Audi Oakville

Where do I begin? I have been planning to purchase my first Audi RS3 in a year's time, but my current daily would not wait that long. After 18+ years of reliability, it came time to purchase a new vehic first Audi RS3 in a year's time, but my current daily would not wait that long. After 18+ years of reliability, it came time to purchase a new vehicle. After a few years of research, I had a great idea of what set-up I wanted and even test drove a 2018 model at Audi Oakville 2 years prior with the help of Ryan W. (Audi Sport Sales). Despite this, I went first to another Audi dealer based on a reference, we were able to locate one, but it was not nearby. After some attempts from the Audi salesperson to get the car, the other place would not trade. Disappointed and frustrated I thought that I would have to settle for some other vehicle to get me through. Then, my wife suggested that I go to Audi Oakville to give it another try, what is the worst that could happen, I would waste some time with the salesperson?! So off I went not knowing what would happen. By sheer coincidence I was again greeted by Ryan W, who actually remembered my son and I when we first test drove the RS3 2 years ago. I was impressed to say the least. After I explained my predicament to Ryan W, he confidently informed me that we will get the car. Since the car was not local, he kept me informed throughout the process of securing and delivering it to me. Today I took it home! There are no words that can express my gratitude to Ryan W for his Audi Sport sales expertise and his persistence in helping me secure my very first Audi RS3! My first Audi sales experience with Ryan W and Emma F (Financial Services Manager) was excellent! if you are in the market for an Audi, Audi Oakville is the place to get it! Ask for Ryan W and you will not be disappointed! Looking forward to many new Quattro adventures with my Audi RS3, thanks Ryan W for making it possible! Danke Sch﮴on! More

was very happy with Alan when I bought my new car. he went absolutely above and beyond and for that I will happily refer all my people to Audi Oakville and to him. he was friendly and fun and made me fee went absolutely above and beyond and for that I will happily refer all my people to Audi Oakville and to him. he was friendly and fun and made me feel comfortable with my new purchase. thanks Alan More

I have been a long time customer of Oakville Audi, having purchased/leased vehicles over the years. I kept going back because of the personalized prompt service, however over the last couple of years the ser purchased/leased vehicles over the years. I kept going back because of the personalized prompt service, however over the last couple of years the service has deteriorated to be an embarrassment for a luxury brand. I have spoken to the GM a few times regarding the poor service each time my vehicle is in the shop and he acknowledges the problem and claims to be making changes to improve. A simple request to schedule a service appointment today, they were unable to find any record of my vehicle, although I bought and always had it serviced there. They asked me to locate and provide them with vehicle detail so they could book an appointment. I do not see this dealership improving on service, something changed with this dealership a few years ago and not for the good More

We received the worst service at Audi Oakville. Sylvia Szczykutowicz was rude, indifferent and the most unhelpful individual I have dealt with in the service industry. After our interaction with Sylvia, w Szczykutowicz was rude, indifferent and the most unhelpful individual I have dealt with in the service industry. After our interaction with Sylvia, we left a message for the GM who after 2 weeks has not responded or called us back. Don’t bother with this location they don’t care about customers or service. More

Consistent excellent professional service After 8 years and 4 cars, we are still very happy with this dealership. In fact, we drive all the way from Etobicoke for their great service. Receptio After 8 years and 4 cars, we are still very happy with this dealership. In fact, we drive all the way from Etobicoke for their great service. Reception and Service staff are always helpful and courteous. Special thanks to Brad Galllagher, our sales rep., who has always taken good care of us, with honesty, respect, and kindness. More

Absolutely the worst dealership to purchase a car from. They will lie to you and give you inaccurate information to get you to sign. I leased my 2017 Q7 from them and their finance manager convinced me They will lie to you and give you inaccurate information to get you to sign. I leased my 2017 Q7 from them and their finance manager convinced me to purchase their walkaway package for $1100 which allows me to return the car without having to worry about worn tires, etc... He then brought up the appearance package for $2100 and presented it to me as an enhanced package that includes everything in the walkaway package and much more which I thought was a good protection option. I bought it 100% on that premise only. Now that it is time to return the vehicle, the dealership is saying to me that I am responsible for changing the tires and that my appearance package which I never even used, doesn't cover tire wear and that it is completely different from the walkaway package. They basically ripped me off for $2100 by completely misrepresenting what they sold me and of course, the finance manager who leased me the car is no longer there and Audi Oakville won't accept responsibility for their actions and now they are asking me to pay even more money to replace the tires which they told me explicitly that I won't have to do if I purchase this enhanced package. After having spent about $50,000 on this car, Audi Oakville is trying to find ways to get even more money from me. I will never deal with this dealership that is part of the Weins group and would not recommend them to anyone. I will be calling OMVIC to file a complaint and will likely take them to small claims court for misrepresenting what they sold me More

I have purchased and A4, A6 and an S4. I tried Oakville Audi all three times to no avail. I live less than 2kms from the dealership. Sales staff seem to think they are above helping someone they deem unwor Audi all three times to no avail. I live less than 2kms from the dealership. Sales staff seem to think they are above helping someone they deem unworthy. Here’s a bet I made with my son. I literally parked my 2017 A6 in front of the dealership window so they would watch me as I walked in. I told him they would not approach me no matter how long I stood on the sales floor. I won the bet. Eventually I asked the receptionist it there was an S5 I could see. She asked the salesman for me. The proceeded to show me an RS5 while telling me it was exactly the same car other than the $20,000 price difference. Best of luck Oakville Audi.... More