Audi London - Service Centre

The people at Audi London are always friendly and helpful. Geoff was awesome and we had a fun conversation during the checking in process. It’s always a joy to visit here and we’re always met with sm helpful. Geoff was awesome and we had a fun conversation during the checking in process. It’s always a joy to visit here and we’re always met with smiles by everyone there. More

I highly recommend this Audi London dealership; my experience here was outstanding!
 Mr. Dustin is great to work with. He truly grasped what we wanted in a car and put in a lot of effort to assist us experience here was outstanding!
 Mr. Dustin is great to work with. He truly grasped what we wanted in a car and put in a lot of effort to assist us. His communication was exceptional, going the extra mile to ensure every question was answered, and we couldn’t be more satisfied. It’s evident that this dealership prioritizes customer happiness, making sure you drive away feeling confident in your purchase. More

Blair was excellent in the service department. Very informal, easy to work with and friendly. Prompt service today! Very informal, easy to work with and friendly. Prompt service today! More

I have been a loyal client of Audi London since I moved here in 2009. I have serviced a 2001 Audi TT ,a 2018 Audit TT and a 2024 Audit Q3 -the last 2 also purchased through this dealership .From the sales here in 2009. I have serviced a 2001 Audi TT ,a 2018 Audit TT and a 2024 Audit Q3 -the last 2 also purchased through this dealership .From the sales through to the service teams I have always been satisfied at this dealership. Geoff Manion and Blair Bravender in service have always been pleasant and friendly & while answering any questions I had . Dustin Ratelle in sales patiently spent a lot of time with me when I bought the Q3 as this was my first experience with touchscreen technology. He went the extra mile to set up my garage door opener at my home. He also offered to meet me for any questions or problems I encountered. Previous sales employees were also very efficient,knowledgeable and helpful . I have trust in this dealership. More

Fantastic service experience from start to finish! I would recommend Audi London 10/10 times! I would recommend Audi London 10/10 times! More

Unfortunately, my experience was not the greatest in dealing with Audi in London Ont. I brought my S5 to Audi do to an insurance claim. I found the whole experience frustrating as they must lack the kno dealing with Audi in London Ont. I brought my S5 to Audi do to an insurance claim. I found the whole experience frustrating as they must lack the knowledge in how to assess damages from the accident. The service advisor hears your concerns, but truly does not listen to you. It caused me nothing but headaches and unnecessary drama with the insurance company. It was a very simple request..."base your estimate on the appraisers estimate". Seems simple right? It was anything but simple, but I digress. I have received my car back now only to discover another problem that was not there prior to the car being repaired. The same day I picked it up a "Coolant system fault, turn off engine" the temp gauge shot up and the cooling fans went in to over-drive. Coincidence? perhaps...but on the same day??? I will no longer be bringing my Audi to that dealership in the future. This review is based on facts not emotions, but truly think twice before ever bringing your car here if it ever gets involved in an accident. In hindsight, I should have taken it somewhere else. Thanks for reading. More

The work was done pretty well and fast. Ken has done an excellent job on explaining what’s going on with my vehicle and answering all the questions. excellent job on explaining what’s going on with my vehicle and answering all the questions. More

Great friendly service. Very efficient and knowledgeable staff. The service appointment was completed in a very timely manner. Explanation of the service was explained throughly. staff. The service appointment was completed in a very timely manner. Explanation of the service was explained throughly. More

All is well with regards to the work on my vehicle and my personal courtesy. My expectations are high and was fully satisfied. Thanks again, Sid Vanderwerf personal courtesy. My expectations are high and was fully satisfied. Thanks again, Sid Vanderwerf More

The Team at Audi London is very professional friendly an accommodating. Will only deal with them for future car purchases. Amazing group keep up the good work. accommodating. Will only deal with them for future car purchases. Amazing group keep up the good work. More