go the "extra mile" for us, and did not rush us. We also appreciated the manager coming and going over the prici and knowledgeable. He was willing to go the "extra mile" for us, and did not rush us. We also appreciated the manager coming and going over the pricing for our trade in. This is my 3rd purchase at this dealership. Have also been happy with the service department in the past. :) More

No pressure didn't feel rushed. Trustworthy. They listened to me. Quick and painless — the dealership made the process easy. Quick and clear communication No games. The final Trustworthy. They listened to me. Quick and painless — the dealership made the process easy. Quick and clear communication No games. The final price was exactly as negotiated. More

The team was very helpful with answering all my questions and concerns. They made it smooth and pain free. and concerns. They made it smooth and pain free. More

This was my first experience at Richmond Audi and my first Audi. The entire experience was top notch in every way. The salesman, Jerry, was knowledgeable, helpful and patient as we asked many questions first Audi. The entire experience was top notch in every way. The salesman, Jerry, was knowledgeable, helpful and patient as we asked many questions and test drove several vehicles. We settled on a beautiful used Q3 and we were given a fair price for our trade-in. After several weeks we found the Q3 slightly too small for our needs and i reached out to our salesman who kindly, and quickly, found us an equally well-cared for Q5 and, with a reasonable up charge, we made the switch! We love our Q5 ... perfect size, comfortable and well appointed i ask myself why i didn't test drive an Audi years ago! I would recommend Audi Richmond, and Jerry, without hesitation to friends and family. Well done! More

By far the most knowledgeable and professional team I have encountered in more than 40 years of purchasing vehicle. Amazing facility and a wonderful team from top to bottom! have encountered in more than 40 years of purchasing vehicle. Amazing facility and a wonderful team from top to bottom! More

I had an excellent experience at Audi Richmond. After visiting other Audi dealerships in the lower mainland, this is the place I wanted to purchase my first Audi vehicle: the reception staff were w After visiting other Audi dealerships in the lower mainland, this is the place I wanted to purchase my first Audi vehicle: the reception staff were warm and inviting as soon as I walked in. The atmosphere is upscale and professional. Hiroshi is an incredible brand specialist. He helped my decision every step of the way. He showed me all of the controls and features in great detail. I can’t say enough good things about this dealership. They truly are the best and make the entire experience of purchasing a luxury vehicle - special. More

Great communication and customer services, and nice car. I had a great experience in Audi Richmond. I had a great experience in Audi Richmond. More

Jerry Guo was extremely nice and helpful. I would recommend anyone to come and do business with Jerry I would recommend anyone to come and do business with Jerry More

The service is good and efficient. The price is good, our sales person Jerry helped us a lot on dealing with our old vehicle and get the new one. The price is good, our sales person Jerry helped us a lot on dealing with our old vehicle and get the new one. More

My experience with Audi Richmond, in general, and Wilson Mei, in particular, was stellar. I will go back in a heartbeat, when the need arises. Great price, professionalism, all my questions answered, prompt Mei, in particular, was stellar. I will go back in a heartbeat, when the need arises. Great price, professionalism, all my questions answered, prompt and spectacular service. Truly, I don't enjoy the car buying experience, but Wilson totally turned me around. More