Audi Richmond

Excellent customer service and attention to detail! I was greeted by the lovely David who walked me through the process of picking up my new Audi and spent time ensuring all my questions were answered. I was greeted by the lovely David who walked me through the process of picking up my new Audi and spent time ensuring all my questions were answered. Super impressed!!! More

So happy to have joined the Audi family! Our experience from reception to delivery was exceptional. The team was focussed on our needs and committed to help us find the right fit and in the Our experience from reception to delivery was exceptional. The team was focussed on our needs and committed to help us find the right fit and in the end it did. We are delighted and feel we have made new friends with Audi. More

Great experience with Adrian - was very thorough in showing me the ropes on the car I was test driving (and eventually bought). Anna with the financing department was very personable and understanding showing me the ropes on the car I was test driving (and eventually bought). Anna with the financing department was very personable and understanding of what I wanted and didn't want re: warranty. More

Wonderful experience, professional team, personalized service, competitive pricing. Overall it was just great to deal with. service, competitive pricing. Overall it was just great to deal with. More

Good experience with the salesman and his manager until the last step with finance which was a high pressure sales job trying to sell my daughter on extra warranties. Felt like I was with a timeshare sales the last step with finance which was a high pressure sales job trying to sell my daughter on extra warranties. Felt like I was with a timeshare salesperson not purchasing a vehicle from a reputable dealer. At least it taught my daughter how not to be persuaded for something we repeatedly said no to. More

Excellent service from Hiroshi, he is very professional to explain to me how to use my first e car to explain to me how to use my first e car More

I had a very good experience with my sales person mr. Jerry Chi he was so helpful and kind Jerry Chi he was so helpful and kind More

Wilson at Audi Richmond was very kind, knowledgeable and helpful. Also, I would like to express my appreciation to Mark, the GM who did his best and gave us the best deal on the car. My family had the best helpful. Also, I would like to express my appreciation to Mark, the GM who did his best and gave us the best deal on the car. My family had the best customer service experience at Audi Richmond. More

Excellent customer service all around! David T. and Anna K. were extremely helpful in their respective departments and made the process so much fun, enjoyable, and were professional throug David T. and Anna K. were extremely helpful in their respective departments and made the process so much fun, enjoyable, and were professional throughout. Happy to recommend anytime! More

Great service and experience. Staff were knowledgeable and professional. I had a good experience overall. Staff were knowledgeable and professional. I had a good experience overall. More